Search found 103 matches

by bellaonline
Wed May 06, 2015 4:06 am
Forum: MailEnable Enterprise Edition
Topic: Mailbox Reports Full after Files are Fully Deleted
Replies: 7
Views: 3737

Mailbox Reports Full after Files are Fully Deleted

I am doing cleanup after migrating my mail to a new server. I'm emptying out the mailboxes of departed editors. First I forward all their mail to my home system, to make sure no important recent question is being missed. I do that via the direct interface on the server. I tell it to delete the mail ...
by bellaonline
Wed Apr 08, 2015 5:35 pm
Forum: MailEnable Professional Edition
Topic: MERADMS service installed with wrong directory
Replies: 8
Views: 4561

Re: MERADMS service installed with wrong directory

Aha, found a tester. And I found that the firewall port wasn't open. I opened the port and I am now set.

I'm talking to my hosting company about the reverse DNS record.

So I think I am set. I hope this thread helps other people who hit the same issue.

Lisa
by bellaonline
Wed Apr 08, 2015 5:21 pm
Forum: MailEnable Professional Edition
Topic: MERADMS service installed with wrong directory
Replies: 8
Views: 4561

Re: MERADMS service installed with wrong directory

On this ME KB page, the URL no longer exists for the DNS tester.

http://www.mailenable.com/kb/content/ar ... D=ME020239

Lisa
by bellaonline
Wed Apr 08, 2015 5:20 pm
Forum: MailEnable Professional Edition
Topic: MERADMS service installed with wrong directory
Replies: 8
Views: 4561

Re: MERADMS service installed with wrong directory

This tester page seems to be broken, I can't get it to work on either Chrome or IE.

http://www.mailenable.com/Tools/memaillookup.asp

Lisa
by bellaonline
Wed Apr 08, 2015 4:57 pm
Forum: MailEnable Professional Edition
Topic: MERADMS service installed with wrong directory
Replies: 8
Views: 4561

Re: MERADMS service installed with wrong directory

Absolute wildness :). I put in ::1 as a relay address. It turned it into some ginormous long string - but it actually works. I can now have the ASP code on the server send email out to other people. So the remaining issue is that I can't send mail IN to an address on this server. I've looked in all ...
by bellaonline
Wed Apr 08, 2015 4:41 pm
Forum: MailEnable Professional Edition
Topic: MERADMS service installed with wrong directory
Replies: 8
Views: 4561

Re: MERADMS service installed with wrong directory

SMTP log says this: 04/08/15 09:33:51 SMTP-IN 61C34297558F4775A3ABD11F3A90BA47.MAI 888 ::1 RCPT RCPT TO: <(MYEMAILADDRESS)> 503 This mail server requires authentication when attempting to send to a non-local e-mail address. Please check your mail client settings or contact your administrator to veri...
by bellaonline
Wed Apr 08, 2015 4:36 pm
Forum: MailEnable Professional Edition
Topic: MERADMS service installed with wrong directory
Replies: 8
Views: 4561

Re: MERADMS service installed with wrong directory

OK reinstalling and rebooting took care of the service problem. All services are now correctly pointed and are up and running. I still have the issue where ASP cannot send off-machine (to a non-local address). I do have relay set to allow the local IP addresses to relay. It gives errors - error '800...
by bellaonline
Wed Apr 08, 2015 4:28 pm
Forum: MailEnable Professional Edition
Topic: MERADMS service installed with wrong directory
Replies: 8
Views: 4561

Re: MERADMS service installed with wrong directory

I did try the reinstall/repair route but that didn't help - the service entry still points to the wrong location.

... trying a reboot ... :)

Lisa
by bellaonline
Wed Apr 08, 2015 4:13 pm
Forum: MailEnable Professional Edition
Topic: MERADMS service installed with wrong directory
Replies: 8
Views: 4561

Re: MERADMS service installed with wrong directory

To describe some of the issues, in case they aren't related, I have emails stacking up in my SMTP outgoing which aren't going to their destinations. When I send email in to an address from outside, I don't see it showing up anywhere in the system. Also while I can use ASP to a local address like my ...
by bellaonline
Wed Apr 08, 2015 4:05 pm
Forum: MailEnable Professional Edition
Topic: MERADMS service installed with wrong directory
Replies: 8
Views: 4561

MERADMS service installed with wrong directory

I'm moving hosting companies yet again so that means a fresh install of MailEnable professional on this new system. I'm having a few problems with it, and one thing I see is that I can't get the MERADMS service started. It says the file doesn't exist. Which is true - the properties for this service ...
by bellaonline
Thu Nov 06, 2014 3:55 am
Forum: MailEnable Enterprise Edition
Topic: Whitelist Directory Overloaded
Replies: 10
Views: 5390

Re: Whitelist Directory Overloaded

It was set to automatic "trigger start" but was not running. I've started it running now.

I just set it to running and then re-ran the install with the repair option, with administrator rights. It still gives those same two errors. I'll open a support ticket.

Thanks!

Lisa
by bellaonline
Wed Nov 05, 2014 3:00 am
Forum: MailEnable Enterprise Edition
Topic: Whitelist Directory Overloaded
Replies: 10
Views: 5390

Re: Whitelist Directory Overloaded

Another error, in case these are all related to Plesk and need to be accounted for in the install script.

Image

Lisa
by bellaonline
Wed Nov 05, 2014 2:57 am
Forum: MailEnable Enterprise Edition
Topic: Whitelist Directory Overloaded
Replies: 10
Views: 5390

Re: Whitelist Directory Overloaded

I ran the MailEnable install executable with administrator rights. I did the repair option. It's giving me an error as part of the install.

Image

Lisa
by bellaonline
Wed Nov 05, 2014 2:40 am
Forum: MailEnable Enterprise Edition
Topic: Whitelist Directory Overloaded
Replies: 10
Views: 5390

Re: Whitelist Directory Overloaded

Ian - It's good to hear from you :). I've been using your software since version 1 and we like it a lot. I know we can get this working. I wonder if part of the issue is that this new Plesk system (which I've never used before) had pre-installed a later version of the cheap / free software. I upgrad...
by bellaonline
Tue Nov 04, 2014 3:04 pm
Forum: MailEnable Enterprise Edition
Topic: Whitelist Directory Overloaded
Replies: 10
Views: 5390

Re: Whitelist Directory Overloaded

Also when I rerun the install I get an error that "unable to configure registry access permissions. Mailenable services may have issues accessing the registry. You will need to run MEInstaller after this installation and manually configure WebMail." But I don't know where this MEInstaller is ...? Lisa