ME020297 - TRB: When adding a new IP Address to my server, MailEnable will only bind to a single interface


SUMMARY

When adding a new IP Address to my server, MailEnable will only bind to a single interface

DETAIL

If a new IP address has been added and MailEnable has not bound it to the SMTP service then the SMTP service is required to be restarted.

Then in the Properties of the SMTP Connector in the MailEnable Administration Program, ensure that SMTP has been configured to bind to the relevant IP addresses.

Also, ensure that no other SMTP service has bound to SMTP port 25.

Alternatively, this may be a firewall configuration. A line in the Diagnostic Report indicates that the server is bound and responding on the new address.

X.X.X.X X xxxxxxxx ESMTP MailEnable Service, Version: 0-1.17- ready at 05/16/04 20:15:43  

It is also possible to confirm that the server is correctly configured by telneting to that address on port 25 of the server (on the server itself). Try configuring a mail client on the server and sending a mail message via the new bound address. If these functions work locally, but do not work remotely, a firewall is preventing access to the server.
    



Product:MailEnable (Custom: Custom: Custom: Custom: Custom: Custom: All Versions)
Module:SMTP
Keywords:IP bind binding add SMTP
Class:TRB: Troubleshooting (Configuration or Environment)
Revised:Wednesday, May 4, 2016
Author:
Publisher:MailEnable