Search found 45 matches

by R4LRetro
Thu Nov 14, 2024 8:43 pm
Forum: General
Topic: ME Enterprise and NVMe
Replies: 3
Views: 1314

Re: ME Enterprise and NVMe

However, we also have performance problems with 2 or three of our customers. These customers have mailboxes with 30GB or 70GB. With all our other customers there are virtually no problems or crashes (they have smaller mailboxes) I have already read elsewhere in the forum that this problem is known ...
by R4LRetro
Tue Nov 12, 2024 8:32 pm
Forum: General
Topic: ME Enterprise and NVMe
Replies: 3
Views: 1314

ME Enterprise and NVMe

Hello all, This past weekend I migrated our MailEnable instance to much more capable hardware and wanted to share my setup and my thoughts overall. We service about 230 mailboxes on one domain, using 1 SBL, 1 UBL, DKIM and SPF, and an enterprise XDR/AV solution (with exceptions in place for ME). Fir...
by R4LRetro
Tue Oct 01, 2024 12:09 pm
Forum: MailEnable Enterprise Edition
Topic: Faulty SMTP / DKIM - 10.48 version
Replies: 8
Views: 5783

Re: Faulty SMTP / DKIM - 10.48 version

cfdynamics wrote:
Tue Sep 10, 2024 8:22 pm
Seems to be resolved in the 10.49 release. SMTP service has not crashed since the update and DKIM signing is working normally.
I can echo this as well. So far so good!
by R4LRetro
Tue Sep 10, 2024 5:50 pm
Forum: MailEnable Enterprise Edition
Topic: Mailenable responsiveness very slow
Replies: 2
Views: 4438

Re: Mailenable responsiveness very slow

Are you also running on mechanical drives? MailEnable doesn't quite list the "real world" specs needed to run their software. I have about 200 mailboxes, single domain, 90% IMAP clients, and the server is generally a slog. I'm about to upgrade the hardware significantly and switch to NVMe drives and...
by R4LRetro
Tue Sep 10, 2024 5:47 pm
Forum: MailEnable Enterprise Edition
Topic: Faulty SMTP / DKIM - 10.48 version
Replies: 8
Views: 5783

Re: Faulty SMTP / DKIM - 10.48 version

cfdynamics wrote:
Tue Sep 03, 2024 2:26 pm
It's looking like the 10.49 release did actually resolve the issue. will post here again if it comes back
Might be too soon to ask, but are you seeing improvements? I'm going to install 10.49 tonight.
by R4LRetro
Wed Aug 28, 2024 3:30 pm
Forum: MailEnable Enterprise Edition
Topic: Faulty SMTP / DKIM - 10.48 version
Replies: 8
Views: 5783

Re: Faulty SMTP / DKIM - 10.48 version

We're dealing with the same issue. We had a support ticket in to try to get it resolved. Support sent us a release to install and it seemed okay for a few weeks then the exception occurred again. So far its happened to us twice since that update where as it was happening nearly every week before, so...
by R4LRetro
Wed Aug 07, 2024 1:57 pm
Forum: MailEnable Enterprise Edition
Topic: Filter Criteria to check domain name?
Replies: 0
Views: 4716

Filter Criteria to check domain name?

Hello, I made a simple filter to mark external emails with a tag for our users using the 'Add a prefix to the subject of the message' and it works well: FilterResult = 1 If (CriteriaMet([ME_FROM],"*example.com*")) Then FilterResult = 0 EndIf However, if a user just puts the example.com domain in the...
by R4LRetro
Tue May 21, 2024 6:21 pm
Forum: Error Reports and Issues
Topic: DKIM throwing an exception, causing mail not to be sent
Replies: 1
Views: 4264

Re: DKIM throwing an exception, causing mail not to be sent

It's been nearly 3 months and this issue is still happening sporadically. I'm wondering if MailEnable support is even a good idea. I'm weighing the options of buying a high priority ticket since it's 24/7 support but based on lack of responses here and my experience with the last ticket I put in I a...
by R4LRetro
Wed May 08, 2024 6:42 pm
Forum: MailEnable Professional Edition
Topic: Faulty SMTP / DKIM - 10.48 version
Replies: 4
Views: 8353

Re: Faulty SMTP / DKIM - 10.48 version

This happens to us as well on Enterprise. We have Trend Micro Apex One installed but as of this time it's disabled, yet we still get this issue. Also OP, your messages won't send. They will be dropped from the Outbound SMTP queue. This is a huge issue because to your end users they will think their ...
by R4LRetro
Mon Mar 04, 2024 4:58 pm
Forum: Error Reports and Issues
Topic: DKIM throwing an exception, causing mail not to be sent
Replies: 1
Views: 4264

DKIM throwing an exception, causing mail not to be sent

Just throwing this here since I only saw one other thread talking about this issue. Apparently back in 10.46 or so of MailEnable, there was a bug related to DKIM signing, SSL and SMTP where the SMTP service encounters an exception and drops the message, or DKIM encounters an exception and the messag...
by R4LRetro
Fri Mar 01, 2024 4:06 pm
Forum: MailEnable Professional Edition
Topic: DKIM, Faulty SMTP module
Replies: 5
Views: 9651

Re: DKIM, Faulty SMTP module

There was a bug in the SSL libraries, but they were updated a few versions ago. There was also fixes to the processing of the DNS entries for DKIM. This was mostly done in the 10.47 version and we haven't had any issues since then. Are you using the latest 10.48? Yes, 10.48. We just came over from ...
by R4LRetro
Fri Mar 01, 2024 3:59 pm
Forum: General
Topic: Outlook Android App Issues
Replies: 3
Views: 5406

Re: Outlook Android App Issues

Webmail works. Even using the same credentials the IMAP logs just specify an invalid password or username from Outlook even though the password and username are correct.
by R4LRetro
Thu Feb 29, 2024 8:32 pm
Forum: MailEnable Professional Edition
Topic: DKIM, Faulty SMTP module
Replies: 5
Views: 9651

Re: DKIM, Faulty SMTP module

Hate to bump an 11 year old thread but maybe this will get a response... Running into the same issue as OP where the SMTP Debug logs show a DKIM_SignMessage exception in SMTPOutbound.cpp. After this is raised, emails are sent to the void from the outbound SMTP queue. I am not aware of this happening...
by R4LRetro
Thu Feb 22, 2024 1:13 pm
Forum: MailEnable Beta Discussion
Topic: Problem with latest beta 21 September release
Replies: 1
Views: 71483

Re: Problem with latest beta 21 September release

Just installed this last week, I did not have this issue with Enterprise.
by R4LRetro
Wed Feb 21, 2024 2:05 pm
Forum: MailEnable Beta Discussion
Topic: AUP is basically a scam at this point.
Replies: 1
Views: 4427

Re: AUP is basically a scam at this point.

Yep. The support token system is a scam too. Pay for tokens to maybe get support, no 24/7 support line or support lines in other time zones. Extremely frustrating dealing with support when you live in the US.