ME020402 - ERR: Web mail error ' 800a004c ' - Path not found


SYMPTOMS

Web mail error ' 800a004c ' - Path not found

CAUSE

This means that there was a permission problem when MailEnable was installed.

Permissions problems may occur if MailEnable was migrated from another system or server.

RESOLUTION

The solution is to use the CACLS command from the command prompt to reset the permissions on the folders under the POSTOFFICES directory.

If MailEnable has been migrated from another system or server, the following article contains the CACLS commands and a method for correctly migrating the data:  Article ME020073

Run the command line that relates to the post offices directory. It is also recommended to run all of the CACLS commands (as outlined in the above mentioned article) to ensure that any other permissions problems are addressed.

MORE INFORMATION

How to copy or migrate MailEnable configuration and data from one server to another?: Article ME020073



Product:MailEnable (Pro-Any Ent-Any)
Category:Environment
Module:General
Keywords:800a004c path not found web mail error
Class:ERR: Product Error
Revised:Wednesday, May 4, 2016
Author:
Publisher:MailEnable