Search found 547 matches

by Brett Rowbotham
Thu Jan 10, 2019 4:53 am
Forum: MailEnable Enterprise Edition
Topic: SMTP Access Denied
Replies: 7
Views: 13086

Re: SMTP Access Denied

Generally the SMTP activity/debug log files will have all the information about connections successful or otherwise.
by Brett Rowbotham
Fri Dec 07, 2018 4:14 am
Forum: MailEnable Standard Edition
Topic: Help! Setting up an SPF Record for my Domain
Replies: 3
Views: 8050

Re: Help! Setting up an SPF Record for my Domain

This is what their own SPF record shows:

include:_netblocks1.mailhostbox.com include:_netblocks2.mailhostbox.com include:_netblocks3.mailhostbox.com

Try adding those to your SPF record.
by Brett Rowbotham
Mon Dec 03, 2018 4:51 am
Forum: MailEnable Enterprise Edition
Topic: SMTP Access Denied
Replies: 7
Views: 13086

Re: SMTP Access Denied

If you are already getting the MailEnable denied message, which was not mentioned in your original post, then the connection is not being blocked on their side so you need to find the log file that will say why the block was being made.
by Brett Rowbotham
Fri Nov 30, 2018 4:20 am
Forum: MailEnable Enterprise Edition
Topic: SMTP Access Denied
Replies: 7
Views: 13086

Re: SMTP Access Denied

Try, from their office, telnet <your ip> 80 (assuming you are running a web server) to check if the block is actually from ME or from some firewall setting on their side.

(Note that the telnet connection is not supposed to actually work, you should just get a HTTP 400 response)
by Brett Rowbotham
Thu Nov 29, 2018 5:10 am
Forum: MailEnable Standard Edition
Topic: Help! Setting up an SPF Record for my Domain
Replies: 3
Views: 8050

Re: Help! Setting up an SPF Record for my Domain

Those IP addresses all belong to webhostbox.net who is obviously your domain host. You will need to include their spf record into your own spf record in order to cover all possible outgoing mx ip addresses. Just ask them for the entry you need to add to your spf record to include their mx ip address...
by Brett Rowbotham
Thu Nov 29, 2018 5:05 am
Forum: MailEnable Standard Edition
Topic: Can you add a Profile Picture in WebMail?
Replies: 4
Views: 13535

Re: Can you add a Profile Picture in WebMail?

In Webmail select Options from the top bar then in General > Account Settings > Contact details use Add/Edit image
by Brett Rowbotham
Mon Oct 01, 2018 5:02 am
Forum: MailEnable Developers
Topic: Requeue Message command file format
Replies: 1
Views: 13263

Re: Requeue Message command file format

Add a new header to the message body:

X-MEFilter: 1
by Brett Rowbotham
Mon Aug 06, 2018 5:13 am
Forum: MailEnable Professional Edition
Topic: block incoming email to an address that doesn't exist
Replies: 4
Views: 9827

Re: block incoming email to an address that doesn't exist

If the email address being sent to does not exist on your server, the email will any case not be received UNLESS you have a catch-all address specified, in which case all email to non-existent addresses will end up in the specified mail box, OR if you allow SMTP relay for non-local addresses which w...
by Brett Rowbotham
Mon Aug 06, 2018 5:07 am
Forum: MailEnable Professional Edition
Topic: smtp dropping emails: what does RSET 250 ... 43 6 mean?
Replies: 8
Views: 14893

Re: smtp dropping emails: what does RSET 250 ... 43 6 mean?

RSET is ReSET and is issued by the sending email server to tell the receiving server to ignore the entirety of the SMTP conversation that had already occurred. In that case, no email would be received. This is a common practice to check if an email address actually exists (via the 250 answer to RCPT...
by Brett Rowbotham
Thu Jul 19, 2018 4:29 am
Forum: MailEnable Professional Edition
Topic: mail stuck in scratch folder
Replies: 3
Views: 8399

Re: mail stuck in scratch folder

That has been my experience. You could check the log files to verify for yourself that those emails were actually passed through the process after being scanned.

Cheers,
Brett
by Brett Rowbotham
Tue Jul 17, 2018 4:13 am
Forum: MailEnable Professional Edition
Topic: mail stuck in scratch folder
Replies: 3
Views: 8399

Re: mail stuck in scratch folder

Those files are just copies made for ClamWin to process. I always delete them as the originals have been processed, one way or the other.

Cheers,
Brett
by Brett Rowbotham
Tue Jun 19, 2018 7:03 am
Forum: MailEnable Enterprise Edition
Topic: IMAP crashing
Replies: 13
Views: 20280

Re: IMAP crashing

Was there ever a resolution to this problem ?

I am experiencing the same BlockFileLock error running 10.16 Enterprise on Windows 2016 64 bit, although I don't see an IMAP crash of any sort.

Cheers,
Brett
by Brett Rowbotham
Fri Jun 15, 2018 4:41 am
Forum: Error Reports and Issues
Topic: Default PO and Outlook 2007
Replies: 4
Views: 10466

Re: Default PO and Outlook 2007

In your Outlook accounts you must specify a logon user name and password. That logon user name must be of the form user@postoffice.

If, in MailEnable, your user is named M1 and their account is in the postoffice named X2.com, then the account logon name must be M1@X2.com.

Cheers,
Brett
by Brett Rowbotham
Wed Jun 13, 2018 4:55 am
Forum: Error Reports and Issues
Topic: Default PO and Outlook 2007
Replies: 4
Views: 10466

Re: Default PO and Outlook 2007

In Outlook accounts make sure your login name is of the form user@postoffice. If the @postoffice part is not present then the designated default post office is used, which is why it works for you when changing the default post office.

Cheers,
Brett
by Brett Rowbotham
Tue May 08, 2018 4:33 am
Forum: MailEnable Professional Edition
Topic: ClamWin AntiVirus memory usage is high
Replies: 5
Views: 11066

Re: ClamWin AntiVirus memory usage is high

I use ClamWin, but not the one supplied by ME, I download mine from http://oss.netfarm.it/clamav/ and installed the service version.

Right now I have two ClamWin background processes running, one of 2.8MB and the other with 582.5MB.

Cheers,
Brett