Search found 8555 matches

by MailEnable-Ian
Tue Feb 20, 2018 5:39 am
Forum: MailEnable Professional Edition
Topic: XMPP Chat Setup
Replies: 2
Views: 101

Re: XMPP Chat Setup

Hi, Please see: http://www.mailenable.com/documentation/10.0/Enterprise/XMPP%20-%20General.html You need to access the properties of the XMPP service and then set to postoffice level. Next access the postoffice properties and navigate to the "Service selection" tab and enable the XMPP serv...
by MailEnable-Ian
Mon Feb 19, 2018 3:36 am
Forum: MailEnable Professional Edition
Topic: SMTP connector's response to receiving a 550 response code for an outbound message
Replies: 1
Views: 145

Re: SMTP connector's response to receiving a 550 response code for an outbound message

Hi,

550 SMTP errors indicate that an email could not be delivered due to a permanent problem and thus is not retried. There is no option to change this.
by MailEnable-Ian
Mon Feb 19, 2018 3:33 am
Forum: MailEnable Professional Edition
Topic: Webmail Login As User
Replies: 1
Views: 254

Re: Webmail Login As User

Hi,

No option to do this.
by MailEnable-Ian
Mon Feb 19, 2018 3:32 am
Forum: MailEnable Professional Edition
Topic: Show recipient in forwarded message
Replies: 1
Views: 48

Re: Show recipient in forwarded message

Hi,

Do you see a blank field in the TO field? Or the original recipient address of the message before its forwarded? Also what version of Professional are you referring to?
by MailEnable-Ian
Mon Feb 19, 2018 12:45 am
Forum: Error Reports and Issues
Topic: Mailenable forum login transmits credentials in clear text
Replies: 2
Views: 299

Re: Mailenable forum login transmits credentials in clear text

Hi,

This has been resolved. Please use: https://www.mailenable.com/forum
by MailEnable-Ian
Mon Feb 19, 2018 12:43 am
Forum: MailEnable Enterprise Edition
Topic: Migration Timing
Replies: 1
Views: 56

Re: Migration Timing

Hi,

This might help: https://www.mailenable.com/kb/content/article.asp?ID=ME020632
by MailEnable-Ian
Mon Feb 19, 2018 12:41 am
Forum: MailEnable Standard Edition
Topic: External mail goes to a defualt mail address on cpanel
Replies: 1
Views: 41

Re: External mail goes to a defualt mail address on cpanel

Hi,

The error indicates that the POP service is not able to bind to port 110. Are you running other POP services on the server that are binding to the same port?
by MailEnable-Ian
Fri Feb 16, 2018 3:15 am
Forum: Error Reports and Issues
Topic: Mobile webmail receiving new message returns to message list
Replies: 1
Views: 55

Re: Mobile webmail receiving new message returns to message list

Hi,

Thanks I've raised this with the developers.
by MailEnable-Ian
Fri Feb 16, 2018 2:59 am
Forum: Error Reports and Issues
Topic: Mobile webmail Sent Items messages To address
Replies: 1
Views: 44

Re: Mobile webmail Sent Items messages To address

Hi,

Thanks. I have raised an issue to be addressed in the next release.
by MailEnable-Ian
Fri Feb 16, 2018 2:54 am
Forum: Error Reports and Issues
Topic: Sent Items messages with BCC contact
Replies: 1
Views: 42

Re: Sent Items messages with BCC contact

Hi,

Please update to 10.14 as there was a fix made to address the problem:

http://www.mailenable.com/beta/
by MailEnable-Ian
Fri Feb 16, 2018 2:52 am
Forum: Error Reports and Issues
Topic: Attachment bug and body text issue
Replies: 1
Views: 56

Re: Attachment bug and body text issue

Hi,

Please upgrade to 9.80 located at the following link and perform your tests again:

http://www.mailenable.com/downloadprevious.asp
by MailEnable-Ian
Mon Feb 12, 2018 2:48 am
Forum: MailEnable Standard Edition
Topic: Queued mail for delivery on SMTP Activity Log
Replies: 2
Views: 191

Re: Queued mail for delivery on SMTP Activity Log

Hi, The log snippet indicates that the Outlook mail server has queued the message for delivery. This is not in our control. The Outlook server is responsible for delivery as MailEnable has already dispatched the message at this point. 250 2.6.0 <80A62C72106144F1B58800E4BD1D985D@DOMAIN.local> [Intern...
by MailEnable-Ian
Tue Feb 06, 2018 4:45 am
Forum: Error Reports and Issues
Topic: Incoming Email Domain Key Issues
Replies: 1
Views: 44

Re: Incoming Email Domain Key Issues

Hi Martyn,

Log a support ticket and attach a copy of the raw message file in the mailbox folder.
by MailEnable-Ian
Mon Feb 05, 2018 3:47 am
Forum: General
Topic: Check password policy
Replies: 3
Views: 280

Re: Check password policy

Hi,

From what the developers have passed on it should not restrict the list. The error is incorrect and is simply stating that its not listing the failed mailboxes but really it is. Therefore click in the window and hit CTRL-A (select all) and paste the list in Windows Notepad.
by MailEnable-Ian
Fri Feb 02, 2018 2:54 am
Forum: Error Reports and Issues
Topic: Will not send to local domain
Replies: 1
Views: 129

Re: Will not send to local domain

Hi,

It looks like the Gmail server is enforcing the outbound connection to occur over TLS. Therefore try and enable outbound TLS within the MailEnable SMTP properties to see if this helps.

http://www.mailenable.com/documentation/10.0/Enterprise/SMTP_props_Outbound.html