Hi,

Looks like a corruption in the "VerificationState.xml" file for the indexing service. Navigate to: Mail Enable\Config\MailboxSearchIndexing folder. Delete the "VerificationState.xml" file and restart the indexing service.

Hi,

I just tried your steps. I created a appointment via a Google Pixel Exchange account and synced to server. I then logged into web mail and the appointment was ok. Can you provide detail of which model mobile device and the email client used on the device?

Hi, just upgraded to version 10.27. Still the same. Private events in Webmail still shows up as Private, but on Webmail Mobile is it correct How were the appointments initially created? I have tried to emulate the problem without success. I use MailEnable MAPI connector to create an appointment to s...

Hi,

I just tried downloading and its 9.84.

Hi,

When you say "user account management options re not there"; do you mean you cannot access the "Mailbox" node under the postoffice? Mailbox credentials are stored in the AUTH.tab file within the "Config" folder, therefore you can always open this in notepad to find the credentials your after.

Hi,

First upgrade to 10.27 to see if this helps. If the upgrade does not help then ensure to exclude the MailEnable "Queues" and "Postoffices" folder folders from any Antivirus resident AV scanners you have running on the server.

Hi, Yes you can copy the *.mai's from the old server to the new server. After you have copied the message files to the relevant destination folders review the following article and execute the command so that a _change.dty file is copied to each mailbox folder. This will force an index update then t...

Hi,

The reason why the search is failing is because we only support support searching the US_ASCII charset for the IMAP search command.

Hi, Does the error occur when you login to web mail via a brand new mailbox? Are there any Windows event log errors logged relating to the error? If the error only occurs for a specific mailbox then it will most likely be a message causing the problem. Best way forward would be to lodge a support ti...

Hi,

Upgrade to version 10.27 first as it contains fixes to core services you need to apply. Once upgraded, review the following article and increase the IMAP threads from 20 to 50 to see if this helps.

http://www.mailenable.com/kb/content/article.asp?ID=me020580

Hi, First step is to upgrade your version to 10.27 on downloads page to see if this resolves your problems. If the upgrade does not help then please provide more detail of how your sending the message. What email client are using to send the message? Have you tried using the MailEnable Web mail clie...

Hi,

Yes this is fixed in the upcoming release. You can download a beta version with the fix on our beta page.

Hi,

Standard edition does not support clustering. You need Enterprise versions.

Hi,

You can configure this by enabling post office IP bindings.

https://www.mailenable.com/documentation/10.0/Enterprise/Localhost_-_General.html - Enable post office bindings

Hi,

The ActiveSync Protocol does not support sharing.