MailEnable Enterprise Guide
System Utilities / System Tray Utility (METray)
In This Topic
    System Tray Utility (METray)
    In This Topic

    The MailEnable System Tray (METray.exe) utility provides monitoring, reporting and automatic updates for MailEnable. METray is accessible via an icon in the system tray. Right clicking the icon shows a menu with options as detailed below.

    Setting Description
    Open System Overview... Opens the METray System overview diagram window 
    Open Real Time Activity Monitoring... Opens the Real time monitoring window.
    Open Message Tracker... Opens the MailEnable Message tracking utility. Please see Message tracking
    Diagnostic Utility... Runs the MailEnable diagnostic report. Please see MailEnable Diagnostic Utility
    Exit Closes the METray utility

    System overview

    The system overview screen provides a diagrammatic representation of the MailEnable system. Double clicking the METray icon will bring up the System Overview Screen as shown above. The operational status of each of the services can be seen in the diagram. 

    The polling intervals and length of the inbound and outbound queues of each of the connectors can also be seen in the diagram. The number of lookups and detections for antivirus scanning, Bayesian filtering, DNS blacklisting and content blacklisting are listed at the top of the System Overview window.

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    Setting Description
    View Statistics:

    Since services were restarted:

    This option will display System Summary information since the last time the MailEnable services were restarted.

    For this session:

    This option will only display System Summary information from the time the METray utility has been opened.

    Real Time Activity

    Monitors incoming and outgoing connections for SMTP and shows a list of the current connections including the client IP address, remote domain, sender etc.  A similar list of connection details for POP and IMAP services can be viewed also.  Connections can also be viewed by clicking on the queues or services in the System Overview diagram.

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    SMTP Outbound

    Displays real time monitoring information for SMTP outbound connections. 

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    Field Description
    Connection time Indicates how long a connection has been active
    Socket Indicates the socket ID number for the active connection
    ClientIP Connecting client IP address
    Domain Domain of the recipient address
    Sender Senders email address
    Last Command Last command that was performed during the SMTP transaction 
    Postoffice MailEnable Postoffice where the sender resides under
    User The senders mailbox name

     

    SMTP Inbound

    Displays real time monitoring information for SMTP inbound connections.

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    Field Description
    Connection time Indicates how long a connection has been active
    Socket Indicates the socket ID number for the active connection
    ClientIP Connecting client IP address
    Remote Domain Indicates the FQDN that was specified during the SMTP EHLO command.
    Sender Senders email address
    Last Command Last command that was performed during the SMTP transaction
    Postoffice The MailEnable postoffice where the recipient resides under
    User The recipients mailbox name 

     

    IMAP

    Displays real time monitoring information for IMAP connections.

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    Field Description
    Connection time Indicates how long a connection has been active
    Socket Indicates the socket ID number for the active connection
    ClientIP Connecting client IP address
    Last Command Last command that was issued by the client
    Postoffice The MailEnable postoffice where the user (mailbox) resides under
    User The mailbox username
    Recent transactions count
    Recent transactions elapsed time

    POP

    Displays real time monitoring information for POP connections.

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    Field Description
    Connection time Indicates how long a connection has been active
    Socket Indicates the socket ID number for the active connection
    ClientIP Connecting client IP address
    Last Command Last command that was issued by the client
    Postoffice The MailEnable postoffice where the user (mailbox) resides under
    User The mailbox username

    Updates

    Provides an automatically updated list of any major/minor updates or hotfixes that have been released for MailEnable.  These updates can be selectively downloaded from the list.

    Alerts

    A monitoring agent that checks system health and can notify an email address of any problems that are detected, such as a large amount of email going through the system, or service failure.

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    How to setup an alert for a MailEnable service:

    1. Double click on the MeTray icon in the windows task bar
    2. Navigate to the Alerts tab
    3. Tick the relevant service in the Monitoring list that will be monitored
    4. Enter a valid sender email address that will be used to send the alert notification within the Alerts window
    5. Enter the relevant recipients that will be notified of the alert
    6. Enter the host name of the mail server that will be used for sending the alert notifications
    7. Enter the post number for the servers SMTP service
    8. Enter the authentication details that will used for relaying the notification alert for the server
    9. Click test to send a test message