ME020557 - HOWTO: How to configure Apple iOS devices to connect to the mail server


SUMMARY

This article explains how to configure Apple iOS devices to connect to the mail server. iOS supports different protocols to connect to the mail server. The easiest to configure is ActiveSync, as you only need to create one account on the client, which will handle the email, calendaring, contacts and tasks. More details on how to configure ActiveSync on iOS can be found at http://www.mailenable.com/references.asp. ActiveSync does require a yearly fee per mailbox though, so you may wish to use an alternate method to connect to the mail server. For email you have the choice of POP3 or IMAP to receive email. Sending email is done via SMTP. Calendaring can be done using the CalDAV protocol and contacts with the CardDAV protocol. Alternatively you can use SyncML for calendaring and contacts, but it does require third party software to be installed on your device. Details for the configuration of each option can be found below.

DETAIL

Configuring iOS to connect to ActiveSync service:

Configuring iOS to send/receive message via the SMTP and POP services:

  • On the iPhone home screen select "Settings".
  • In the "Settings" window select "Mail, Contacts, Calendars".
  • Within the "Accounts" section, select "Add Account..."
  • Next select "Other".
  • Select "Add Mail Account".
  • Specify the relevant: Name, Email address, Password and Account description.
  • In the "New account" Select "POP".
  • Within the "New Account" window for the "Incoming Mail Server" use the following:
  • Host Name: mail.example.com (or the IP Address of the MailEnable server)
  • User Name: mailboxname@postofficename
  • Password: ********* (mailbox password)
  • Within the "New Account" window for the "Outgoing Mail Server" use the following:
  • Host Name: mail.example.com (or the IP Address of the MailEnable server)
  • User Name: mailboxname@postofficename
  • Password: ********* (mailbox password)
  • Click and when prompted select "No" for "Do you want to try setting up the account without SSL?"
  • Click "Save"

Configuring iOS to send/receive message via the SMTP and IMAP services:

  • On the iPhone home screen select "Settings".
  • In the "Settings" window select "Mail, Contacts, Calendars".
  • Within the "Accounts" section, select "Add Account..."
  • Next select "Other".
  • Select "Add Mail Account".
  • Specify the relevant: Name, Email address, Password and Account description.
  • In the "New account" Select "IMAP".
  • Within the "New Account" window for the "Incoming Mail Server" use the following:
  • Host Name: mail.example.com (or the IP Address of the mail server)
  • User Name: mailboxname@postofficename
  • Password: ********* (mailbox password)
  • Within the "New Account" window for the "Outgoing Mail Server" use the following:
  • Host Name: mail.example.com (or the IP Address of the mail server)
  • User Name: mailboxname@postofficename
  • Password: ********* (mailbox password)
  • Click and when prompted select "No" for "Do you want to try setting up the account without SSL?"
  • Click "Save"

Configuring iOS to connect via CalDAV:

Configuring iOS to connect via CardDAV:

Configuring iOS to connect via SyncML:


MORE INFORMATION

http://support.apple.com/kb/ht1385



Product:MailEnable
Category:Configuration
Module:Other
Keywords:iphone apple smtp pop imap send recieve download
Class:HOWTO: Product Instructions
Revised:Wednesday, May 4, 2016
Author:
Publisher:MailEnable