Search found 8621 matches

by MailEnable-Ian
Sun Apr 22, 2018 11:39 pm
Forum: MailEnable Enterprise Edition
Topic: Enable filters for local delivery
Replies: 3
Views: 116

Re: Enable filters for local delivery

Hi, So, all local email passes through the MTA? Yes, messages that are sent from local to local will always be routed by the MTA agent from the inbound SF queue to outbound SF queue if sent from web mail client. If sent from an SMTP client they will still be routed by the MTA agent from the inbound ...
by MailEnable-Ian
Sun Apr 22, 2018 11:28 pm
Forum: MailEnable Standard Edition
Topic: STARTTLS 503 Bad sequence of commands. Problem with PHPMailer and MailEnable, SMTP and different domains
Replies: 1
Views: 27

Re: STARTTLS 503 Bad sequence of commands. Problem with PHPMailer and MailEnable, SMTP and different domains

Hi, The problem here is that your PHP Mailer is trying to send over TLS and issuing a STARTTLS command to the MailEnable SMTP service. However the MailEnable SMTP service is not advertising the STARTTLS extension which indicates you have not enabled it within the SMTP properties. Navigate within the...
by MailEnable-Ian
Fri Apr 20, 2018 6:05 am
Forum: MailEnable Professional Edition
Topic: SSL/encryption of Emails
Replies: 1
Views: 71

Re: SSL/encryption of Emails

Hi, Start by reviewing this document on how to integrate an SSL certificate within MailEnable: http://www.mailenable.com/documentation/10.0/Enterprise/webframe.html#Localhost_-_Secure_Sockets_Layer_(SSL)_encryption.html IMAP: http://www.mailenable.com/documentation/10.0/Enterprise/IMAP_General.html ...
by MailEnable-Ian
Thu Apr 19, 2018 12:10 am
Forum: MailEnable Enterprise Edition
Topic: selective Smart Host
Replies: 2
Views: 60

Re: selective Smart Host

Hi, You can smart host outgoing mail at the postoffice level. Right click on the postoffice within the administration console and access the properties for the postoffice. Under the "General" tab you will find the section for "Smarthost all outbound email for the postoffice". You...
by MailEnable-Ian
Thu Apr 19, 2018 12:07 am
Forum: MailEnable Enterprise Edition
Topic: IMAP not full sync
Replies: 1
Views: 40

Re: IMAP not full sync

Hi,

Can you lodge a support ticket and provide a copy of the example message so we can emulate on our end?
by MailEnable-Ian
Thu Apr 19, 2018 12:05 am
Forum: MailEnable Enterprise Edition
Topic: IMAP Sync SLOW -> IMAP IDLE
Replies: 1
Views: 37

Re: IMAP Sync SLOW -> IMAP IDLE

Hi,

What version of MailEnable are you referring to? How many concurrent IMAP connections are connected at the one time to the service? You can check this in the metray utility under the "Real time activity" monitor.
by MailEnable-Ian
Wed Apr 18, 2018 11:58 pm
Forum: MailEnable Enterprise Edition
Topic: Enable filters for local delivery
Replies: 3
Views: 116

Re: Enable filters for local delivery

Hi,

What filters are you referring to? Message content filters that you create under the "Filters" node will execute on all messages that pass the MTA agent despite being local or external addresses.
by MailEnable-Ian
Tue Apr 17, 2018 12:14 am
Forum: MailEnable Enterprise Edition
Topic: Error sending to multiple recipients
Replies: 2
Views: 82

Re: Error sending to multiple recipients

Hi, Do you see errors in the SMTP activity and debug log files at the time of the send? The error you pointed out is an Outlook generated error would need more information about the error. Perhaps a screenshot. If you try and emulate the behavior on a different client machine when sending to 50 reci...
by MailEnable-Ian
Mon Apr 16, 2018 11:39 pm
Forum: MailEnable Professional Edition
Topic: some messages remain as spooling in inbound smtp
Replies: 1
Views: 48

Re: some messages remain as spooling in inbound smtp

Hi, Perhaps you are receiving more inbound messages and the MTA thread count is set to a low thread count and not able to process the large amount of inbound messages in the SMTP queue. Check the MTA properties and ensure the MTA thread count is set to 64 threads. You mentioned you disabled the MTA ...
by MailEnable-Ian
Mon Apr 16, 2018 11:23 pm
Forum: MailEnable Standard Edition
Topic: iPhone IMAP - Verifying
Replies: 1
Views: 123

Re: iPhone IMAP - Verifying

Hi,

Are you able to connect and sync via IMAP within Outlook or Thunderbird on a client machine?
by MailEnable-Ian
Mon Apr 16, 2018 11:17 pm
Forum: MailEnable Standard Edition
Topic: Mail boxes missing- Please help.
Replies: 1
Views: 111

Re: Mail boxes missing- Please help.

Hi,

Please review the following article which explains how to recover a corrupt MailEnable configuration:

http://www.mailenable.com/kb/content/article.asp?ID=ME020156
by MailEnable-Ian
Tue Apr 10, 2018 4:32 am
Forum: MailEnable Enterprise Edition
Topic: Inter domain outbound email
Replies: 2
Views: 260

Re: Inter domain outbound email

Hi,

MailEnable will always try to deliver locally if the domain or mailbox exists. There is no option to route local delivery via an external SMTP Server.
by MailEnable-Ian
Tue Apr 10, 2018 4:29 am
Forum: MailEnable Enterprise Edition
Topic: Attachment Linking
Replies: 1
Views: 141

Re: Attachment Linking

Hi,

This is an unsupported feature. We may look at implementing this in future revisions but have no time frame.
by MailEnable-Ian
Tue Apr 10, 2018 4:28 am
Forum: MailEnable Enterprise Edition
Topic: IMAP Sync Slowwww.......
Replies: 3
Views: 245

Re: IMAP Sync Slowwww.......

Hi,

Is there any Antivirus software running on the client machines? If so ensure that you disable email filtering for IMAP etc. You might want to try and install Thunderbird locally on the server and configure the IMAP account on the server to see if its a network issue.