Search found 8932 matches

by MailEnable-Ian
Tue Aug 20, 2019 1:54 am
Forum: MailEnable Enterprise Edition
Topic: Website throws 401 error
Replies: 1
Views: 22

Re: Website throws 401 error

Hi,

Inspect the Windows event log for more detail when the error is reported in the browser. Look for WAS warnings or failures in the system and application log. Most likely the problem is a password mismatch.
by MailEnable-Ian
Thu Aug 15, 2019 1:58 am
Forum: MailEnable Enterprise Edition
Topic: Webmail Service Stopped
Replies: 11
Views: 956

Re: Webmail Service Stopped

Hi,

The management service is located under: Servers > Localhost > Services and Connectors > Management. Right click and select properties.
by MailEnable-Ian
Wed Aug 14, 2019 5:54 am
Forum: MailEnable Enterprise Edition
Topic: Webmail Service Stopped
Replies: 11
Views: 956

Re: Webmail Service Stopped

Hi,

The MERADMS is the MailEnable management service and HTTPMail is the MailEnable Synchronization service. You need to check the properties of both services and ensure that you have not set them to bind to port 80.
by MailEnable-Ian
Wed Aug 14, 2019 5:31 am
Forum: MailEnable Standard Edition
Topic: Can only access one post office via webmail
Replies: 1
Views: 74

Re: Can only access one post office via webmail

Hi,

The username format is mailboxname@postofficename and not mailboxname@domainname. Therefore ensure your using the postoffice name if its different to the domain name.
by MailEnable-Ian
Thu Aug 08, 2019 6:54 am
Forum: MailEnable Enterprise Edition
Topic: Calendar Error
Replies: 2
Views: 226

Re: Calendar Error

Hi,

What version of Enterprise are you running?
by MailEnable-Ian
Tue Aug 06, 2019 2:14 am
Forum: General
Topic: Moving Messages to Folders Using Mobile GUI
Replies: 1
Views: 257

Re: Moving Messages to Folders Using Mobile GUI

Hi,

The Mobile web mail interface does not support moving of messages from folder to folder. Something that need sot be added in future revisions of mobile web mail.
by MailEnable-Ian
Tue Aug 06, 2019 2:11 am
Forum: MailEnable Standard Edition
Topic: Can I use the same certificate for both IIS and MailEnable?
Replies: 2
Views: 299

Re: Can I use the same certificate for both IIS and MailEnable?

Hi,

Do you mean a SAN SSL certificate? Please see: https://www.mailenable.com/kb/content/article.asp?ID=ME020678
by MailEnable-Ian
Thu Aug 01, 2019 11:29 pm
Forum: MailEnable Standard Edition
Topic: SMTP Invasion
Replies: 1
Views: 427

Re: SMTP Invasion

Hi, The screenshot displays that the IP addresses are part of the deny list and not granted list (the option you have ticked is "Granted except those in the list". Therefore they are being denied access to send messages to your server. They are being added by the SMTP security option for "Connection...
by MailEnable-Ian
Thu Aug 01, 2019 12:05 am
Forum: MailEnable Enterprise Edition
Topic: Security Bug: 10.25
Replies: 5
Views: 593

Re: Security Bug: 10.25

Hi,

I replied to your ticket.
by MailEnable-Ian
Thu Aug 01, 2019 12:04 am
Forum: MailEnable Enterprise Edition
Topic: Bug 10.26 Beta
Replies: 2
Views: 398

Re: Bug 10.26 Beta

Hi,

I have checked this in 10.26 on my end and cannot reproduce the issue. What web mail skin are you using and which browser are using to access web mail?
by MailEnable-Ian
Tue Jul 30, 2019 12:58 am
Forum: MailEnable Enterprise Edition
Topic: IMAP crashing
Replies: 13
Views: 6213

Re: IMAP crashing

Hi, Hello everyone, we are having the same issue with version 10.25. Our server is running in Azure with Plesk. Anyone knows how to fix it? we really need some help. I believe this was attributed by low server resources. I.e: low memory and not enough CPU cores allocated to your Azure image. Is this...
by MailEnable-Ian
Tue Jul 30, 2019 12:56 am
Forum: MailEnable Enterprise Edition
Topic: ClamWin scan message
Replies: 1
Views: 319

Re: ClamWin scan message

Hi, You need to create a virus filter in MailEnable and then add an action for subject prefix to the message i.e.: ClamAV scanned: message contains a virus. https://www.mailenable.com/documentation/10.0/Enterprise/How_to_create_a_Global_Filter_.html https://www.mailenable.com/documentation/10.0/Ente...
by MailEnable-Ian
Tue Jul 30, 2019 12:38 am
Forum: MailEnable Standard Edition
Topic: File Access Error - Path Issue
Replies: 2
Views: 581

Re: File Access Error - Path Issue

Hi, The most likely cause to your problems with not being the create or delete messages is permissions. Download a file monitoring utility named "Process Monitor" from https://download.sysinternals.com/files/ProcessMonitor.zip, and create a filter in process monitor to filter on the w3wp.exe process...
by MailEnable-Ian
Thu Jul 25, 2019 6:31 am
Forum: MailEnable Professional Edition
Topic: imap id not syncing on mobile for prof ver 9.79
Replies: 9
Views: 1545

Re: imap id not syncing on mobile for prof ver 9.79

Hi,

Please log a ticket for a managed response to your problems as we will require details that we cannot post here in the forum.
by MailEnable-Ian
Tue Jul 23, 2019 1:10 am
Forum: MailEnable Enterprise Edition
Topic: Letsencrypt SSL Cert
Replies: 1
Views: 515

Re: Letsencrypt SSL Cert

Hi,

You need to generate the associated private key for the certificate. Consult with the Lets Encrypt docs.