Search found 18 matches

by firefoxchris
Fri Mar 29, 2019 12:10 pm
Forum: MailEnable Enterprise Edition
Topic: Getting notification when using 3rd Part AntiVirus (Sophos)
Replies: 1
Views: 1667

Getting notification when using 3rd Part AntiVirus (Sophos)

Good afternoon, I have configured Sophos CLI AntiVirus within MailEnable Enterprise 10.22 (paid for) and it is working by removing the attachment but it seems to ignore my old filter that allowed me to be notified to an admin address when a message contained a virus. Is it possible to use 3rd Party ...
by firefoxchris
Fri Mar 29, 2019 10:40 am
Forum: MailEnable Enterprise Edition
Topic: mewebmail/meadmin login issues
Replies: 7
Views: 6666

Re: mewebmail/meadmin login issues

I had this problem and it was related to IME_ADMIN not having permission on the 'mail' and 'config' folders configured in MailEnable. Once added, everything logged in fine. You could also try running the 'Diagnose' option in MailEnable Management > Servers > localhost > System > Diagnose, this is ho...
by firefoxchris
Fri Mar 29, 2019 10:39 am
Forum: General
Topic: Unable to login into WebMail
Replies: 1
Views: 28662

Re: Unable to login into WebMail

I had this problem and it was related to IME_ADMIN not having permission on the 'mail' and 'config' folders configured in MailEnable. Once added, everything logged in fine. You could also try running the 'Diagnose' option in MailEnable Management > Servers > localhost > System > Diagnose, this is ho...
by firefoxchris
Tue Aug 08, 2017 8:19 am
Forum: MailEnable Enterprise Edition
Topic: Webmail goes down randomly (503 Service Unavailable)
Replies: 8
Views: 4819

Re: Webmail goes down randomly (503 Service Unavailable)

...anyone? :D

Is it fixed in the new version / preview?
by firefoxchris
Tue Jul 25, 2017 7:57 am
Forum: MailEnable Enterprise Edition
Topic: Webmail goes down randomly (503 Service Unavailable)
Replies: 8
Views: 4819

Re: Webmail goes down randomly (503 Service Unavailable)

Hi Ian, could you please help us with this?
by firefoxchris
Mon Jun 26, 2017 11:52 am
Forum: MailEnable Enterprise Edition
Topic: Webmail goes down randomly (503 Service Unavailable)
Replies: 8
Views: 4819

Re: Webmail goes down randomly (503 Service Unavailable)

Hi Ian, Any thoughts on the log posted in my original post?
by firefoxchris
Wed May 03, 2017 4:16 pm
Forum: MailEnable Enterprise Edition
Topic: Mailenable Enterprise: Webmail Not Available
Replies: 12
Views: 6050

Re: Mailenable Enterprise: Webmail Not Available

Hi John, I'm having a similar issue where Webmail will go down randomly with a 503 Service Unavailable error. We're not getting the unauthorised error you are but might be worth a read of the post I just put up, are you getting any event logs like us? Here is the link: http://forum.mailenable.com/vi...
by firefoxchris
Wed May 03, 2017 4:14 pm
Forum: MailEnable Enterprise Edition
Topic: Webmail goes down randomly (503 Service Unavailable)
Replies: 8
Views: 4819

Webmail goes down randomly (503 Service Unavailable)

We have started to have sporadic crashing of MailEnable (9.62 Enterprise) Webmail – it started a few months ago and we have since upgraded mailenable to check all the IIS web applications were configured correctly and it was all fine, then on Saturday it happened again – so it looks to be a triggere...
by firefoxchris
Fri Oct 31, 2014 11:49 am
Forum: MailEnable Enterprise Edition
Topic: Autodiscover setup for multi domain environments
Replies: 1
Views: 1701

Autodiscover setup for multi domain environments

Hello, I have recently setup a mailenable cluster using shared storage for config and mail. There are 2 servers in the cluster both are running ME enterprise v8.55. The problem I am having is with correct retrieval of autodiscovery settings for different customer domains. The first post office I cre...
by firefoxchris
Tue Oct 21, 2014 1:22 pm
Forum: MailEnable Enterprise Edition
Topic: IMAP Sync and Connection Problems after 8.55 upgrade
Replies: 14
Views: 6407

Re: IMAP Sync and Connection Problems after 8.55 upgrade

Hi Jumi,

Thanks for your info. Do your clients also use large mailboxes across multiple devices with IMAP?

Chris
by firefoxchris
Mon Oct 20, 2014 9:54 am
Forum: MailEnable Enterprise Edition
Topic: IMAP Sync and Connection Problems after 8.55 upgrade
Replies: 14
Views: 6407

Re: IMAP Sync and Connection Problems after 8.55 upgrade

Particularly when the mailbox is connected to using IMAP on multiple devices.
by firefoxchris
Mon Oct 20, 2014 9:14 am
Forum: MailEnable Enterprise Edition
Topic: IMAP Sync and Connection Problems after 8.55 upgrade
Replies: 14
Views: 6407

Re: IMAP Sync and Connection Problems after 8.55 upgrade

The customers having problems are 500MB and larger. It just doesnt seem able to cope?
by firefoxchris
Mon Oct 20, 2014 7:46 am
Forum: MailEnable Enterprise Edition
Topic: IMAP Sync and Connection Problems after 8.55 upgrade
Replies: 14
Views: 6407

Re: IMAP Sync and Connection Problems after 8.55 upgrade

The clients are not happy no. I think webmail works for them but quite slowly. These people have a lot of email and the performance just seems slow. Maybe it's not the upgrade, maybe the issue has been there for a long time but it is just showing now that some users have thousands of mail. Are there...
by firefoxchris
Fri Oct 17, 2014 10:18 am
Forum: MailEnable Enterprise Edition
Topic: IMAP Sync and Connection Problems after 8.55 upgrade
Replies: 14
Views: 6407

Re: IMAP Sync and Connection Problems after 8.55 upgrade

We're experiencing the problems across multiple devices and software, not just Outlook.
by firefoxchris
Wed Oct 15, 2014 7:35 am
Forum: MailEnable Enterprise Edition
Topic: IMAP Sync and Connection Problems after 8.55 upgrade
Replies: 14
Views: 6407

Re: IMAP Sync and Connection Problems after 8.55 upgrade

Thanks for your reply. Our clients are using a mixture of email clients including Outlook 2013, Windows Live Mail, Apple mail and iOS Mail. I had a look over the thread you posted but we are not using the MAPI connector, this appears to be purly an IMAP issue. The heavy users with lots of mail tend ...