Search found 9453 matches

by MailEnable-Ian
Tue Jun 22, 2021 5:12 am
Forum: Error Reports and Issues
Topic: SpamAssassin still checks for Authenticated Users (v10.34)
Replies: 2
Views: 21

Re: SpamAssassin still checks for Authenticated Users (v10.34)

Hi,

How did the user send the message? Was it using a third party email client? Or via web mail?
by MailEnable-Ian
Tue Jun 22, 2021 3:28 am
Forum: MailEnable Enterprise Edition
Topic: ClamAV Virus Scan Error
Replies: 3
Views: 52

Re: ClamAV Virus Scan Error

HI,

Yes try and increase the value to 120 seconds to see if this helps.
by MailEnable-Ian
Thu Jun 17, 2021 6:52 am
Forum: General
Topic: Sorting order/decision "Mark as Spam" by different filters
Replies: 2
Views: 160

Re: Sorting order/decision "Mark as Spam" by different filters

Hi, Please review: https://www.mailenable.com/kb/content/article.asp?ID=ME020529 The only way the X-ME-Content: Deliver-To=Junk header is added to a message is via a message content filter you create that actions with the "Mark as Spam" header or via the SMTP Reverese DNS/URL blacklisting action. Th...
by MailEnable-Ian
Thu Jun 17, 2021 4:25 am
Forum: General
Topic: [SOLVED]iPhone how to right click on message in Webmail?
Replies: 5
Views: 127

Re: [SOLVED]iPhone how to right click on message in Webmail?

Hi,

Or use mobile web mail on a mobile device.
by MailEnable-Ian
Thu Jun 17, 2021 4:24 am
Forum: General
Topic: [SOLVED]How do we prevent spammer using webmail to send massive email?
Replies: 2
Views: 89

Re: How do we prevent spammer using webmail to send massive email?

Hi,

Messages that are destined to external recipients sent via web mail will always be routed by the SMTP connector. Therefore any restrictions set in SMTP will be triggered.
by MailEnable-Ian
Thu Jun 17, 2021 4:21 am
Forum: General
Topic: [SOLVED]iPhone how to right click on message in Webmail?
Replies: 5
Views: 127

Re: iPhone how to right click on message in Webmail?

Hi,

IPad and iPhone right clicks work differently. You find the same issues if you access GMail's desktop web mail client.
by MailEnable-Ian
Thu Jun 17, 2021 4:18 am
Forum: MailEnable Enterprise Edition
Topic: [SOLVED]Will postoffice level features selection override the setting of Global setting?
Replies: 2
Views: 77

Re: Will postoffice level features selection override the setting of Global setting?

Hi,

When you set the options globally;

1. They will be greyed out and not configurable at the postoffice level;
2. Global options will over ride postoffice level.
by MailEnable-Ian
Thu Jun 17, 2021 4:17 am
Forum: MailEnable Enterprise Edition
Topic: Outlook stops sending/receiving emails
Replies: 3
Views: 245

Re: Outlook stops sending/receiving emails

Hi,

What was the ticket number?
by MailEnable-Ian
Wed Jun 16, 2021 6:20 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Sync on Mobile works only randomly
Replies: 30
Views: 49737

Re: Sync on Mobile works only randomly

HI,

You will need to lodge a support ticket for this type of assistance.
by MailEnable-Ian
Wed Jun 16, 2021 2:14 am
Forum: General
Topic: [SOLVED]iPhone how to right click on message in Webmail?
Replies: 5
Views: 127

Re: iPhone how to right click on message in Webmail?

Hi,

Which right click options are you referring to?
by MailEnable-Ian
Tue Jun 15, 2021 11:26 pm
Forum: MailEnable Enterprise Edition
Topic: ClamAV Virus Scan Error
Replies: 3
Views: 52

Re: ClamAV Virus Scan Error

Hi, Try and run the clamscan.exe within a Windows command prompt (run as administrator) within the following path: Mail Enable\Antivirus\ClamAV and run a scan manually on the MAI file to see how long it takes to scan. This will give you an indication if you need to increase the "Process timeout" val...
by MailEnable-Ian
Tue Jun 15, 2021 11:09 pm
Forum: MailEnable Enterprise Edition
Topic: [SOLVED]Question regarding Spam: Enable Mailbox Spam Filtering, incoming Gmail always lands in Junk Mail box
Replies: 4
Views: 163

Re: Question regarding Spam: Enable Mailbox Spam Filtering, incoming Gmail always lands in Junk Mail box

Hi,

There is but it only does badmail and quarantine folders.

https://www.mailenable.com/documentation/10.0/Enterprise/Global%20Mailbox%20clean-up%20agent.html

Otherwise you will need to use the Mepurge utility:

https://www.mailenable.com/kb/content/article.asp?ID=ME020223
by MailEnable-Ian
Tue Jun 15, 2021 3:23 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Outlook App for android or ios no longer able to connect for new accounts
Replies: 5
Views: 17763

Re: Outlook App for android or ios no longer able to connect for new accounts

Hi,

Have you reviewed: https://www.mailenable.com/kb/content/article.asp?ID=ME020644
by MailEnable-Ian
Tue Jun 15, 2021 3:20 am
Forum: Error Reports and Issues
Topic: [SOLVED]How-Come? X-ME-Content: Deliver-To=Junk but email was still delivered to \Inbox
Replies: 1
Views: 208

Re: How-Come? X-ME-Content: Deliver-To=Junk but email was still delivered to \Inbox

Hi, If the RBL filter added X-ME-Content: Deliver-To=Junk header then it should have been delivered to the junk email folder for that mailbox. There is an issue in the current release where the setting for "Deliver Junk email to Junk email folder" reports as being by enabled by default but its not r...
by MailEnable-Ian
Tue Jun 15, 2021 2:21 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Sync on Mobile works only randomly
Replies: 30
Views: 49737

Re: Sync on Mobile works only randomly

Hi,

Sorry what do mean together?