Search found 5 matches

by JoeIT
Thu Aug 13, 2020 8:18 am
Forum: MailEnable Professional Edition
Topic: Consolidate emails with duplicated recipients
Replies: 0
Views: 2204

Consolidate emails with duplicated recipients

A user's email address (e.g., user@example.com) is a member of an email group (e.g., project-group@example.com). When a sender send an email to "project-group@example.com" and cc: user@example.com, the user will receive this email twice in his mailbox. Is there any method in MailEnable configuration...
by JoeIT
Thu Jun 18, 2020 1:36 am
Forum: Error Reports and Issues
Topic: Duplicated attachment using Webmail
Replies: 5
Views: 3899

Re: Duplicated attachment using Webmail

We just used web browsers to access webmail. I have tried Firefox and Chrome and the results were same.

I could send you the related email message and email signature file, if required. But I don't know how to attach the files in the private message.
by JoeIT
Wed Jun 17, 2020 12:39 am
Forum: Error Reports and Issues
Topic: Duplicated attachment using Webmail
Replies: 5
Views: 3899

Re: Duplicated attachment using Webmail

Professional Edition 10.30
by JoeIT
Mon Jun 15, 2020 4:44 pm
Forum: Error Reports and Issues
Topic: Duplicated attachment using Webmail
Replies: 5
Views: 3899

Duplicated attachment using Webmail

When I forward an email with 3 attachments, e.g., 1.pdf, 2.pdf and 3.pdf using Webmail, the recipients would receive the emails with 6 attachments with 1.pdf, 2.pdf, 3.pdf, 1.pdf, 2.pdf and 3.pdf. However, it could not be seen or discovered when composing the email. I have tested the issue and found...
by JoeIT
Mon Apr 11, 2016 9:43 am
Forum: MailEnable Professional Edition
Topic: Geo IP incorrect location
Replies: 0
Views: 7481

Geo IP incorrect location

We are using MailEnable Pro 9.0 and Geo IP restriction is set in Auth Policies at postoffice level. However, we have found the locations information is incorrect for certain ip addresses (from the audit log) and so some users could not login to webmail. I would like to know if I can whitelist any ip...