While autodiscover is the standard way for email clients to determine the ActiveSync settings needed, sometimes you may require that ActiveSync is configurable without requiring an SSL autodiscover URL. This article explains the basic requirements for ActiveSync clients. Not all email clients will work, as some require autodiscover and some require valid SSL certificates to be used.
Firstly, create the DNS record for ActiveSync:
Add the record as a host header under IIS:
You can configure this to use SSL if you wish, but please use a valid certificate. Most clients will not work at all with a self-signed certificate. Test in a web browser that you are hitting the correct website:
Now you can add the account to your email client. This can vary depending on the software you are using, but basically you need to do a manual setup. Apple devices may require that you firstly fail the auto-configuration before allowing you to manually configured, and others may allow you to go straight to a manual setup once you enter the email address for the account. When you select you are configuring an ActiveSync account, the basic settings you need to enter are:
Email address: email address of the account
Domain\username: This would be the postoffice name and the username, e.g. postoffice\mailbox.
Exchange server: This is the URL you have configured earlier, e.g. autodiscover.example.com.
Once you enter these details you should be able to create an account.
|Class:||HOWTO: Product Instructions|
|Revised:||Wednesday, May 16, 2018|