The list of emails shows in the inbox, but when an email is selected to display the message, nothing happens. This behaviour exists for all folders in web mail.CAUSE
A possible cause of this problem is a "pop-up blocker" preventing the bottom half of the email window or the message window from displaying.
To resolve this problem, disable any "pop-up blockers" that may be running in the browser. Messages should then display as normal.
|Class:||TRB: Troubleshooting (Configuration or Environment)|
|Revised:||Wednesday, May 4, 2016|