An HTTP 500 error occurs with either of the following actions:
1. Trying to add an attachment to an email, or
2. Writing an email message, then selecting the Attachments tab
the permissions have not been
set on the post office directories. The web mail DLL runs under
the context of the IME_ADMIN Windows user. This user needs read/write permissions to
the MailEnable post office directory. The error occurs when composing
a message or adding attachments, as this is when the web mail DLL is
attempting to create a temporary file.
To resolve, run the MEInstaller.exe application from the Mail Enable\bin directory. Select the first option and click the Execute button, and then select the second option and click Execute. This will reset the permissions on the post office directory.
|Product:||MailEnable (Custom: Custom: Custom: Custom: Custom: Custom: All Versions)|
|Keywords:||HTTP 500 Webmail error composing attachments web mail writing email|
|Class:||PRB: Product Problem or Issue|
|Revised:||Wednesday, May 4, 2016|