Search found 10 matches

by DRitchie
Wed Feb 21, 2018 4:34 am
Forum: MailEnable Connector for Microsoft Outlook
Topic: Updating inbox
Replies: 0
Views: 48

Updating inbox

Since upgrading to ME Connector v2.73, Outlook now periodically opens a window displaying "Updating Inbox" which displays for 2-3 seconds then disappears. This window takes the focus off other applications. For example, if a user is doing data entry into an ERP application, the "Updat...
by DRitchie
Mon Jan 15, 2018 7:27 am
Forum: MailEnable Enterprise Edition
Topic: MERADMS high CPU usage after upgrade to v10.11
Replies: 2
Views: 105

Re: MERADMS high CPU usage after upgrade to v10.11

CPU returned to normal after a while when the Log Archive Agent was re-enabled. Turns out it was archiving a heap of log files, creating arc*.cab archives and deleting the source log files.
by DRitchie
Mon Jan 15, 2018 6:54 am
Forum: MailEnable Enterprise Edition
Topic: MERADMS high CPU usage after upgrade to v10.11
Replies: 2
Views: 105

Re: MERADMS high CPU usage after upgrade to v10.11

I have been able to determine that its the Log Archive Agent that is causing the high CPU usage. When I disable this component of the Management Service, the CPU returns to normal.
by DRitchie
Mon Jan 15, 2018 5:55 am
Forum: MailEnable Enterprise Edition
Topic: MERADMS high CPU usage after upgrade to v10.11
Replies: 2
Views: 105

MERADMS high CPU usage after upgrade to v10.11

I have just upgraded from Enterprise 9.75 to 10.11 and MERADMS is showing constant high CPU usage. I have never noticed this ME process in the past. If I restart the service the CPU jumps straight back up. The log file shows: [01/15/18 16:46:53]****************** LOG FILE STARTED *******************...
by DRitchie
Fri Feb 24, 2017 1:46 am
Forum: MailEnable Connector for Microsoft Outlook
Topic: [SOLVED] Duplicate messages after upgrade to 2.70
Replies: 3
Views: 1021

[SOLVED] Duplicate messages after upgrade to 2.70

Further to my previous topic, after the upgrade to 2.70 if I move a message from my Inbox to another folder within my account, the message gets duplicated in the destination folder.
by DRitchie
Fri Feb 24, 2017 12:17 am
Forum: MailEnable Connector for Microsoft Outlook
Topic: Duplicate Deleted Items after upgrade to 2.70
Replies: 0
Views: 904

Duplicate Deleted Items after upgrade to 2.70

Since the upgrade to 2.70 I have two copies of every deleted message in my Deleted Items folder. Prior to 2.70 there is only one of each message.
by DRitchie
Sun Jan 24, 2016 8:56 pm
Forum: MailEnable Enterprise Edition
Topic: Mepurge feature request
Replies: 0
Views: 1147

Mepurge feature request

I'd like to be able to clear out the Trash folders using MEPURGE. Could you please add this option to your next release.
by DRitchie
Thu Jan 07, 2016 4:39 am
Forum: MailEnable Enterprise Edition
Topic: Mailbox cleanup agent - message date query
Replies: 0
Views: 3572

Mailbox cleanup agent - message date query

I have a query regarding the message date that the mailbox cleanup agent uses when selecting messages to delete. Does the agent look inside the message file to get the date the message was received (or sent in the case of sent messages) or does it use the windows MAI file date stamp? In my case for ...
by DRitchie
Wed Feb 12, 2014 5:17 am
Forum: MailEnable Enterprise Edition
Topic: Troubleshooting UID errors
Replies: 1
Views: 545

Troubleshooting UID errors

I'd like some advice/guidance on how to troubleshoot UID error messages reported by Outlook. There are two types of messages. The first is "The UID of a message changed unexpectedly..." which is often followed immediately by the second message "Your server reported a UID that does not...
by DRitchie
Wed Feb 12, 2014 5:12 am
Forum: MailEnable Enterprise Edition
Topic: Understanding real time activity monitor
Replies: 1
Views: 668

Understanding real time activity monitor

I am trying to understand the real time activity monitor with respect to IMAP connections, and am using this to diagnose why at times there is high CPU usage by the MEIMAPS.EXE process. I'd like to know the relationship (if there is any) between the number of IMAP connections and count of mailbox au...