Search found 7 matches

by grahamdms
Fri Nov 09, 2018 2:22 pm
Forum: MailEnable Enterprise Edition
Topic: Webmail Cursor jumps when creating new email message
Replies: 2
Views: 610

Re: Webmail Cursor jumps when creating new email message

thankyou. i will do so and let you know my results.

cheers!

G
by grahamdms
Tue Nov 06, 2018 6:00 pm
Forum: MailEnable Enterprise Edition
Topic: Webmail Cursor jumps when creating new email message
Replies: 2
Views: 610

Webmail Cursor jumps when creating new email message

hi im running enterprise premium version 10.11 I have received multiple user complaints about the mouse cursor jumping 1 to 2 times back to the beginning of the new email message, when creating a new email message in webmail. This only happens via webmail. I also tried mozilla firefox and google chr...
by grahamdms
Wed Sep 20, 2017 5:08 pm
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Ghost Folders - email bloating - messages doubling
Replies: 1
Views: 1816

Ghost Folders - email bloating - messages doubling

Hello , thought i'de share this. So for about 2 months now we have been dealing with Active sync mail account email folders doubling , and tripling email messages stored in folders under the inbox. I have had a ticket open with mail enable now for 1 month. They have tried multiple fixes and even wen...
by grahamdms
Wed Sep 20, 2017 4:21 pm
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Outlook Crashing very popular
Replies: 9
Views: 4787

Re: Outlook Crashing very popular

one more thing we have found is after repairing office sometimes go to control panel, mail, and deleting the email profile and recreating it also will solve the crashing problem.

just thought ide add that.
by grahamdms
Wed Sep 20, 2017 4:20 pm
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Outlook Crashing very popular
Replies: 9
Views: 4787

Re: Outlook Crashing very popular

Its a problem with the mapi connector. Outlook keeps disabling the addon. We have come up with our own registry entries to prevent this from happening. It happens with all versions of outlook 2010,2013,2016 . We have created a do not disable addon registry key in outlook . sometimes as well you have...
by grahamdms
Thu May 04, 2017 3:47 pm
Forum: MailEnable Connector for Microsoft Outlook
Topic: Outlook 2013,2016 Keeps unloading and disabling mail enable mapi add in.
Replies: 6
Views: 4447

Outlook 2013,2016 Keeps unloading and disabling mail enable mapi add in.

Hey! I will start by saying that we are IT people. We provide support for over 2000 people. We run our own in house mail server with exchange active sync . Recently for whatever reason outlook seems to have an issue with mail enable add in or mapi connector. You will configure the eas account. Then ...
by grahamdms
Tue Jul 15, 2014 2:19 am
Forum: MailEnable Connector for Microsoft Outlook
Topic: Outlook 2010/2013 Slow Refresh Any Suggestions?
Replies: 1
Views: 1961

Outlook 2010/2013 Slow Refresh Any Suggestions?

Hello, We currently just upgraded our mail server. We upgraded to Server 2012 R2 with Mysql. We have noticed that emails on devices like phones,blackberries and androids send mail and work fine very fast. Now users that have downloaded the Mapi connector and configured to our mail serverwith outlook...