Search found 52 matches

by it.support
Tue Apr 21, 2015 9:09 am
Forum: MailEnable Enterprise Edition
Topic: Setup ME 8.53 without WAN network
Replies: 4
Views: 5262

Re: Setup ME 8.53 without WAN network

Hi Brett, all right.so just using one local IP for the server, you still can access webmail from external network by using NAT? I can use NAT from the firewall by using one-to-one NAT as well. Just would like to verify if this method work. because currently the webmail setup isn't protected by firew...
by it.support
Mon Apr 20, 2015 8:10 am
Forum: MailEnable Enterprise Edition
Topic: Setup ME 8.53 without WAN network
Replies: 4
Views: 5262

Re: Setup ME 8.53 without WAN network

Anyone out there to help please!!
by it.support
Thu Apr 16, 2015 3:52 am
Forum: MailEnable Enterprise Edition
Topic: Setup ME 8.53 without WAN network
Replies: 4
Views: 5262

Setup ME 8.53 without WAN network

Hi There, If I would like to setup my ME Enterprise 8.53 without using WAN network. is this possible? what things I shall take note? The reason behind this is to shift the mail server behind a firewall. I can do a NAT to the LAN IP address of the mail server. Currently, the mail server have WAN IP i...
by it.support
Tue Dec 09, 2014 8:22 am
Forum: MailEnable Enterprise Edition
Topic: Schedule Email Forwarding
Replies: 1
Views: 2573

Schedule Email Forwarding

Does MailEnable have the option to forward email after certain hours? for instance: During office hours 9am to 6pm, no email forwarding. but after 6pm, let's say start from 6:01pm, the email forward kick in and forward the mail to specified recipient. Could we do this?? currently, I notice that ME c...
by it.support
Thu Nov 27, 2014 9:54 am
Forum: MailEnable Standard Edition
Topic: Broadcast Massive Mails Issue
Replies: 8
Views: 7373

Re: Broadcast Massive Mails Issue

Dear Ian, I have upgraded to version 8.54 however problem still persist. Please assist to check. Trace: Tracing message with Message ID [9CEE22250D474B0A8373A5E69DD985F3.MAI] from the SMTP Inbound Queue Status: Message ID [9CEE22250D474B0A8373A5E69DD985F3.MAI] was routed by the MTA from the SMTP Inb...
by it.support
Mon Nov 03, 2014 2:22 am
Forum: MailEnable Enterprise Edition
Topic: MailEnable WebMail Responsiveness Error
Replies: 24
Views: 29135

Re: MailEnable WebMail Responsiveness Error

Dear Ian,

I have configured correctly as instructed by you. However, after 2 weeks, today I receive email telling me the same error.
Mailenable webmail responsiveness error.

What is the impact of this?

Best regards,
Jumi
by it.support
Tue Oct 28, 2014 5:07 am
Forum: MailEnable Enterprise Edition
Topic: Forgotten Password Recovery still supported Ver 8.52?
Replies: 4
Views: 4716

Re: Forgotten Password Recovery still supported Ver 8.52?

Version 8.53 has forgotten password recovery ?
by it.support
Thu Oct 23, 2014 3:01 am
Forum: MailEnable Enterprise Edition
Topic: IMAP Sync and Connection Problems after 8.55 upgrade
Replies: 14
Views: 15386

Re: IMAP Sync and Connection Problems after 8.55 upgrade

Hi Chris, Do your clients also use large mailboxes across multiple devices with IMAP? we use one IMAP email on multiple computers. So the synchronization is always almost real time, therefore when the email size is large you will occasionally receive a report from user saying that email missing, new...
by it.support
Tue Oct 21, 2014 3:47 am
Forum: MailEnable Enterprise Edition
Topic: MailEnable WebMail Responsiveness Error
Replies: 24
Views: 29135

Re: MailEnable WebMail Responsiveness Error

Where can i configure this alert tool?
by it.support
Tue Oct 21, 2014 3:12 am
Forum: MailEnable Enterprise Edition
Topic: IMAP Sync and Connection Problems after 8.55 upgrade
Replies: 14
Views: 15386

Re: IMAP Sync and Connection Problems after 8.55 upgrade

Hi Chris,

500MB is considered small and IMAP sync shouldn't be an issue. We have problems when the mail size is above 5GB.
Presently, few of our mailboxes that using IMAP the mail size is 3Gb - 7Gb range..

However, we didnt use ActiveSync. So that's might be the difference?

regards,
Jumi
by it.support
Tue Oct 21, 2014 3:10 am
Forum: MailEnable Enterprise Edition
Topic: MailEnable WebMail Responsiveness Error
Replies: 24
Views: 29135

Re: MailEnable WebMail Responsiveness Error

Any solutions for this issue?

lately I also been receiving this kind of email alert few times.

Please help!
by it.support
Tue Oct 21, 2014 3:04 am
Forum: MailEnable Professional Edition
Topic: Outbound Whitelist
Replies: 8
Views: 8473

Re: Outbound Whitelist

Hi Ian, When you said: if the remote servers recipient replies it will be accepted and bypass any SMTP security checks does this mean it is becoming inbound whitelist?because you stated that when recipient replies then it will bypass and SMTP check. What I want is for the outbound. I don't care if t...
by it.support
Mon Oct 20, 2014 8:10 am
Forum: MailEnable Enterprise Edition
Topic: IMAP Sync and Connection Problems after 8.55 upgrade
Replies: 14
Views: 15386

Re: IMAP Sync and Connection Problems after 8.55 upgrade

May be you mean the MailEnable webmail slow is pointing that webmail refresh problem when mailbox size above 5GB ? How big your client mailboxes ?
by it.support
Mon Oct 20, 2014 1:45 am
Forum: MailEnable Enterprise Edition
Topic: IMAP Sync and Connection Problems after 8.55 upgrade
Replies: 14
Views: 15386

Re: IMAP Sync and Connection Problems after 8.55 upgrade

So your clients can accept current situation ? Have your client try the MailEnable webmail ?
by it.support
Thu Oct 16, 2014 8:40 am
Forum: MailEnable Enterprise Edition
Topic: IMAP Sync and Connection Problems after 8.55 upgrade
Replies: 14
Views: 15386

Re: IMAP Sync and Connection Problems after 8.55 upgrade

Our clients also not using the MAPI connector, installing this connector only for premium edition. Have you try downgrade outlook to 2010 and monitor a while for the performance ?