Search found 9225 matches

by MailEnable-Ian
Sun Oct 11, 2020 11:13 pm
Forum: MailEnable Professional Edition
Topic: incomplete trace with message tracking
Replies: 1
Views: 467

Re: incomplete trace with message tracking

Hi, Easiest way id to trace through the SMTP log files for the inbound transaction and message ID and then use the message ID to trace through the MTA agent log files where the message is routed from the SMTP inbound queue to the SF (postoffice connector) inbound for delivery to the mailbox. The mes...
by MailEnable-Ian
Sun Oct 11, 2020 11:10 pm
Forum: MailEnable Professional Edition
Topic: Printing email results in 2 separate pages
Replies: 1
Views: 551

Re: Printing email results in 2 separate pages

Hi,

What version of MailEnable Professional are you running. Does this happen when you try and print any type of message? Or only on a specific message?
by MailEnable-Ian
Sun Oct 11, 2020 11:08 pm
Forum: MailEnable Enterprise Edition
Topic: https caldav not accessible
Replies: 1
Views: 130

Re: https caldav not accessible

Hi, Under the "CalDAV/CardDAV" properties have you ticked the option for "Publish in IIS"? Please see: http://www.mailenable.com/documentation/10.0/Enterprise/Synhronization_-_CalDAV.html Also ensure that you specify https://mailserver:8443/calendar for CalDAV and https://mailserver:8443/contacts fo...
by MailEnable-Ian
Sun Oct 11, 2020 11:05 pm
Forum: MailEnable Enterprise Edition
Topic: Bayesian reset
Replies: 1
Views: 127

Re: Bayesian reset

Hi,

You can delete it or rename the current dictionary file for backup and then retrain it. Please see:

http://www.mailenable.com/documentation/10.0/Enterprise/Manual%20training.html
by MailEnable-Ian
Sun Oct 11, 2020 11:04 pm
Forum: MailEnable Enterprise Edition
Topic: Relay - Allow Relay for Privileged IPs
Replies: 1
Views: 97

Re: Relay - Allow Relay for Privileged IPs

Hi,

You need to set the SMTP security option for "Address Spoofing" to "Authorized connections can spoof the sender address" and leave the IP address within the SMTP relay option for "Privileged IP's".
by MailEnable-Ian
Sun Oct 11, 2020 11:01 pm
Forum: MailEnable Standard Edition
Topic: not authorised to send email to attendees
Replies: 1
Views: 93

Re: not authorised to send email to attendees

Hi,

Are you running the latest version of Standard edition 10.31?
by MailEnable-Ian
Sun Oct 11, 2020 10:58 pm
Forum: MailEnable Standard Edition
Topic: No SSL tab in localhost
Replies: 3
Views: 121

Re: No SSL tab in localhost

Hi,

Please download 10.31 Standard edition from our downloads page and perform the free upgrade to ensure you have all the latest fixes and updates to MailEnable core services.
by MailEnable-Ian
Sun Sep 27, 2020 10:48 pm
Forum: Error Reports and Issues
Topic: Printing email results in 2 separate pages
Replies: 1
Views: 428

Re: Printing email results in 2 separate pages

Hi,

Thanks. We are aware of this and have the message example you provided in your support ticket. The developers are looking at this and will provide more information via your support ticket.
by MailEnable-Ian
Sun Sep 27, 2020 10:47 pm
Forum: Error Reports and Issues
Topic: Windows Explorer crashes after sending mail
Replies: 2
Views: 694

Re: Windows Explorer crashes after sending mail

Hi, Best way forward would be to lodge a support ticket via our support submission form below. The reason is that you can then enable MAPI client side logging and provide a copy of the MAPI Connector which will provide more information and the components being loaded that may point to a problem. Are...
by MailEnable-Ian
Thu Sep 24, 2020 10:35 pm
Forum: MailEnable Professional Edition
Topic: When I enable "Enable Detection and Prevention" Mailenable blocks my firewalls LAN IP
Replies: 3
Views: 547

Re: When I enable "Enable Detection and Prevention" Mailenable blocks my firewalls LAN IP

Hi,

You can add the IP address to the SMTP whitelist which will bypass the abuse detection and prevention option.
by MailEnable-Ian
Thu Sep 24, 2020 10:32 pm
Forum: MailEnable Standard Edition
Topic: Please Help. Cant Connect Email Clients
Replies: 1
Views: 541

Re: Please Help. Cant Connect Email Clients

Hi,

In the email client account settings try and use the IP address as the server name for SMTP and IMAP to see if this works. Are you able to telnet to the MailEnable server from the client machine and connect port 25 and 143?
by MailEnable-Ian
Mon Sep 21, 2020 10:41 pm
Forum: MailEnable Enterprise Edition
Topic: SPF enforcement to prevent spoofing
Replies: 2
Views: 304

Re: SPF enforcement to prevent spoofing

Hi, The SMTP security settings for "Address Spoofing" will help prevent sender address spoofing. It does this by enforcing inbound authentication when the envelope sender address of the message is a local address and is trying to send to another locally domain. Please see: https://www.mailenable.com...
by MailEnable-Ian
Mon Sep 21, 2020 10:35 pm
Forum: MailEnable Enterprise Edition
Topic: Filter order
Replies: 4
Views: 762

Re: Filter order

Hi, The stop processing filter action does not stop PO level filters or mailbox filters from executing if the action is executed in a global filter. They only stop the relevant level filter actions from processing any in the list. Therefore you need to add the "stop processing" filter you have at th...
by MailEnable-Ian
Mon Sep 21, 2020 3:40 am
Forum: MailEnable Enterprise Edition
Topic: Filter order
Replies: 4
Views: 762

Re: Filter order

Hi, The first filters that are triggered is "Global" since the global filters run at the MTA agent level which routes the message from the SMTP inbound queue. Then the postoffice level filters will execute and then the mailbox filters. Also would like to know the best way to exempt all filtering for...