Search found 876 matches

by Admin
Mon Sep 26, 2022 5:34 am
Forum: MailEnable Developers
Topic: VB or PowerShell to configure and enable auto response out of office
Replies: 1
Views: 93

Re: VB or PowerShell to configure and enable auto response out of office

Hi,

There is no API for managing the autoresponder. But the following article describes how you can alter it and how it works:

https://www.mailenable.com/kb/content/article.asp?ID=ME020216

The mailbox redirection though can be altered in PowerShell.
by Admin
Mon Sep 26, 2022 5:13 am
Forum: MailEnable Enterprise Edition
Topic: Re-directed mail does not hit all recipients
Replies: 1
Views: 203

Re: Re-directed mail does not hit all recipients

Hi, If you check the postoffice connector Debug log it will indicate all the recipients of the email. So if an email was sent to the group called test which had three members you would see: 09/26/22 15:01:45 [46E5C942D0144F6BAAF210AF6DD40EEE.MAI] Processing Message for Group ([SF:example.com/test]) ...
by Admin
Mon Sep 26, 2022 4:50 am
Forum: MailEnable Professional Edition
Topic: Majority of received emails are going to MailEnable's Junk Mail Folder and not being delivered to client
Replies: 1
Views: 58

Re: Majority of received emails are going to MailEnable's Junk Mail Folder and not being delivered to client

Hi, All the ways emails go to the junk folder are described in the article below. You'll just need to check which one is causing this by following the steps in the article. Usually though it is due to use a reverse DNS blacklist incorrectly. https://www.mailenable.com/kb/content/article.asp?ID=ME020...
by Admin
Mon Sep 26, 2022 4:48 am
Forum: MailEnable Standard Edition
Topic: External webmails do not display mailbox quota or disk usage
Replies: 5
Views: 754

Re: External webmails do not display mailbox quota or disk usage

Hi,

Sorry, Ian was incorrect with this option, as it is only available in the Professional and Enterprise versions, not the Standard. Sorry.
by Admin
Tue Sep 20, 2022 6:35 am
Forum: MailEnable Professional Edition
Topic: Activity monitor after update 10.41
Replies: 1
Views: 69

Re: Activity monitor after update 10.41

Hi,

Do you have .Net 4 or later installed on the server? If not, can you try the to update the one in your Mail Enable\bin directory by downloading/extracting the following file?

https://www.mailenable.com/tools/MEActivityMonitor.zip
by Admin
Tue Sep 20, 2022 6:06 am
Forum: MailEnable Enterprise Edition
Topic: Mailenable webmail remeins in "loading..." status after upgrade to 10.41
Replies: 1
Views: 86

Re: Mailenable webmail remeins in "loading..." status after upgrade to 10.41

Hi, It looks like the upgrade has not worked or there has been some issue updating the Windows registry keys with the correct version. Check to see that the registry branch below indicates 10.41: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Mail Enable\Mail Enable\Registration When you installed did you ...
by Admin
Tue Sep 13, 2022 12:55 am
Forum: General
Topic: Bulk fowarding
Replies: 1
Views: 191

Re: Bulk fowarding

Hi, Are all the messages in the Inbox that you want forwarded? If so, in the administration program open up the mailbox details and click the "Messages" tab. There is a button "Forward inbox..." that does this (https://www.mailenable.com/documentation/10.0/Standard/Mailbox_Messages.html). If you are...
by Admin
Tue Sep 13, 2022 12:35 am
Forum: MailEnable Enterprise Edition
Topic: Mailbox keeps receiving the same mail 1000's of times now
Replies: 13
Views: 838

Re: Mailbox keeps receiving the same mail 1000's of times now

Hi, Are they still the spam report emails? Is the SMTP service receiving all the messages? I can't tell from your posts as to whether you are receiving multiple copies via SMTP, or whether they are being duplicated after they have been received (by either a client or a looping migration). The "This ...
by Admin
Thu Jun 16, 2022 11:43 am
Forum: MailEnable Standard Edition
Topic: Default SSL Cert
Replies: 1
Views: 1075

Re: Default SSL Cert

You will always get this warning unless the SSL certificate on the server matches the URL that is used in the email client. So if you have used vxoc.org.uk in your email client then you would need to purchase a certificate (if you have not done so already), for that domain and install on the server....
by Admin
Wed Jun 15, 2022 6:15 am
Forum: MailEnable Enterprise Edition
Topic: Unable to show folders and contacts copied over
Replies: 3
Views: 1451

Re: Unable to show folders and contacts copied over

If you email sales@mailenable.com I'll get someone to help, either they can log into the server or they will need more details from your diagnostic report, etc.
by Admin
Tue Jun 14, 2022 5:30 am
Forum: MailEnable Connector for Microsoft Outlook
Topic: office 365 issue
Replies: 28
Views: 28967

Re: office 365 issue

We've uploaded a beta of the fix for this at:

https://www.mailenable.com/beta

Let us know of any problems, but it should resolve the shutdown issue.
by Admin
Tue Jun 14, 2022 4:40 am
Forum: MailEnable Enterprise Edition
Topic: Unable to show folders and contacts copied over
Replies: 3
Views: 1451

Re: Unable to show folders and contacts copied over

If you log into the mailbox do you see any email messages from the account, or do you see the default welcome message? This may indicate whether you have the emails copied into the correct location. If you see the default message then they are likely not in the correct place: Mail Enable\Postoffices...
by Admin
Mon Feb 07, 2022 3:53 am
Forum: Error Reports and Issues
Topic: webmail logs
Replies: 11
Views: 10550

Re: webmail logs

Hi, Yes, the updated beta on our page at https://www.mailenable.com/beta improves the webmail logging to include the IP address and the recipient. It was updated since it was not logging the filename for the emails sent, which made it hard to track messages sent from webmail (since we were altering ...
by Admin
Thu Feb 03, 2022 6:46 am
Forum: Error Reports and Issues
Topic: webmail logs
Replies: 11
Views: 10550

Re: webmail logs

Hi,

Sorry, the webmail logs don't contain this information, just that the user sent an email (those are the lines with MESSAGE-SEND).
by Admin
Tue Jan 25, 2022 1:36 am
Forum: MailEnable Enterprise Edition
Topic: Mobile Phone email text become weird characters
Replies: 3
Views: 4828

Re: Mobile Phone email text become weird characters

Sorry, no. There was a number of change in the 10.29 release, some of which included message parsing which could make it look like your screenshot. If I had the message itself I could verify it works in mobile webmail, but since there are no outstanding issues with that in the current release, likel...