ME020500 - PRB: Safari attached files with extended characters in the filename do not retain the filename when downloaded.


SYMPTOMS

Files with extended characters in their filename do not retain their filename when downloaded from web mail using the Safari browser.

CAUSE

This is a known bug in Safari.

RESOLUTION

The Safari web browser does not handle extended charactersets in filenames for downloads.

WORKAROUND

To workaround this problem, rename the files after download. 



Product:MailEnable (Pro-Any Ent-Any)
Category:Operation
Module:WebMail
Keywords:Safari attachments extended filename
Class:PRB: Product Problem or Issue
Revised:Wednesday, May 4, 2016
Author:
Publisher:MailEnable