ME020351 - TRB: Mailbox list does not sort with more than 500 mailboxes


If the mailbox list has more than 500 mailboxes in the MailEnable Administration program, the list does not sort (by size, inbox messages, status). The reason for this is to increase performance when listing large amounts of mailboxes, as when this value is reached the administration program will only load the details for the mailboxes visible on the screen. If the Enterprise version and a database is being used for the configuration storage, the mailbox list will always be sorted.


To change this setting follow the steps below:

1. Go to Start > Run
2. Type "Regedit" in the command prompt.
3. In regedit navigate to: [HKEY_LOCAL_MACHINE\SOFTWARE\Mail Enable\Mail Enable\Administration]
4. "Virtual List Limit"=dword:000001F4 (500) --- Change the decimal value (500) for the maximum setting you require.You will need to add this registry value if it does not exist.

Product:MailEnable (All Versions)
Keywords:mailbox list sort sorting maximum
Class:TRB: Troubleshooting (Configuration or Environment)
Revised:Wednesday, May 4, 2016