Search found 8676 matches

by MailEnable-Ian
Fri Jul 20, 2018 6:11 am
Forum: MailEnable Professional Edition
Topic: Hackers using IMAP
Replies: 3
Views: 25

Re: Hackers using IMAP

Hi,

Firstly you need to upgrade 9.81 to address security issues and problems in MailEnable core services. Answering your question about disabling IMAP you can only do this globally in Professional. You need to upgrade to Enterprise for disabling it at the postoffice or mailbox level.
by MailEnable-Ian
Thu Jul 19, 2018 11:41 pm
Forum: MailEnable Enterprise Edition
Topic: removed
Replies: 1
Views: 15

Re: removed

Hi,

Any further detail relating to the screenshot?
by MailEnable-Ian
Thu Jul 19, 2018 11:41 pm
Forum: MailEnable Enterprise Edition
Topic: all mail from my domain and domains we host goes to spam
Replies: 1
Views: 15

Re: all mail from my domain and domains we host goes to spam

Hi,

Hold the troubleshooting the issue may have been caused by a lose nut in front of the monitor. (me)


Ok so did you work out what is was?
by MailEnable-Ian
Thu Jul 19, 2018 11:40 pm
Forum: MailEnable Enterprise Edition
Topic: Public folders
Replies: 2
Views: 16

Re: Public folders

Hi, 1) It is possible to mail-enable public folders, so that incoming email can be delivered into a public folder automatically There is no option to deliver to Public Folders. 2) Failing that, if there is a way of setting up a filter so that received email can be moved into a public folder upon rec...
by MailEnable-Ian
Thu Jul 19, 2018 11:35 pm
Forum: MailEnable Enterprise Edition
Topic: 10.17 Install not working
Replies: 7
Views: 143

Re: 10.17 Install not working

Hi, We have been looking into this and the issue is related to a Microsoft update that causes problems when IIS worker processes need to be shutdown. Microsoft has released a new patch for this. Please see the following: • https://support.microsoft.com/en-us/help/4345425/improvements-and-fixes-windo...
by MailEnable-Ian
Thu Jul 19, 2018 11:32 pm
Forum: MailEnable Professional Edition
Topic: Hackers using IMAP
Replies: 3
Views: 25

Re: Hackers using IMAP

Hi,

How do you know that IMAP is the avenue for the hackers? Do you see anything in particular in the IMAP log files? If you need to restrict IMAP at the postoffice/mailbox level then you will need to Enterprise edition for this feature. Also what version of MailEnable Professional are you running?
by MailEnable-Ian
Wed Jul 18, 2018 12:38 am
Forum: MailEnable Enterprise Edition
Topic: IMAP Crashing
Replies: 1
Views: 23

Re: IMAP Crashing

Hi,

Please update to version 9.81 to ensure you ave all the latest fixes. Its a free upgrade and can be found at the link below:

https://www.mailenable.com/downloadprevious.asp
by MailEnable-Ian
Tue Jul 17, 2018 2:36 am
Forum: MailEnable Enterprise Edition
Topic: Session WebMail
Replies: 1
Views: 88

Re: Session WebMail

Hi,

Please see: http://www.mailenable.com/kb/content/article.asp?ID=ME020120
by MailEnable-Ian
Tue Jul 17, 2018 2:35 am
Forum: MailEnable Enterprise Edition
Topic: email from a gmail account
Replies: 1
Views: 67

Re: email from a gmail account

Hi, The first step is to trace through the log files to determine what filter is marking the message as spam. My guess is, you have SMTP reverse DNS blacklisting or URL blacklisting actions to mark as spam. The message is triggering the SMTP filter which marks it as spam. Here is an article to help ...
by MailEnable-Ian
Tue Jul 17, 2018 1:49 am
Forum: MailEnable Professional Edition
Topic: is there a comparison list between 3.x and 4.x?
Replies: 1
Views: 48

Re: is there a comparison list between 3.x and 4.x?

Hi,

There is no option to purchase an upgrade to version 4. The only upgrade option is to upgrade to version 10.x
by MailEnable-Ian
Tue Jul 17, 2018 1:47 am
Forum: MailEnable Professional Edition
Topic: IMAP connections accepting case insensitive passwords
Replies: 1
Views: 252

Re: IMAP connections accepting case insensitive passwords

Hi,

Please ensure your running 10.17 as there were fixes in this area.
by MailEnable-Ian
Tue Jul 17, 2018 1:46 am
Forum: MailEnable Standard Edition
Topic: smtp relay and email copy
Replies: 1
Views: 97

Re: smtp relay and email copy

Hi,

No it doesn't.
by MailEnable-Ian
Tue Jul 17, 2018 1:31 am
Forum: MailEnable Standard Edition
Topic: Message rejected for spam or virus content
Replies: 1
Views: 343

Re: Message rejected for spam or virus content

Hi,

By looking at the bounce error message it indicates that Gmail is rejecting because the email contents where they have detected it to being spam or a virus. Perhaps review the following: https://productforums.google.com/forum/#!msg/gmail/2wfVF67vVao/BFtMQY2-CwAJ
by MailEnable-Ian
Tue Jun 19, 2018 3:09 am
Forum: MailEnable Enterprise Edition
Topic: Postoffice not listing/connecting after migration
Replies: 6
Views: 236

Re: Postoffice not listing/connecting after migration

Hi, Are there any errors reported within the Windows event log? If you run the MailEnable diagnostic report are there reported failures for SQL database connectivity? The next step would be to lodge a support ticket via the MailEnable support form and provide a technician with access to the server v...
by MailEnable-Ian
Tue Jun 19, 2018 3:05 am
Forum: MailEnable Professional Edition
Topic: Indexed webmail search not available
Replies: 7
Views: 587

Re: Indexed webmail search not available

Hi,

It will be resolved in the 10.16 release. Don't have a specific release date at this stage sorry.