Search found 24 matches
- Fri Mar 08, 2013 12:37 pm
- Forum: MailEnable Professional Edition
- Topic: Whitelist not updated with proper sender
- Replies: 3
- Views: 7064
Re: Whitelist not updated with proper sender
Kiamori, Which version of Mail Enable are you using? I am still using Mail Enable 5. I have resisted upgrading because I would rather invest in a mail solution without these issues. Presently I spend too much time explaining problems like this one to my customers who are ultimately frustrated becaus...
- Thu Jul 12, 2012 5:00 am
- Forum: MailEnable Professional Edition
- Topic: Whitelist domain with many IPs
- Replies: 5
- Views: 7756
Re: Whitelist domain with many IPs
Yes, I prefer each user do it themselves. Does each subdomain need to be entered as well as the main domain? Also, in your example, would I actually include the @ ( @facebook.com) Thanks, Ian.
- Wed Jul 11, 2012 12:42 pm
- Forum: MailEnable Professional Edition
- Topic: Whitelist domain with many IPs
- Replies: 5
- Views: 7756
Whitelist domain with many IPs
Hello, I would like to whitelist certain domains, such as linkedin, facebook, etrade, etc. However, adding all the IP addresses to the SNMP whitelist is difficult because such organizations have many mail servers and they change over time. Is there a good way to add the domain itself to the whitelis...
- Thu Oct 27, 2011 1:21 pm
- Forum: MailEnable Professional Edition
- Topic: Whitelist not updated with proper sender
- Replies: 3
- Views: 7064
Whitelist not updated with proper sender
Hi, I still have many customers complaining that when they add a sender to the whitelist by right-clicking on the message in the junk folder, future emails from that sender go to the junk folder. I have run a test and found that right-clicking does not add the proper sender to the whitelist. I expec...
- Thu Sep 15, 2011 8:53 pm
- Forum: MailEnable Professional Edition
- Topic: Mac OS X Lion Mail - not updating correctly?
- Replies: 13
- Views: 20745
Re: Mac OS X Lion Mail - not updating correctly?
I installed the netfix on the server, but now the pop service continuously goes down. I don't see anything in the pop server log to indicate the problem. I tried to go back to 5.5.1 by running the 5.5.1 installation exe again, but still the pop service will not stay up. 1) How can I go back to 5.5.1...
- Wed Jul 06, 2011 9:31 pm
- Forum: MailEnable Professional Edition
- Topic: IMAP causing duplicate emails
- Replies: 1
- Views: 3586
IMAP causing duplicate emails
Hello, I am still battling this problem. Today there were so many duplicates of the email, that the user was unable to use his email. He uses IMAP on his mac. Please have a look at the logs below and see if you can tell why the same message is duplicated so many times. I noticed that the mail messag...
- Mon Mar 21, 2011 3:09 am
- Forum: MailEnable Professional Edition
- Topic: Email Duplicated for IMAP user.
- Replies: 3
- Views: 5609
Re: Email Duplicated for IMAP user.
Here is a note from the user ( brian ). Maybe it gives extra direction? This email itself was just now duplicated. I have noticed that if I delete an email in my iphone, it is deleted on the server whereas when I delete the 'dup' email on Apple Mail, it sometimes does not delete on the server. This ...
- Mon Mar 21, 2011 1:12 am
- Forum: MailEnable Professional Edition
- Topic: Email Duplicated for IMAP user.
- Replies: 3
- Views: 5609
Re: Email Duplicated for IMAP user.
I cannot attach the logs. Can you enable attachements for me, or do you have an FTP site that I can place them on?
- Mon Mar 21, 2011 1:09 am
- Forum: MailEnable Professional Edition
- Topic: Email Duplicated for IMAP user.
- Replies: 3
- Views: 5609
Email Duplicated for IMAP user.
I upgraded to Mail Enable 5.10 Professional Edition this weekend. Once user had been having a problem where he would see the same email multiple times. Since upgrading, it has occurred almost everyday. Based on the previous discussion topic, I looked in the _inbox.xml file and do indeed see the same...
- Tue Feb 08, 2011 3:45 am
- Forum: MailEnable Professional Edition
- Topic: Mail Duplicated in WebMail
- Replies: 7
- Views: 9014
Re: Mail Duplicated in WebMail
Since I have not heard a response in a couple days, I am simply requesting a bit of attention on this. I appreciate the help.
- Fri Feb 04, 2011 5:00 pm
- Forum: MailEnable Professional Edition
- Topic: Mail Duplicated in WebMail
- Replies: 7
- Views: 9014
Re: Mail Duplicated in WebMail
I could not attache the message. I will paste it instead.
Removed message.
Removed message.
- Fri Feb 04, 2011 4:58 pm
- Forum: MailEnable Professional Edition
- Topic: Mail Duplicated in WebMail
- Replies: 7
- Views: 9014
Re: Mail Duplicated in WebMail
I found the entries in the POC log. but I don't see anything odd or unique. The email was addressed to both Brian ( TO ) and Leah (CC ). I will attach the message to the ticket. I have examined the logs for two other instances of this. In one, the email was only delivered to Brian, in the other it w...
- Tue Feb 01, 2011 2:11 am
- Forum: MailEnable Professional Edition
- Topic: Mail Duplicated in WebMail
- Replies: 7
- Views: 9014
Mail Duplicated in WebMail
One of my users is experiencing an issue where he sees the same message in web mail repeated many times. I've found the mail in the logs, but the reason for the duplication eludes me. See the attached screen shot. Please help me to solve this problem so that the user no longer receives duplicates. I...
- Thu Nov 18, 2010 1:44 am
- Forum: MailEnable Professional Edition
- Topic: Whitelisted address still going to Junk folder
- Replies: 4
- Views: 5730
Re: Whitelisted address still going to Junk folder
Thanks, Ian. I looked for that, but did not know how to read the logs well enough. I appreciate your expertise.
- Thu Nov 11, 2010 10:57 am
- Forum: MailEnable Professional Edition
- Topic: Whitelisted address still going to Junk folder
- Replies: 4
- Views: 5730
Re: Whitelisted address still going to Junk folder
C:\Program Files\Mail Enable\Config\Postoffices\perceptresearch.com\MAILBOXES\brian.mahoney\Senders\Whitelist\newcomb_28@fisher.osu.edu.LST
1275955447 CLIENT
1285964751 CLIENT
1286995808 CLIENT
1287714688 CLIENT
1288580999 CLIENT
1275955447 CLIENT
1285964751 CLIENT
1286995808 CLIENT
1287714688 CLIENT
1288580999 CLIENT