navigating to the web mail interface the following error is presented in the
- Unauthorized: Access is denied due to invalid credentials.
You do not have
permission to view this directory or page using the credentials that you
mismatch between the IME_USER service account password and the
password that is set for IME_USER account under the MailEnable WebMail
Navigate within the MailEnable
installation folder to: Mail Enable\BIN.
Locate the "meinstaller.exe" file and
right click and select "Run as Administrator", if
In the "MailEnable System Configuration
Utility" options window click on option 2: "Web Mail Installation /
Reconfiguration (File Perms, User Rights, COM+, IIS Proxy User, etc.) and then
click the "Execute" button.
When prompted by the utility specify a
complex password that will be used for MailEnable service accounts (remember
the password as it will need to be used in the next step) and click
Next click on option 3: WebAdmin
Installation / Reconfiguration (File Perms, User Rights, COM+, IIS Proxy User,
etc.) and then click "Execute".
When prompted by the utility use the same
password in step 4.
Once the utility has completed open up a
browser and try to access the web mail and web administration
interfaces to see if the 401 error has been