Search found 310 matches

by jglazer
Tue Jun 14, 2022 11:02 am
Forum: MailEnable Connector for Microsoft Outlook
Topic: office 365 issue
Replies: 28
Views: 28992

Re: office 365 issue

Thank you, I'll give it a shot.
by jglazer
Mon Jun 13, 2022 1:39 pm
Forum: MailEnable Connector for Microsoft Outlook
Topic: office 365 issue
Replies: 28
Views: 28992

Re: office 365 issue

Happy Monday. Was informed I lost another customer due to this issue. A law firm that got tired of rebooting every time they tried to quit Excel.
by jglazer
Mon May 09, 2022 12:35 am
Forum: MailEnable Connector for Microsoft Outlook
Topic: office 365 issue
Replies: 28
Views: 28992

Re: office 365 issue

HI, We are aware of an issue with the fastshutdown. This is being worked on our side but in the interim until there is a fix please disable the fastshutdown option Outlook. Please see the following Microsoft guide and use "Option 3". https://docs.microsoft.com/en-us/office/client-developer/outlook/...
by jglazer
Sat May 07, 2022 10:08 pm
Forum: MailEnable Connector for Microsoft Outlook
Topic: office 365 issue
Replies: 28
Views: 28992

Re: office 365 issue

I have now lost a 3rd customer due to this. As you know Excel is a pretty important program to a lot of businesses and every time this come up (which is very often) I get the feeling my customers think this is a really crappy program. I cannot continue to lose customers because of this. 2 of them we...
by jglazer
Mon Apr 04, 2022 12:53 pm
Forum: MailEnable Connector for Microsoft Outlook
Topic: office 365 issue
Replies: 28
Views: 28992

Re: office 365 issue

Hi Ian. My customer is also not going to make the registry changes. They are very nervous about it so that is not a solution for us either.
by jglazer
Wed Mar 02, 2022 2:57 pm
Forum: MailEnable Connector for Microsoft Outlook
Topic: office 365 issue
Replies: 28
Views: 28992

Re: office 365 issue

Hi Ian, I have been very busy with surgery in feb so I am only now getting back to this. I did lose the one customer to Rackspace as I feared. I still have the issue as do a couple other customers. I will try to enable logging if I can work out how. If you can provide instruction for this here it ma...
by jglazer
Mon Feb 21, 2022 3:05 pm
Forum: MailEnable Enterprise Edition
Topic: Functional Search Solution
Replies: 1
Views: 3557

Functional Search Solution

Is there an add-on or something that will allow me to search my past email messages? Right now, I am searching for the word "slate" in one of my old mail folders. I can see it in webmail with the subject "photo slate request" but searching for "slate" returns no results. This is very common and very...
by jglazer
Thu Jan 27, 2022 3:38 pm
Forum: MailEnable Connector for Microsoft Outlook
Topic: office 365 issue
Replies: 28
Views: 28992

Re: office 365 issue

I was just informed that I may be losing a customer because of this. Happens to be an accounting firm and, of course, they live in Excel.
by jglazer
Wed Jan 26, 2022 5:13 pm
Forum: MailEnable Connector for Microsoft Outlook
Topic: office 365 issue
Replies: 28
Views: 28992

Re: office 365 issue

Thanks @ab4ok!

Unfortunately, not only will I have customers scratching their heads over this but they will flip out turning off updates. I'd rather let them continue with the issue until a "clean" fix can be found.
by jglazer
Fri Jan 14, 2022 8:31 pm
Forum: MailEnable Connector for Microsoft Outlook
Topic: office 365 issue
Replies: 28
Views: 28992

Re: office 365 issue

Can I get an update please?
by jglazer
Sun Jan 09, 2022 5:11 pm
Forum: MailEnable Connector for Microsoft Outlook
Topic: office 365 issue
Replies: 28
Views: 28992

Re: office 365 issue

Skandiacloud Hosting wrote:
Sun Jan 09, 2022 4:44 am
Question if Excel or office in general is using the account for login purposes and therefore excel cant close properly.

Does it happen to word or any other office application?
No, only seems to be Excel.
by jglazer
Thu Jan 06, 2022 4:10 pm
Forum: MailEnable Connector for Microsoft Outlook
Topic: office 365 issue
Replies: 28
Views: 28992

Re: office 365 issue

Any update to this issue? I am being asked by customers.
by jglazer
Fri Dec 24, 2021 3:22 pm
Forum: MailEnable Connector for Microsoft Outlook
Topic: office 365 issue
Replies: 28
Views: 28992

Re: office 365 issue

Admin wrote:
Thu Dec 23, 2021 1:57 am
Hi,

Sounds like Excel is using the mail profile but there is an issue releasing this when Excel is closed. I've got your email you sent as well so I will follow this up with you via email until we get a resolution to post.
Thank you. I have reports from at least 3 customers about this issue.
by jglazer
Wed Dec 22, 2021 7:06 pm
Forum: MailEnable Connector for Microsoft Outlook
Topic: office 365 issue
Replies: 28
Views: 28992

Re: office 365 issue

Been having excel close issues forever. I reinstalled windows clean. Then Office. Excel worked fine. Then added a my MailEnable MAPI account and now excel won't close. Seriously, that's all I did. So it is definitely the MAPI connector.

Is anyone looking into this?
by jglazer
Fri Nov 05, 2021 1:42 pm
Forum: MailEnable Enterprise Edition
Topic: _index.xml
Replies: 5
Views: 4526

Re: _index.xml

I have Enterprise 10.31. I can do the _change.dty thing but it still bothers me how often I have to do this stuff.