Search found 8 matches

by rtillie
Thu Jun 27, 2019 12:07 pm
Forum: Third Party Applications
Topic: Purge Specific Accounts
Replies: 2
Views: 32055

Re: Purge Specific Accounts

We are running version 10.25 as of last night. So I would need to login into 51 accounts and use the purge function, am I understanding that correctly?
by rtillie
Tue Jun 18, 2019 3:36 pm
Forum: Third Party Applications
Topic: Purge Specific Accounts
Replies: 2
Views: 32055

Purge Specific Accounts

Has anyone created, or does anyone know of a way, to purge the inbox of specific accounts. I have some users (all the mailboxes start with the word "store") and I would like to delete all email in their inbox older then 30 days. The purge utility won't work because it does all email inboxes. I could...
by rtillie
Wed Jul 25, 2012 12:58 pm
Forum: MailEnable Enterprise Edition
Topic: Attachments received as winmail.dat
Replies: 6
Views: 12460

Re: Attachments received as winmail.dat

We are having the same problem. We are not using a third party client. The user is using the webmail client and attached are showing up as winmail.dat files. We are currently on Enterprise version 6.56
by rtillie
Tue Jul 24, 2012 1:41 pm
Forum: MailEnable Enterprise Edition
Topic: Mobile Clients
Replies: 6
Views: 8445

Re: Mobile Clients

If I log a support ticket and get you access to the servers, do you think you can help fix it?
by rtillie
Sun Jul 22, 2012 1:27 pm
Forum: MailEnable Enterprise Edition
Topic: Mobile Clients
Replies: 6
Views: 8445

Re: Mobile Clients

We don't have any problems with logging through the web page using the user AD password.
by rtillie
Wed Jul 11, 2012 2:52 pm
Forum: MailEnable Enterprise Edition
Topic: Mobile Clients
Replies: 6
Views: 8445

Re: Mobile Clients

Authentication type is set to "PLAIN". This occurs on iPhones and Androids using the default client and I have tried using a third party client like K-9 Mail. The windows log shows: Event Type: Failure Audit Event Source: Security Event Category: Account Logon Event ID: 680 Date: 7/11/2012 Time: 10:...
by rtillie
Wed Jun 20, 2012 1:51 pm
Forum: MailEnable Enterprise Edition
Topic: Mobile Clients
Replies: 6
Views: 8445

Mobile Clients

Our users are not able to use their AD login to connect to server and setup email. They must use their MailEnable password. This is causing their AD account to get locked out because we only allow three attempts. The only way to prevent this is to make the MailEnable fall back password the same as t...
by rtillie
Wed Oct 20, 2010 3:49 pm
Forum: MailEnable Enterprise Edition
Topic: Error when trying to add attachment
Replies: 0
Views: 2989

Error when trying to add attachment

Some, but not all, of our users are getting the following error when they try to add an attachment through the web client using Internet Explorer. They do not get it if they try to add an attachment using Firefox or Chrome. Setup: Enterprise Edition ver 4.26 Windows 2003 server AD integration for ma...