Search found 9736 matches

by MailEnable-Ian
Wed Sep 07, 2022 11:29 pm
Forum: MailEnable Professional Edition
Topic: MailEnable PostOffices/mailboxes migration from Standard to Professional
Replies: 3
Views: 429

Re: MailEnable PostOffices/mailboxes migration from Standard to Professional

Hi,

How old and what version of Windows was MailEnable Standard installed on?
by MailEnable-Ian
Mon Sep 05, 2022 11:22 pm
Forum: MailEnable Professional Edition
Topic: MailEnable PostOffices/mailboxes migration from Standard to Professional
Replies: 3
Views: 429

Re: MailEnable PostOffices/mailboxes migration from Standard to Professional

Hi,

Please review the following article: https://www.mailenable.com/kb/content/article.asp?ID=me020073
by MailEnable-Ian
Mon Sep 05, 2022 11:20 pm
Forum: MailEnable Enterprise Edition
Topic: How can we reject emails that claim to be from the recipient but are not? Spoofed emails.
Replies: 12
Views: 870

Re: How can we reject emails that claim to be from the recipient but are not? Spoofed emails.

Hi,

Maybe there will be improvements in the SMTP security checks to support this in future revisions but at the moment it does not do this and you will need to rely on the filtering mechanism.
by MailEnable-Ian
Mon Sep 05, 2022 11:15 pm
Forum: MailEnable Enterprise Edition
Topic: Howto get MySQL to work with MailEnable Enterprise
Replies: 1
Views: 177

Re: Howto get MySQL to work with MailEnable Enterprise

Hi,

When you run the MailEnable diagnostic report do you see failures for MySQL connectivity? If so what are they?
by MailEnable-Ian
Mon Sep 05, 2022 6:20 am
Forum: MailEnable Enterprise Edition
Topic: How can we reject emails that claim to be from the recipient but are not? Spoofed emails.
Replies: 12
Views: 870

Re: How can we reject emails that claim to be from the recipient but are not? Spoofed emails.

Hi,

The message needs to be accepted in order for the FROM and envelope sender addresses to be compared. Therefore the only way to block this is by deleting the message using the delete message action in the filter and then adding the action to notify sender.
by MailEnable-Ian
Sun Sep 04, 2022 11:59 pm
Forum: MailEnable Enterprise Edition
Topic: How can we reject emails that claim to be from the recipient but are not? Spoofed emails.
Replies: 12
Views: 870

Re: How can we reject emails that claim to be from the recipient but are not? Spoofed emails.

HI, One option for verifying that the envelope sender matches the from address in the message is within the Spam Protection script as a weighting value which scores a message with low, medium or high spam scores (Envelope sender does not match header sender criteria in spam script). You need to incr...
by MailEnable-Ian
Fri Sep 02, 2022 1:42 am
Forum: MailEnable Enterprise Edition
Topic: Is there a way to enable MFA for ALL mailboxes?
Replies: 1
Views: 216

Re: Is there a way to enable MFA for ALL mailboxes?

Hi,

When you enable 2FA for the post office it will enable the 2FA option for each mailbox within the web mail options so that each mailbox can then configure 2FA. We don't have any means of forcing a user to configure 2FA when they login though.
by MailEnable-Ian
Fri Aug 26, 2022 1:50 am
Forum: MailEnable Standard Edition
Topic: Scroll bar not present for message listing in Chrome
Replies: 5
Views: 469

Re: Scroll bar not present for message listing in Chrome

Hi,

Probably not at this stage since it does indicate to be more a Chrome client side issue.
by MailEnable-Ian
Fri Aug 26, 2022 1:48 am
Forum: MailEnable Enterprise Edition
Topic: Multi-Factor Authentication not working
Replies: 5
Views: 571

Re: Multi-Factor Authentication not working

Hi,

I have credited your account with a support token for next time.
by MailEnable-Ian
Fri Aug 26, 2022 12:22 am
Forum: MailEnable Standard Edition
Topic: Scroll bar not present for message listing in Chrome
Replies: 5
Views: 469

Re: Scroll bar not present for message listing in Chrome

Hi, I have no issues scrolling the message list in chrome on all message pane views. Can you submit a support ticket under "Upgrade" and provide access to a mailbox exhibiting the issue so that we can connect via Chrome on our end to assess further. Does it occur on a new mailbox? Does it occur on a...
by MailEnable-Ian
Fri Aug 26, 2022 12:14 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Recommended Android Email App?
Replies: 1
Views: 778

Re: Recommended Android Email App?

Hi,

We recommend the Android Native client, Gmail app or Outlook app.
by MailEnable-Ian
Fri Aug 26, 2022 12:10 am
Forum: MailEnable Enterprise Edition
Topic: Multi-Factor Authentication not working
Replies: 5
Views: 571

Re: Multi-Factor Authentication not working

Hi,

I replied to your support ticket.
by MailEnable-Ian
Fri Aug 26, 2022 12:09 am
Forum: MailEnable Professional Edition
Topic: Mailenable 10.40 Mail Client Issues
Replies: 1
Views: 345

Re: Mailenable 10.40 Mail Client Issues

Hi,

You mentioned that when the issue occurs you are not able to telnet to the IMAP ports on the MailEnable server from the problematic client machines. Are you able telnet locally to the IMAP service locally on the server itself bypassing any proxies/firewalls at the time of the problem?
by MailEnable-Ian
Fri Aug 26, 2022 12:07 am
Forum: MailEnable Professional Edition
Topic: Block email out
Replies: 1
Views: 302

Re: Block email out

HI,

If the message is processed by the MTA agent to the SMTP Outbound queue then yes you can with a filter. Please review the documentation on how to create filters.
by MailEnable-Ian
Fri Aug 26, 2022 12:05 am
Forum: MailEnable Standard Edition
Topic: External webmails do not display mailbox quota or disk usage
Replies: 5
Views: 841

Re: External webmails do not display mailbox quota or disk usage

Hi, First step is to download and upgrade MailEnable to the latest version 10.40 located on our downloads page. Once you have updated MailEnable navigate to the IMAP node within the administration console and access the IMAP properties. Navigate to the "Settings" tab and ensure that the option for "...