Search found 57 matches

by triple
Mon Apr 24, 2017 3:04 pm
Forum: Error Reports and Issues
Topic: Mailbox Size Not updating
Replies: 4
Views: 24045

Re: Mailbox Size Not updating

Hi, Most of the client is using the Outlook to retrieve the email with POP but we try to check it with POP, IMAp and webmail. I also tried deleting "_DIRSIZE.TMP" manually but it again create with same size (not the actual size). One more thing I've noticed the explorer.exe is start consuming more m...
by triple
Fri Apr 14, 2017 2:00 am
Forum: Error Reports and Issues
Topic: Mailbox Size Not updating
Replies: 4
Views: 24045

Re: Mailbox Size Not updating

I appreciate somebody from Mailenable can respond to this issue. The problem is increaseing and we are getting more and more complain everyday.
I have attached the screenshot for your reference. If you notice the actual size of the folder is 372KB but Mailenable interface is showing 110.59MB.
by triple
Wed Apr 12, 2017 12:24 pm
Forum: Error Reports and Issues
Topic: Mailbox Size Not updating
Replies: 4
Views: 24045

Mailbox Size Not updating

Hi, We are using ME Enterprise, after upgrade to 9.72 our customer start complaining about mailbox size issue. The Mailbox size is not calculating properly, when I check the postoffice folder the mailbox is empty (incl inbox and all folders) but MMC panel is showing the mailbox size is full. We're u...
by triple
Mon Jan 23, 2017 10:15 pm
Forum: MailEnable Enterprise Edition
Topic: Mailroot Folder lost
Replies: 0
Views: 3250

Mailroot Folder lost

Hi, In one of our mailserver the MAILROOT folder under Postoffice where all the user email data is stored is somehow lost. The data can't be retrieve as we don't have backup. Now when the legitimate user trying to access their mailbox it gives permission error in webmail and IMAP/POP is also not wor...
by triple
Thu May 01, 2014 10:14 pm
Forum: MailEnable Professional Edition
Topic: Limit LIST Subscriber
Replies: 1
Views: 4494

Limit LIST Subscriber

Hello, Is this possible to Limit the number of Subscriber in MailingList per domain and per list? We have customer who has included 10K+ email in one list and when he send the email it cchock the whole server. The per hour limit is also not enforced in this scenario. Please suggest the solution and ...
by triple
Mon Sep 03, 2012 1:09 am
Forum: MailEnable Professional Edition
Topic: Mailinglist Eliminate 'on behalf of'
Replies: 0
Views: 2584

Mailinglist Eliminate 'on behalf of'

Hi, One of our customer want to eliminate 'on behalf of' message when any subscriber receive email from mailing list. I've figure out hotmail and Outlook is only showing 'on behalf of' in From address. Is this possible to somehow disable this thing? They want the recipient see the sender email addre...
by triple
Tue Jan 10, 2012 5:01 pm
Forum: MailEnable Standard Edition
Topic: IMAP Services Support
Replies: 1
Views: 3623

IMAP Services Support

Hello, I just want to confirm is IMAP services are available with Standard edition? I've checked the comparison chart and IMAP services is not part of standard version but today we've got one dedicated server requirement and client previous service provider installed Standard edition version 5.1 wit...
by triple
Sun Nov 13, 2011 6:25 pm
Forum: MailEnable Professional Edition
Topic: Message Delivery Failure
Replies: 1
Views: 4335

Message Delivery Failure

We're continuously getting error from one of the domain, I couldn't figure out the cause of this issue. Could you please suggest solution for this problem. btw I've checked our IP/Mail server is not blacklisted in any spam registry. MailEnable: Message Delivery Failure. Reason: ME-E0193: [F327809D1A...
by triple
Thu Aug 18, 2011 10:06 pm
Forum: MailEnable Enterprise Edition
Topic: MTA Crash
Replies: 3
Views: 6958

Re: MTA Crash

Thanks Ben. I've followed the instruction mentioned in the article and will observe things tomorrow during business hours coz the service crash during peak time. I've disabled almost all filters and if I continue experience the problem then will open support ticket.
by triple
Wed Aug 17, 2011 8:22 am
Forum: MailEnable Enterprise Edition
Topic: MTA Crash
Replies: 3
Views: 6958

MTA Crash

Hello, We have installed the ME Ent Premium 5.51 on one of our customer server but their MTA is creating problem. After few hours specially in working hours MTA crash and they've to restart the services. All the mails stuck in queue until they donot restart the service. Here am copying one of the in...
by triple
Fri Aug 05, 2011 12:37 am
Forum: MailEnable Enterprise Edition
Topic: Pop Retrival & Issues
Replies: 1
Views: 3092

Pop Retrival & Issues

Hello, Today I got some complain from one of our client planning to buy Mailenalbe Enterprise edition. Right now they're evaluating the product. They are experiencing some issue and asked my advice but they're doing something which is quite new for me. Their config looks rare and I need your feedbac...
by triple
Fri Jan 21, 2011 4:05 pm
Forum: MailEnable Enterprise Edition
Topic: Email Archive Feature
Replies: 4
Views: 7719

Re: Email Archive Feature

Thank You for your quick reply. But assume there are hundred of domains and thousand of email accounts then don't you think it become a big issue to setup filter for every domain or email address. We have deployed MailEnable on one of Government server and they're asking for this feature. I guess Mi...
by triple
Thu Jan 20, 2011 3:20 pm
Forum: MailEnable Enterprise Edition
Topic: Email Archive Feature
Replies: 4
Views: 7719

Email Archive Feature

Hello, We have received request from our customer for archiving of email for local compliance. They want to store archive for domain as well as for some specific mailbox. I have tried the Archiving utility (Message Filter/Archiving (MTA Pickup Event)) but it has very limited option and do not offer ...
by triple
Mon Jul 19, 2010 2:05 pm
Forum: General
Topic: Store Deleted Message
Replies: 2
Views: 7674

Store Deleted Message

Hello, One of our customer is looking for solution where he can store deleted messages and restore it if needed. I guess Microsoft Exchange support this feature and they are looking for some alternate solution so I suggest them MailEnable Enterprise version. But I am not sure about the ability to st...
by triple
Sun Nov 08, 2009 7:48 pm
Forum: MailEnable Professional Edition
Topic: using third party smtp but getting 551 error - help me.
Replies: 1
Views: 3398

using third party smtp but getting 551 error - help me.

Hello every one, I am running hosting business using plesk 9.2 and mailenable pro. One of my customer is hosting their website and email services with us but they have configure their own smtp server to send emails, the problem is they can send emails to hotmail/yahoo/gmail etc but when they send it...