| Product Description | Price | Details |
Upgrade Professional to
Professional 3.0 | US$150* |
Registered Professional Edition v1 and v2 users can upgrade to
Version 3.0 Professional at a discounted rate of US$150. Upgrades from version 1 to version 3 will only be available
for US$150 until the end of October 2007, after which the price is US$190. |
Upgrade Professional v3
to
Enterprise 3.0 | US$340* |
Registered Professional Edition v3 users can upgrade their existing license
to Enterprise Edition 3 at a discounted rate of US$340 |
Upgrade Professional v1/v2
to
Enterprise 3.0 | US$490* |
Registered Professional Edition v1/v2 users can upgrade their existing license
to Enterprise Edition 3 at a discounted rate of US$490 |
Upgrade Enterprise to
Enterprise 3 | US$370* |
Registered Enterprise Edition v 1 and v 2 users can upgrade their existing license
to Enterprise Edition 3 at a discounted rate of US$370 |
| *Please note that if paying by credit card, your card will be billed in Australian dollars (AUD), based on
the exchange rate of the day. Your bank may charge a fee for the exchange.
|
|
Free upgrades and upgrade protection
MailEnable provides 3 months of upgrade protection when you
purchase the product. That means if you purchased the product less than 3
months before the release of a new version, you will receive the upgrade
free. To review prior purchases of MailEnable, please log-in
to your Online
Services account to access the payment receipt which will have the
date of purchase recorded. If you are eligible for a free upgrade, it will be made available under your Online
Services account.
How to upgrade
If you are upgrading your software, consider that
MailEnable's normal office hours (9am - 5pm) are in GMT+10 and that any support
queries arising from the upgrade will be resolved more responsively within
these normal office hours.
- Download the latest version of MailEnable you wish to upgrade to
from here.
- Install this version of MailEnable. See
this article for information on installing upgrades:
- Purchase the upgrade by using your Online
Services account - select "Upgrade Licenses" and then the
"Upgrade" button next to the license you wish to upgrade.
FAQ on upgrading MailEnable v 1.x, 2.x to 3
If I upgrade, will the current mail accounts be affected?
No - in fact the configuration and message store are not affected when the upgrade occurs.
For a Professional to Enterprise upgrade, the format of the settings/etc. are identical to the Professional release - it is just
that Enterprise has additional features.
The same applies to a Professional 1.x /2.x - Professional 3 upgrade and the
Enterprise 1.x/2.x - Enterprise 3 upgrade.
To upgrade you can simply install over the existing installation accepting the default values when running through the setup wizard.
i.e. just click the Next button and leave everything as the default. This process is outlined in detail in Knowledge Base Article ME020040
Once I install MailEnable 3 over my existing 1.x/2.x, will all features be enabled?
Yes - When you install Version 3 over a registered version 1.x or 2.x, the software will re-enter an evaluation state of the normal 90 day evaluation period. During this period, you can explore the new features (all features are enabled under evaluation). If you are running
Version 1.x/2.x in evaluation, the trial period is not extended.
Should you wish to then license the new version, you can do so under the
"Upgrade licenses" section of your
Online
Services account or by registering the product.Will there be a downtime while I upgrade?
The install process usually takes less than 5 minutes to install - but the server will most likely need to be rebooted (depending on whether there are any system files that cannot be replaced by the MailEnable installation).If I install Version
3 and after evaluating it, decide not to
purchase, can I downgrade back to the previously installed version?
Yes, you can downgrade from Version 3 Enterprise or Professional
Edition by following the instructions detailed in this Knowledge Base
article: http://www.mailenable.com/kb/Content/Article.asp?ID=me020428
Once I have the software installed, how can I obtain an updated license key for Version
3?
| You will need to login to Online
Services using your account details emailed to you when you purchased MailEnable.
Navigate to the "Issued licenses" and beside your current license key you will see a button named "upgrade". |
| Click the upgrade button and follow the prompts to upgrade your current license key. |
| Once you have upgraded your license key, you can then use the Registration Wizard (under the MailEnable program group) to enter the updated key. |
|
