Search found 16 matches

by grahamdms
Tue Sep 07, 2021 5:39 pm
Forum: MailEnable Connector for Microsoft Outlook
Topic: Converting Mail Enable .MAI Raw files or Folders to Outlook .PST files
Replies: 2
Views: 1683

Converting Mail Enable .MAI Raw files or Folders to Outlook .PST files

Hi there, So we came across a situation where we had a client with over 75gbs of email data in Our Mail server configured as activesync. :oops: Webmail stopped loading, due to the size of the email account im assuming. :evil: We were trying to use outlook to migrate the data out into a .pst BUT outl...
by grahamdms
Tue Mar 09, 2021 7:38 pm
Forum: MailEnable Connector for Microsoft Outlook
Topic: Mark all as read not working when right click on inbox
Replies: 5
Views: 19816

Re: Mark all as read not working when right click on inbox

Hi i find if you log into webmail and right click the inbox you can delete or mark all as read.

but only through webmail. outlook just freezes and hangs if you try it through there. Hope this helps someone.

thanks

Graham
by grahamdms
Tue Mar 09, 2021 7:19 pm
Forum: MailEnable Connector for Microsoft Outlook
Topic: Unable to install mapi 2.75 on server 2016
Replies: 3
Views: 14362

Re: Unable to install mapi 2.75 on server 2016

Just a update. So after submitting a ticket and getting some help mailenable actually sent me a revised setup of mapi 2.75 without the part of the install in it where it calculates the needed hard disk space. It worked like a charm. Just for those of you that have had this same issue. Really wish th...
by grahamdms
Tue Mar 09, 2021 7:17 pm
Forum: MailEnable Connector for Microsoft Outlook
Topic: Updating inbox
Replies: 3
Views: 21179

Re: Updating inbox

Hey, We are also having the same issue. its really annoying as it hangs the entire computer while it does it. Is there anyway to turn this off? Or hide it so it only does it in the background.? We also have that option ticked off in the server tab to hide download progress. Never used to do this wit...
by grahamdms
Sun Oct 18, 2020 1:59 am
Forum: MailEnable Connector for Microsoft Outlook
Topic: Unable to install mapi 2.75 on server 2016
Replies: 3
Views: 14362

Unable to install mapi 2.75 on server 2016

Hi not sure why but the mapi connector will not install. It gives an error about the c:/ not being big enough or something. My guess is because it's larger than 2tb and mailenables mapi connector is 32bit. I've tried everything I'm capable of to make it work and we just keep getting the same error. ...
by grahamdms
Fri Apr 26, 2019 3:30 pm
Forum: MailEnable Connector for Microsoft Outlook
Topic: Outlook 2013,2016 Keeps unloading and disabling mail enable mapi add in.
Replies: 10
Views: 43629

Re: Outlook 2013,2016 Keeps unloading and disabling mail enable mapi add in.

Hey guys, so we figured something interesting out. The open protocols connector for outlook path is being changed by outlook 2019. We created a global registry file after the addons was missing and ran it and bingo! now its back again! The file we created simply registers the path for outlook to see...
by grahamdms
Fri Apr 26, 2019 3:11 pm
Forum: MailEnable Connector for Microsoft Outlook
Topic: Outlook 2013,2016 Keeps unloading and disabling mail enable mapi add in.
Replies: 10
Views: 43629

Re: Outlook 2013,2016 Keeps unloading and disabling mail enable mapi add in.

Anyone find a resolution? I now have a windows 10 machine with office 2019 doing the exact same thing. One minute the addon is there installed and working fine, then she logs off and back on again and the add on isnt even listed . Its as if outlook uninstalled it completely! One day its there. The n...
by grahamdms
Fri Nov 09, 2018 2:22 pm
Forum: MailEnable Enterprise Edition
Topic: Webmail Cursor jumps when creating new email message
Replies: 2
Views: 7224

Re: Webmail Cursor jumps when creating new email message

thankyou. i will do so and let you know my results.

cheers!

G
by grahamdms
Tue Nov 06, 2018 6:00 pm
Forum: MailEnable Enterprise Edition
Topic: Webmail Cursor jumps when creating new email message
Replies: 2
Views: 7224

Webmail Cursor jumps when creating new email message

hi im running enterprise premium version 10.11 I have received multiple user complaints about the mouse cursor jumping 1 to 2 times back to the beginning of the new email message, when creating a new email message in webmail. This only happens via webmail. I also tried mozilla firefox and google chr...
by grahamdms
Wed Sep 20, 2017 5:08 pm
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Ghost Folders - email bloating - messages doubling
Replies: 1
Views: 19267

Ghost Folders - email bloating - messages doubling

Hello , thought i'de share this. So for about 2 months now we have been dealing with Active sync mail account email folders doubling , and tripling email messages stored in folders under the inbox. I have had a ticket open with mail enable now for 1 month. They have tried multiple fixes and even wen...
by grahamdms
Wed Sep 20, 2017 4:21 pm
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Outlook Crashing very popular
Replies: 9
Views: 35750

Re: Outlook Crashing very popular

one more thing we have found is after repairing office sometimes go to control panel, mail, and deleting the email profile and recreating it also will solve the crashing problem.

just thought ide add that.
by grahamdms
Wed Sep 20, 2017 4:20 pm
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Outlook Crashing very popular
Replies: 9
Views: 35750

Re: Outlook Crashing very popular

Its a problem with the mapi connector. Outlook keeps disabling the addon. We have come up with our own registry entries to prevent this from happening. It happens with all versions of outlook 2010,2013,2016 . We have created a do not disable addon registry key in outlook . sometimes as well you have...
by grahamdms
Thu May 04, 2017 3:47 pm
Forum: MailEnable Connector for Microsoft Outlook
Topic: Outlook 2013,2016 Keeps unloading and disabling mail enable mapi add in.
Replies: 10
Views: 43629

Outlook 2013,2016 Keeps unloading and disabling mail enable mapi add in.

Hey! I will start by saying that we are IT people. We provide support for over 2000 people. We run our own in house mail server with exchange active sync . Recently for whatever reason outlook seems to have an issue with mail enable add in or mapi connector. You will configure the eas account. Then ...