PROBLEM
How to downgrade:
- Enterprise to Professional
Edition
- Enterprise to Standard Edition
- Professional to Standard
Edition
- Enterprise Premium to Enterprise
- Enterprise Premium to Professional
- Enterprise Premium to Standard
SOLUTION
NOTE: If downgrading from Enterprise
Edition, ensure that it is configured to use Tab Delimited Files
for configuration. This would be the case unless you explicitly configured
MailEnable to use Microsoft SQL Server or MySQL for its configuration storage.
For more information please see the Enterprise Edition Manual
on 'How to use the Provider Migration Utility'.
The following procedure will work for downgrading from:
- Enterprise to Professional Edition
- Enterprise to Standard
Edition
- Professional to Standard
Edition
- Enterprise Premium to
Enterprise
- Enterprise Premium to
Professional
- Enterprise Premium to Standard
- Backup MailEnable's CONFIG and POSTOFFICES
directories to an alternate location (preferably on a different drive). This
is done by copying the directories and all children files and folders to an
alternate location. The paths for the post offices and config directory can be
obtained through the MailEnable Diagnostic Report.
- From the Windows Control Panel's Add/Remove
Programs, uninstall Enterprise or Professional Edition (whichever one is
installed).
- Install the edition of MailEnable that you wish to
downgrade to, using the same paths and options that had been used on the
previous installation.
- Copy the backed up CONFIG and POSTOFFICES
directories to their original locations.
- Ensure that the IME_ADMIN account has
permissions over the CONFIG and Postoffices directories by running the
following commands from the Windows command prompt:
CACLS "C:\Program Files\Mail
Enable\Config" /t /e /g IME_ADMIN:F
CACLS
"C:\Program Files\Mail Enable\Postoffices" /t /e /g IME_ADMIN:F
- If MailEnable has been locked down (http://www.mailenable.com/security/lockdown.asp) then you need to ensure that the "POSTOFFICE" and
"CONFIG" folder's that have been copied to the their original path
locations have the correct permissions set on the folder and all child
objects. Use the following CACLS command within a windows command prompt to
set the relevant permissions:
CACLS
"C:\Program Files\Mail Enable\Post Offices" /t /e /g IME_STORE_GROUP:F
CACLS
"C:\Program Files\Mail Enable\Config" /t /e /g IME_SYSTEM:F
NOTE: The default installation paths are used in the
above examples, it is important to use the paths for the POSTOFFICES and CONFIG
paths in respect to your server's MailEnable installation paths.
MORE INFORMATION
How to manually uninstall MailEnable:
Article ME020097 | 
