I have a customer who has shown me that when he looks for a search term in his outlook it shows up (many occurances) but in webmail nothing. Email that's less than 30 days old even. How can I correct this problem for him?

I am aware of the cleanup agent. But it appears that it will delete both read AND unread mail older than X days. I don't want to delete the read mail. Only the unread mail. Or am I reading it wrong?

I find that my customers are not deleting their junk mail. Just letting it sit there. The vast amount of them are unread. How do I delete all unread email in someone's inbox that is older than, say, 90 days?

Thanks!

Hi, Perhaps try and convert the .VCF file to .CSV using the steps in this link: https://hostpapasupport.com/convert-vcf-files-csv-email-contacts/ Doesn't work in Windows 10 and why would I have to convert from one of the most widely accepted formats out there? I can't believe MailEnable can't handl...

I know this has to be here somewhere. I exported my phone contact list as a .vcf file (only choice) and am trying to find the import option in webmail. I see card dav import and csv import but what about native .vcf? I can't find it anywhere. Outlook 2016 doesn't seem to work either. Can anyone poin...

Hi Ian, can you post or send me a screen shot of where the buttons should appear?

I want to import google contacts either through outlook or webmail. Outlook is bugged. It won't open the .csv file for some reason. I thought I'd try webmail but there is no IMPORT button on the contact page.

Can anyone help?

Has anyone figured this out? No "import" button on webmail contacts for me either.

I am getting reports of a couple users getting duplicate emails on their mobile device (activesync). Any idea why this would be happening?

What would cause this? If I log into webmail I see a lot of emails that are simply not in my inbox in outlook. If I send myself a new email, it appears in outlook but some of the prior ones are missing. How do I fix this?

I just realized that the Activesync Management tool will not run either.

In the interest of speed, I will post here (I did a support ticket). It appears there is a problem with the license server for active sync? My license is good till end of january. I check diagnostics and it says this: Exchange ActiveSync (EAS) License Validity Invalid. License for MailEnable ActiveS...

Unfortunately changing the the "denied access except" effects the whole server. Many postoffices don't have a spam-catch server so they have to be able to get mail from everywhere.

I actually had these configured already. It doesn't tell me anything bout excessive useage.

Will I get the alerts even if I'm logged out of the server?