Search found 525 matches

by Brett Rowbotham
Tue Jun 25, 2019 11:51 am
Forum: MailEnable Enterprise Edition
Topic: Defect reports
Replies: 1
Views: 1161

Defect reports

Do you not have a better method of reporting program defects than sending a suggestion through from the support page ? I sent through a report at the beginning of the month regarding the search indexing service crashing and have, to date, received no feedback whatsoever. There is also no obvious way...
by Brett Rowbotham
Wed Jun 05, 2019 4:16 am
Forum: MailEnable Professional Edition
Topic: Mailenable: Need to export all email addresses to text file/spreadsheet, any ideas?
Replies: 1
Views: 1410

Re: Mailenable: Need to export all email addresses to text file/spreadsheet, any ideas?

Look in the MailEnable installation folder at Config/<postoffice>/Mailboxes. The sys files in there contain a field with an email address that you could probably use.

Cheers,
Brett
by Brett Rowbotham
Fri Feb 15, 2019 4:57 am
Forum: Error Reports and Issues
Topic: Remote SMTP Server Returned: 451 4.3.2
Replies: 1
Views: 2740

Re: Remote SMTP Server Returned: 451 4.3.2

The remote server could be greylisting or have a receive limit. You would need to contact whoever runs the remote server as there is nothing ME can do about that.

Do you have SMTP retries set ? That would get around greylisting by retrying after a temporary failure.
by Brett Rowbotham
Fri Feb 15, 2019 4:54 am
Forum: General
Topic: C# connecting to a mailenable server
Replies: 4
Views: 7527

Re: C# connecting to a mailenable server

Send email via SMTP on port 25
by Brett Rowbotham
Fri Feb 15, 2019 4:51 am
Forum: MailEnable Enterprise Edition
Topic: Spam problem
Replies: 2
Views: 2010

Re: Spam problem

Your DNS entry has a SPF record but you don't seem to be checking. SPF would fail that email that is supposedly coming from you as the email server it came from would not be authorised to send for your domain. Check SMTP Properties under Sender Policy Framework to enable, and then set a filter to qu...
by Brett Rowbotham
Thu Jan 24, 2019 4:10 am
Forum: MailEnable Standard Edition
Topic: ListSrv Capabilities: Pre-Sales 5-10 day purchase time.
Replies: 5
Views: 3389

Re: ListSrv Capabilities: Pre-Sales 5-10 day purchase time.

Our largest list is only around 3000 emails, and we use Enterprise edition, so I'm not sure how it would be in Standard edition.
by Brett Rowbotham
Mon Jan 21, 2019 4:57 am
Forum: MailEnable Standard Edition
Topic: ListSrv Capabilities: Pre-Sales 5-10 day purchase time.
Replies: 5
Views: 3389

Re: ListSrv Capabilities: Pre-Sales 5-10 day purchase time.

Currently no "specific time" mailing, they go out when received so you would have to handle the timing issue externally.
by Brett Rowbotham
Thu Jan 10, 2019 4:53 am
Forum: MailEnable Enterprise Edition
Topic: SMTP Access Denied
Replies: 7
Views: 4736

Re: SMTP Access Denied

Generally the SMTP activity/debug log files will have all the information about connections successful or otherwise.
by Brett Rowbotham
Fri Dec 07, 2018 4:14 am
Forum: MailEnable Standard Edition
Topic: Help! Setting up an SPF Record for my Domain
Replies: 3
Views: 2949

Re: Help! Setting up an SPF Record for my Domain

This is what their own SPF record shows:

include:_netblocks1.mailhostbox.com include:_netblocks2.mailhostbox.com include:_netblocks3.mailhostbox.com

Try adding those to your SPF record.
by Brett Rowbotham
Mon Dec 03, 2018 4:51 am
Forum: MailEnable Enterprise Edition
Topic: SMTP Access Denied
Replies: 7
Views: 4736

Re: SMTP Access Denied

If you are already getting the MailEnable denied message, which was not mentioned in your original post, then the connection is not being blocked on their side so you need to find the log file that will say why the block was being made.
by Brett Rowbotham
Fri Nov 30, 2018 4:20 am
Forum: MailEnable Enterprise Edition
Topic: SMTP Access Denied
Replies: 7
Views: 4736

Re: SMTP Access Denied

Try, from their office, telnet <your ip> 80 (assuming you are running a web server) to check if the block is actually from ME or from some firewall setting on their side.

(Note that the telnet connection is not supposed to actually work, you should just get a HTTP 400 response)
by Brett Rowbotham
Thu Nov 29, 2018 5:10 am
Forum: MailEnable Standard Edition
Topic: Help! Setting up an SPF Record for my Domain
Replies: 3
Views: 2949

Re: Help! Setting up an SPF Record for my Domain

Those IP addresses all belong to webhostbox.net who is obviously your domain host. You will need to include their spf record into your own spf record in order to cover all possible outgoing mx ip addresses. Just ask them for the entry you need to add to your spf record to include their mx ip address...
by Brett Rowbotham
Thu Nov 29, 2018 5:05 am
Forum: MailEnable Standard Edition
Topic: Can you add a Profile Picture in WebMail?
Replies: 4
Views: 3278

Re: Can you add a Profile Picture in WebMail?

In Webmail select Options from the top bar then in General > Account Settings > Contact details use Add/Edit image
by Brett Rowbotham
Mon Oct 01, 2018 5:02 am
Forum: MailEnable Developers
Topic: Requeue Message command file format
Replies: 1
Views: 2638

Re: Requeue Message command file format

Add a new header to the message body:

X-MEFilter: 1