Search found 9218 matches

by MailEnable-Ian
Sun Sep 27, 2020 10:48 pm
Forum: Error Reports and Issues
Topic: Printing email results in 2 separate pages
Replies: 1
Views: 99

Re: Printing email results in 2 separate pages

Hi,

Thanks. We are aware of this and have the message example you provided in your support ticket. The developers are looking at this and will provide more information via your support ticket.
by MailEnable-Ian
Sun Sep 27, 2020 10:47 pm
Forum: Error Reports and Issues
Topic: Windows Explorer crashes after sending mail
Replies: 2
Views: 80

Re: Windows Explorer crashes after sending mail

Hi, Best way forward would be to lodge a support ticket via our support submission form below. The reason is that you can then enable MAPI client side logging and provide a copy of the MAPI Connector which will provide more information and the components being loaded that may point to a problem. Are...
by MailEnable-Ian
Thu Sep 24, 2020 10:35 pm
Forum: MailEnable Professional Edition
Topic: When I enable "Enable Detection and Prevention" Mailenable blocks my firewalls LAN IP
Replies: 3
Views: 233

Re: When I enable "Enable Detection and Prevention" Mailenable blocks my firewalls LAN IP

Hi,

You can add the IP address to the SMTP whitelist which will bypass the abuse detection and prevention option.
by MailEnable-Ian
Thu Sep 24, 2020 10:32 pm
Forum: MailEnable Standard Edition
Topic: Please Help. Cant Connect Email Clients
Replies: 1
Views: 102

Re: Please Help. Cant Connect Email Clients

Hi,

In the email client account settings try and use the IP address as the server name for SMTP and IMAP to see if this works. Are you able to telnet to the MailEnable server from the client machine and connect port 25 and 143?
by MailEnable-Ian
Mon Sep 21, 2020 10:41 pm
Forum: MailEnable Enterprise Edition
Topic: SPF enforcement to prevent spoofing
Replies: 2
Views: 56

Re: SPF enforcement to prevent spoofing

Hi, The SMTP security settings for "Address Spoofing" will help prevent sender address spoofing. It does this by enforcing inbound authentication when the envelope sender address of the message is a local address and is trying to send to another locally domain. Please see: https://www.mailenable.com...
by MailEnable-Ian
Mon Sep 21, 2020 10:35 pm
Forum: MailEnable Enterprise Edition
Topic: Filter order
Replies: 4
Views: 239

Re: Filter order

Hi, The stop processing filter action does not stop PO level filters or mailbox filters from executing if the action is executed in a global filter. They only stop the relevant level filter actions from processing any in the list. Therefore you need to add the "stop processing" filter you have at th...
by MailEnable-Ian
Mon Sep 21, 2020 3:40 am
Forum: MailEnable Enterprise Edition
Topic: Filter order
Replies: 4
Views: 239

Re: Filter order

Hi, The first filters that are triggered is "Global" since the global filters run at the MTA agent level which routes the message from the SMTP inbound queue. Then the postoffice level filters will execute and then the mailbox filters. Also would like to know the best way to exempt all filtering for...
by MailEnable-Ian
Mon Sep 21, 2020 3:38 am
Forum: MailEnable Professional Edition
Topic: MailEnable Connector for Microsoft Outlook - in Professional Edition?
Replies: 8
Views: 505

Re: MailEnable Connector for Microsoft Outlook - in Professional Edition?

Hi,
I setup a new account in Outlook (IMAP/SMTP).
That is not connecting via the MAPI Connector. During the account creation wizard you need to select "Other" for transport method and then the "MailEnable Server" option available in the list.
by MailEnable-Ian
Mon Sep 21, 2020 3:00 am
Forum: MailEnable Standard Edition
Topic: smart host send 550 unrouteable domain message but user do not take this mesage
Replies: 1
Views: 39

Re: smart host send 550 unrouteable domain message but user do not take this mesage

Hi,

Can you check the SMTP Debug log for the same time and message to see what errors occurred in more detail.
by MailEnable-Ian
Mon Sep 21, 2020 1:21 am
Forum: MailEnable Standard Edition
Topic: How to block users so only our ip and webmail can be used for authentication for mail sending
Replies: 1
Views: 63

Re: How to block users so only our ip and webmail can be used for authentication for mail sending

Hi, Just to clarify your trying to restrict SMTP relaying so that only privileged IP addresses are granted relay rights to send outbound emails? now i tried smtp -> properties -> inbound -> ip control restrictions-> denied all except, but by doing this all our incoming mails from other mail servers ...
by MailEnable-Ian
Thu Sep 17, 2020 12:37 am
Forum: MailEnable Enterprise Edition
Topic: Purge Junk E-mail
Replies: 3
Views: 284

Re: Purge Junk E-mail

Hi,

Might be better lodging a support ticket and providing access to the server via RDP or Teamviewer so we can check the data being purged and relevant log files. Lodge the ticket under "upgrade" and provide server access via https://www.mailenable.com/secure/details.asp
by MailEnable-Ian
Thu Sep 17, 2020 12:35 am
Forum: MailEnable Enterprise Edition
Topic: How to block an email address?
Replies: 1
Views: 74

Re: How to block an email address?

Hi,

You can whitelist/blacklist email addresses within the web mail client under the "Options" page or you can sue the whitelist/blacklist icons within the web mail message preview window.
by MailEnable-Ian
Thu Sep 17, 2020 12:33 am
Forum: MailEnable Professional Edition
Topic: MailEnable Connector for Microsoft Outlook - in Professional Edition?
Replies: 8
Views: 505

Re: MailEnable Connector for Microsoft Outlook - in Professional Edition?

Hi,

It will create the folder structure in the outlook client but it will not synchronize any data. It will only work when connecting to an Enterprise server.
by MailEnable-Ian
Thu Sep 17, 2020 12:31 am
Forum: MailEnable Standard Edition
Topic: DKIM
Replies: 1
Views: 252

Re: DKIM

Hi,

Have you reviewed the following documentation?

https://www.mailenable.com/documentation/10.0/Standard/Domain_-_DKIM_(DomainKeys).html

Which option do you not see?