Search found 8804 matches

by MailEnable-Ian
Fri Mar 08, 2019 3:45 am
Forum: MailEnable Connector for Microsoft Outlook
Topic: Reply All "You don't have the appropriate permission to perform this operation."
Replies: 1
Views: 362

Re: Reply All "You don't have the appropriate permission to perform this operation."

Hi,

No resolution on the MailEnable side of things. We have tried to work around the problem without success. Microsoft needs to address the problem in Outlook. Your best way forward would be to upgrade to Outlook 2016.
by MailEnable-Ian
Tue Mar 05, 2019 2:24 am
Forum: MailEnable Professional Edition
Topic: Compatibility Windows Server 2019
Replies: 1
Views: 111

Re: Compatibility Windows Server 2019

Hi,

Yes its supported. There are no problems installing MailEnable version 10.x on Windows server 2019. If trying to install an older version like v8.x or v9.x then so,me compatibility issues with the installation may arise.
by MailEnable-Ian
Tue Mar 05, 2019 2:17 am
Forum: MailEnable Standard Edition
Topic: 2 big problems
Replies: 1
Views: 117

Re: 2 big problems

Hi, 1 I can't access to my mail.giuco.ga and madmin.giuco.ga from internet (if i try to access them from my server locally they work fine) When I ping mail.giuco.ga it resolves to 192.168.0.102 which is a private IP address accessed locally within your network. The host name needs to resolve to your...
by MailEnable-Ian
Tue Mar 05, 2019 2:10 am
Forum: MailEnable Standard Edition
Topic: My server is sending spam with an IP address that emulates that of my server
Replies: 2
Views: 142

Re: My server is sending spam with an IP address that emulates that of my server

Hi, The log snippet reports SMTP-OU and therefore the IP address listed is the remote mail server your sending to. You need to search further up in that log file for the associated SMTP-IN and block the incoming IP listed there. Add the IP address to the SMTP "Access control" list under th...
by MailEnable-Ian
Wed Feb 27, 2019 4:35 am
Forum: MailEnable Professional Edition
Topic: MailEnableAdmin tool no longer showing Inbox Messages count
Replies: 2
Views: 240

Re: MailEnableAdmin tool no longer showing Inbox Messages count

Hi,

http://www.mailenable.com/documentation/10.0/Professional/Messaging_Manager_-_Administration.html

Set the option for "When displaying the mailbox list, disk usage is determined" to "Calculate Sizes". Close and reopen the administration console.
by MailEnable-Ian
Wed Feb 13, 2019 1:02 am
Forum: MailEnable Enterprise Edition
Topic: Outlook calendar invites are failing Bayesian filter
Replies: 7
Views: 705

Re: Outlook calendar invites are failing Bayesian filter

Hi,

How are you creating the invitations? The headers display that it was received from 127.0.0.1? Add the IP address of the client to the SMTP whitelist to bypass the filters.
by MailEnable-Ian
Tue Feb 12, 2019 2:44 am
Forum: MailEnable Enterprise Edition
Topic: Outlook calendar invites are failing Bayesian filter
Replies: 7
Views: 705

Re: Outlook calendar invites are failing Bayesian filter

Hi, The only option to add a subject prefix in MailEnable is to create a message content filter and add the action for "Add Subject Prefix". There is no other filter or security option that will mark the subject. Therefore if you do not have any filters configured, do you have any third pa...
by MailEnable-Ian
Mon Feb 11, 2019 5:29 am
Forum: MailEnable Enterprise Edition
Topic: Remove " MailEnable Service, Version:" from inbound SMTP Initial response
Replies: 1
Views: 209

Re: Remove " MailEnable Service, Version:" from inbound SMTP Initial response

Hi,

http://www.mailenable.com/documentation/10.0/Enterprise/SMTP_props_-Security.html - use alternate welcome message
by MailEnable-Ian
Fri Feb 08, 2019 3:26 am
Forum: MailEnable Enterprise Edition
Topic: error 80090330 starting STARTLS inbound (SSL)
Replies: 2
Views: 363

Re: error 80090330 starting STARTLS inbound (SSL)

Hi, The most likely reason why Gmail is failing to connect over TLS is because your server is using TLSv1 (I have used openssl to connect to your server and can see TLSv1 is advertised) which is no longer used and most providers will refuse to connect over TLSv1 and SSLv3. Therefore you need to disa...
by MailEnable-Ian
Fri Feb 08, 2019 3:19 am
Forum: MailEnable Enterprise Edition
Topic: Outlook calendar invites are failing Bayesian filter
Replies: 7
Views: 705

Re: Outlook calendar invites are failing Bayesian filter

Hi,

When you say "being tagged with [SPAM] by MailEnable", where do you see the tag? Is this in the message headers or in the message subject? Can you post up an example?
by MailEnable-Ian
Fri Feb 08, 2019 3:14 am
Forum: MailEnable Professional Edition
Topic: Cannot delete webmail
Replies: 2
Views: 386

Re: Cannot delete webmail

Hi, Run the following commands in a Windows command prompt with admin rights. Replace the paths in the commands in respect to your MailEnable installation path. CACLS "C:\Program Files (x86)\Mail Enable\Config" /t /e /g IME_ADMIN:F CACLS "C:\Program Files (x86)\Mail Enable\Queues"...
by MailEnable-Ian
Fri Feb 08, 2019 3:10 am
Forum: MailEnable Standard Edition
Topic: 421 Downstream server error
Replies: 1
Views: 301

Re: 421 Downstream server error

Hi,

The domain is the mail address does not look to be formatted correctly. I.e: "redacted".com. How was the message generated? Do you have associated SMTP activity log snippet?
by MailEnable-Ian
Fri Feb 08, 2019 3:05 am
Forum: MailEnable Standard Edition
Topic: DKIM not working, messages won't get signed. Also DKIM support is absent in Plesk mail server settings
Replies: 2
Views: 238

Re: DKIM not working, messages won't get signed. Also DKIM support is absent in Plesk mail server settings

Hi, From the screenshot it indicates that DKIM is not enabled globally. Navigate within the administration console to: Servers > Localhost > Extensions > Domain Keys (DKIM). Right click on "Domain Keys (DKIM)" and select properties. Ensure the option is ticked so that its enable for the se...
by MailEnable-Ian
Tue Jan 29, 2019 5:23 am
Forum: MailEnable Professional Edition
Topic: SSL on IMAP provide Wrong certificate
Replies: 11
Views: 5027

Re: SSL on IMAP provide Wrong certificate

Hi, The error that is being returned indicates a problem with the certificates private key. The first step is to ensure that you have imported the certificate correctly with the associated private key. We match on the subject name and not on the thumbprint. If you require more immediate help with th...