When trying to configure a message/subject content filter in web mail, the criteria is greyed out.
This usually indicates that a system administrator has configured a message/subject filter for the user and has configured the filter to use a word template to refer to when criteria is met. When a word template has been configured in this way, users are unable to change these criteria.
MORE INFORMATIONGlobal/Mailbox Filtering - Troubleshooting: Article ME020356
|Product:||MailEnable (Ent-Any Ent-1.X)|
|Keywords:||Mailbox filtering word list template web mail webmail greyed out filter mail|
|Class:||PRB: Product Problem or Issue|
|Revised:||Wednesday, May 4, 2016|