ME020244 - ERR: 500 - Internal server error when attempting to load MailEnable's web mail or web admin


SYMPTOMS

The following error is presented within the Internet browser when accessing the MailEnable web mail or wed administration clients.

500 - Internal server error.

There is a problem with the resource you are looking for, and it cannot be displayed.

CAUSE

The website is not running.

RESOLUTION

Open Internet Information Services (IIS) and naivgate to the website where the MailEnable web clients have been installed to. If the web clients are accessed via a host header under the MailEnable web mail or MailEnable Web admin sites then ensure that they are running.



Product:MailEnable (Pro-Any Pro-1.X Ent-Any Ent-1.X)
Module:WebMail
Keywords:http 500 IE webmail web mail web admin error code web administration
Class:ERR: Product Error
Revised:Wednesday, May 4, 2016
Author:
Publisher:MailEnable