Search found 15 matches

by BCPlus
Wed Jul 10, 2019 12:24 pm
Forum: MailEnable Professional Edition
Topic: 1024 Update - Diagnostics won't run
Replies: 3
Views: 9498

Re: 1024 Update - Diagnostics won't run

Ian,

Nope - won't run via command prompt - mediag - just sits there.

I am still on 10.24 - I understand that 10.25 is now available - should I upgrade and try again? Would that be valuable to you?
by BCPlus
Tue Jun 04, 2019 1:13 am
Forum: MailEnable Professional Edition
Topic: 1024 Update - Diagnostics won't run
Replies: 3
Views: 9498

1024 Update - Diagnostics won't run

Open to ideas - maybe a bug?

Updated to 1024 - had to uninstall that kb (chat service wouldn't stop) - updated successfully.

Now diagnostics just sit there and won't run. It does appear that Mailenable is running correctly, but the diagnostics hanging makes me nervous
by BCPlus
Thu Jul 19, 2018 11:42 pm
Forum: MailEnable Professional Edition
Topic: Hackers using IMAP
Replies: 3
Views: 6418

Re: Hackers using IMAP

Ian,

I'm still on version 9.53

In the IMAP logs, I see many failed login attempts. Occasionally I see authentication, like this morning when I saw one user's account get hacked - German IP - all messages downloaded.

So this version doesn't allow me to disable IMAP? I need to upgrade?
by BCPlus
Thu Jul 19, 2018 4:02 pm
Forum: MailEnable Professional Edition
Topic: Hackers using IMAP
Replies: 3
Views: 6418

Hackers using IMAP

We've seen an increase in hackers using IMAP interface to hack POP accounts. IMAP or POP is automatically turned on in Mailenable, so I find no way to limit account login to just POP/SMTP protocol. Is there a way to disable IMAP on a per-account basis? Otherwise, I'm having issues figuring out how t...
by BCPlus
Fri Nov 03, 2017 1:18 pm
Forum: MailEnable Professional Edition
Topic: Email Account keeps locking - no entry in smtp logs???
Replies: 2
Views: 5377

Email Account keeps locking - no entry in smtp logs???

This one has me stumped. MY email account keeps locking - has been going on for 3 days, random times - maybe 12 times per work day. THERE IS NO ENTRY IN THE SMTP ACTIVITY LOG. How can this be? I'm using Professional 9.53 - I'm totally familiar with using the log file to locate the hacker IP and bloc...
by BCPlus
Mon Aug 24, 2015 5:20 pm
Forum: MailEnable Professional Edition
Topic: New Server - avoid Gotchas?
Replies: 1
Views: 2991

New Server - avoid Gotchas?

I will be moving Mailenable Professional to a new server this coming Friday. I'm concerned about doing things in the correct order to avoid unforseen problems. Old Server = 32 bit, SSL certificate installed New Server = 64 bit - must transfer SSL certificate I've got Mailenable running on the new se...
by BCPlus
Tue Feb 03, 2015 8:48 pm
Forum: MailEnable Professional Edition
Topic: 8.52 MEMIS.exe High CPU
Replies: 20
Views: 18522

Re: 8.52 MEMIS.exe High CPU

I haven't experienced the issue since upgrading - I'm on 8.58 and it's running perfectly. Support DID find a corrupted email that seems to have been the culprit for the MEMIS high cpu usage. That and upgrading solved my problem. I'm on 4 core cpu as well with no issues. I'd try upgrading to the late...
by BCPlus
Wed Oct 01, 2014 10:34 pm
Forum: MailEnable Professional Edition
Topic: 8.52 MEMIS.exe High CPU
Replies: 20
Views: 18522

Re: 8.52 MEMIS.exe High CPU

Hey MIke, Nope - not resolved yet. My machine hums along fine and then, all of a sudden, MEMIS goes crazy. In my case, it takes a week or two. Support hasn't found the issue in the last incident logs - in the previous incident support found MEMIS hung on one particular email. I'm waiting for it to h...
by BCPlus
Fri Sep 05, 2014 3:01 am
Forum: MailEnable Professional Edition
Topic: 8.52 MEMIS.exe High CPU
Replies: 20
Views: 18522

Re: 8.52 MEMIS.exe High CPU

Ian,

I opened a ticket, #30646, I didn't see a place to attach files - but when I got the automated email I attached the log files and gave the same explanation as above.

Hopefully they will see something.

Thanks.
Dave
by BCPlus
Thu Sep 04, 2014 2:48 pm
Forum: MailEnable Professional Edition
Topic: 8.52 MEMIS.exe High CPU
Replies: 20
Views: 18522

Re: 8.52 MEMIS.exe High CPU

Ian, I've got the logs for you here. High CPU started 11PM 9/3 and ran continuously through the night until I became aware of the issue this morning 9/4 and killed the service at 7AM. No time or opportunity to run Process Monitor, as I needed to unlock the server asap. I did notice an upgrade to 8.5...
by BCPlus
Mon Sep 01, 2014 3:28 am
Forum: MailEnable Professional Edition
Topic: 8.52 MEMIS.exe High CPU
Replies: 20
Views: 18522

Re: 8.52 MEMIS.exe High CPU

Thanks Ian - Debug set now - oh, I like the new interface lots better. Now to wait for next time it acts up. Dave
by BCPlus
Mon Sep 01, 2014 2:27 am
Forum: MailEnable Professional Edition
Topic: 8.52 MEMIS.exe High CPU
Replies: 20
Views: 18522

Re: 8.52 MEMIS.exe High CPU

Ian,

I would - but there is NO 'Indexing' setting under Servers - Localhost. Should there be?

Dave
by BCPlus
Wed Aug 27, 2014 4:18 pm
Forum: MailEnable Professional Edition
Topic: 8.52 MEMIS.exe High CPU
Replies: 20
Views: 18522

Re: 8.52 MEMIS.exe High CPU

I'm back - my high CPU usage came back after a week - ran fine in the interim, then started pegging the CPU again. Restart of the server DID bring it back to running correctly.

Seems to be a bug in the routine?

Dave T
BCPlus
by BCPlus
Fri Aug 22, 2014 2:05 pm
Forum: MailEnable Professional Edition
Topic: 8.52 MEMIS.exe High CPU
Replies: 20
Views: 18522

Re: 8.52 MEMIS.exe High CPU

Ian - the issue was solved after a reboot of the server - thanks.
by BCPlus
Fri Aug 15, 2014 7:49 pm
Forum: MailEnable Professional Edition
Topic: 8.52 MEMIS.exe High CPU
Replies: 20
Views: 18522

8.52 MEMIS.exe High CPU

Mailenable Profressional - just upgraded to 8.52 to see if situation fixed - I'm experiencing 70-100% CPU usage and 40-90mb memory usage from MEMIS.exe. Nothing has changed in Mailenable configuration, with the exception of an increasing IP block list in the SMTP connector - is this the cause? No, I...