Set the account you want to collect all the mail as the catch-all address for the domain. Right click the domain name in Domains under the post office and select the address there.

Cheers,
Brett

Unfortunately, although indexing started again after deleting the empty xml file, a little while later there was an exception and indexing stopped again: 2019-10-17 08:12:15,682 [26] ERROR - Failed to update index for andrew@KnowBase: background merge hit exception: _szq:C8676 _t0y:c1 _t11:c2->_t11 ...

You are missing the colon after X-SPAM-FLAG. Your criteria should be

X-Spam_Flag: YES

Cheers,
Brett

There is also the option of running MEInstaller.exe from the Bin folder and using the first and second options to reset file permissions. See if that works for you.

Thanks. The file was empty so I have deleted it and will see what happens next.

In MailEnable under Servers > localhost > System right-click on Services Status and select Stop All Services then, in Control Panel under Administrative Tools > Services, set all services associated with MailEnable to disabled (they are all named MailEnable ….).

The mailbox indexing service log starts with: 2019-10-16 05:39:58,100 [4] INFO - MailEnable Mailbox Search Indexing Service starting. 2019-10-16 05:39:58,241 [4] INFO - Started the initialisation processor. 2019-10-16 05:39:58,241 [4] INFO - Started the update processor. 2019-10-16 05:40:58,367 [6] ...

You could try something like Robocopy to transfer the files and select NOT to transfer security.

https://docs.microsoft.com/en-us/windows-server/administration/windows-commands/robocopy

ME Standard was more than likely not designed for a "shared" configuration, seeing as this is the free version. What you are experiencing is two email servers that expect to be the sole provider of email services clashing with each other. Why do you not use the Enterprise version with its support fo...

Right-click the ME tray application and select Configure Alerts. You can elect to get emails when monitored service events are triggered.

Unfortunately you cannot currently set your own threshold values, but it is at least something.

Cheers,
Brett

Do you not have a better method of reporting program defects than sending a suggestion through from the support page ? I sent through a report at the beginning of the month regarding the search indexing service crashing and have, to date, received no feedback whatsoever. There is also no obvious way...

Been around for a while:

https://www.mailenable.com/forum/viewtopic.php?t=17209

https://support.google.com/mail/forum/A ... URfkMrK5uc

https://www.slipstick.com/exchange/smtp ... line-long/

Look in the MailEnable installation folder at Config/<postoffice>/Mailboxes. The sys files in there contain a field with an email address that you could probably use.

Cheers,
Brett

The remote server could be greylisting or have a receive limit. You would need to contact whoever runs the remote server as there is nothing ME can do about that.

Do you have SMTP retries set ? That would get around greylisting by retrying after a temporary failure.

Send email via SMTP on port 25