Search found 9 matches

by grahamdms
Fri Apr 26, 2019 3:30 pm
Forum: MailEnable Connector for Microsoft Outlook
Topic: Outlook 2013,2016 Keeps unloading and disabling mail enable mapi add in.
Replies: 10
Views: 7848

Re: Outlook 2013,2016 Keeps unloading and disabling mail enable mapi add in.

Hey guys, so we figured something interesting out. The open protocols connector for outlook path is being changed by outlook 2019. We created a global registry file after the addons was missing and ran it and bingo! now its back again! The file we created simply registers the path for outlook to see...
by grahamdms
Fri Apr 26, 2019 3:11 pm
Forum: MailEnable Connector for Microsoft Outlook
Topic: Outlook 2013,2016 Keeps unloading and disabling mail enable mapi add in.
Replies: 10
Views: 7848

Re: Outlook 2013,2016 Keeps unloading and disabling mail enable mapi add in.

Anyone find a resolution? I now have a windows 10 machine with office 2019 doing the exact same thing. One minute the addon is there installed and working fine, then she logs off and back on again and the add on isnt even listed . Its as if outlook uninstalled it completely! One day its there. The n...
by grahamdms
Fri Nov 09, 2018 2:22 pm
Forum: MailEnable Enterprise Edition
Topic: Webmail Cursor jumps when creating new email message
Replies: 2
Views: 1651

Re: Webmail Cursor jumps when creating new email message

thankyou. i will do so and let you know my results.

cheers!

G
by grahamdms
Tue Nov 06, 2018 6:00 pm
Forum: MailEnable Enterprise Edition
Topic: Webmail Cursor jumps when creating new email message
Replies: 2
Views: 1651

Webmail Cursor jumps when creating new email message

hi im running enterprise premium version 10.11 I have received multiple user complaints about the mouse cursor jumping 1 to 2 times back to the beginning of the new email message, when creating a new email message in webmail. This only happens via webmail. I also tried mozilla firefox and google chr...
by grahamdms
Wed Sep 20, 2017 5:08 pm
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Ghost Folders - email bloating - messages doubling
Replies: 1
Views: 2734

Ghost Folders - email bloating - messages doubling

Hello , thought i'de share this. So for about 2 months now we have been dealing with Active sync mail account email folders doubling , and tripling email messages stored in folders under the inbox. I have had a ticket open with mail enable now for 1 month. They have tried multiple fixes and even wen...
by grahamdms
Wed Sep 20, 2017 4:21 pm
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Outlook Crashing very popular
Replies: 9
Views: 6766

Re: Outlook Crashing very popular

one more thing we have found is after repairing office sometimes go to control panel, mail, and deleting the email profile and recreating it also will solve the crashing problem.

just thought ide add that.
by grahamdms
Wed Sep 20, 2017 4:20 pm
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Outlook Crashing very popular
Replies: 9
Views: 6766

Re: Outlook Crashing very popular

Its a problem with the mapi connector. Outlook keeps disabling the addon. We have come up with our own registry entries to prevent this from happening. It happens with all versions of outlook 2010,2013,2016 . We have created a do not disable addon registry key in outlook . sometimes as well you have...
by grahamdms
Thu May 04, 2017 3:47 pm
Forum: MailEnable Connector for Microsoft Outlook
Topic: Outlook 2013,2016 Keeps unloading and disabling mail enable mapi add in.
Replies: 10
Views: 7848

Outlook 2013,2016 Keeps unloading and disabling mail enable mapi add in.

Hey! I will start by saying that we are IT people. We provide support for over 2000 people. We run our own in house mail server with exchange active sync . Recently for whatever reason outlook seems to have an issue with mail enable add in or mapi connector. You will configure the eas account. Then ...
by grahamdms
Tue Jul 15, 2014 2:19 am
Forum: MailEnable Connector for Microsoft Outlook
Topic: Outlook 2010/2013 Slow Refresh Any Suggestions?
Replies: 1
Views: 2549

Outlook 2010/2013 Slow Refresh Any Suggestions?

Hello, We currently just upgraded our mail server. We upgraded to Server 2012 R2 with Mysql. We have noticed that emails on devices like phones,blackberries and androids send mail and work fine very fast. Now users that have downloaded the Mapi connector and configured to our mail serverwith outlook...