Search found 9099 matches

by MailEnable-Ian
Mon Jan 27, 2020 11:44 pm
Forum: MailEnable Enterprise Edition
Topic: Import Google Contacts
Replies: 4
Views: 6968

Re: Import Google Contacts

Hi,

I have checked in the latest revision of web mail in 10.29 and the import/export buttons are visible. Perhaps lodge a ticket via our form under "Upgrade" (free) and provide credentials for a test mailbox and the URL for web mail so we can troubleshoot further.
by MailEnable-Ian
Mon Jan 27, 2020 11:41 pm
Forum: MailEnable Professional Edition
Topic: function of dismiss in system messages
Replies: 1
Views: 5211

Re: function of dismiss in system messages

Hi,

The "Dismiss" button will only dismiss the notification in the system message list. It will not unblock IP addresses.
by MailEnable-Ian
Mon Jan 27, 2020 11:39 pm
Forum: MailEnable Standard Edition
Topic: Anti Virus / AntiSpam
Replies: 1
Views: 4801

Re: Anti Virus / AntiSpam

Hi,

You will need to use third party SMTP plugin like MagicSpam.

https://www.mailenable.com/magicspam/
by MailEnable-Ian
Thu Jan 23, 2020 10:27 pm
Forum: Error Reports and Issues
Topic: Mailboxes get slow and inaccessible. No new messages show, but they are delivered
Replies: 1
Views: 5048

Re: Mailboxes get slow and inaccessible. No new messages show, but they are delivered

Hi,

What version of MailEnable are you running? You need to ensure your running the latest version as there has been fixes core services in particular the IMAP service that you need to apply. The upgrade requires minimal downtime and will retain your existing configuration and data.
by MailEnable-Ian
Thu Jan 23, 2020 1:58 am
Forum: MailEnable Professional Edition
Topic: Webmail broken
Replies: 5
Views: 7538

Re: Webmail broken

Hi,

Tried emulating your steps and set Chrome to Danish. Web mail was fine after setting Chrome to Danish.
by MailEnable-Ian
Thu Jan 23, 2020 1:11 am
Forum: MailEnable Professional Edition
Topic: MEMail.Message COM component does not support MessageBodyText property
Replies: 2
Views: 6573

Re: MEMail.Message COM component does not support MessageBodyText property

Hi,

Your best way forward for a managed response would be to lodge a support ticket.
by MailEnable-Ian
Thu Jan 23, 2020 1:10 am
Forum: MailEnable Professional Edition
Topic: Multiple contacts or group in BCC not working in webmail
Replies: 2
Views: 8569

Re: Multiple contacts or group in BCC not working in webmail

Hi,

I have tried emulating the behavior in 10.29 without success. It works on my end when adding multiple CC addresses. Can you provide more detail or examples of the addresses your adding in the CC field? Update to version 10.29 to see if this helps also.
by MailEnable-Ian
Thu Jan 23, 2020 1:06 am
Forum: MailEnable Professional Edition
Topic: Cant create/configure imap ID in outlook 2010 with mailenable Prof. 9.83
Replies: 1
Views: 5975

Re: Cant create/configure imap ID in outlook 2010 with mailenable Prof. 9.83

Hi,

Try and get non secure port for IMAP (143) working first. Are you able to telnet to the servers IP address on port 143 from a remote client machine? If you are unable to connect via a telnet session then the problem will be a firewall blocking in the inbound connection o that port.
by MailEnable-Ian
Thu Jan 23, 2020 12:24 am
Forum: MailEnable Standard Edition
Topic: Very slow IMAP
Replies: 1
Views: 5063

Re: Very slow IMAP

Hi,

First step is to download 10.29 and upgrade MailEnable as it contains fixes you need to apply to core services in particular the IMAP service.
by MailEnable-Ian
Thu Jan 23, 2020 12:20 am
Forum: MailEnable Standard Edition
Topic: aol yahoo dmarc thing help desperate
Replies: 1
Views: 4826

Re: aol yahoo dmarc thing help desperate

Hi,

Please review the following article: https://www.mailenable.com/kb/content/article.asp?ID=ME020003
by MailEnable-Ian
Thu Jan 23, 2020 12:15 am
Forum: MailEnable Standard Edition
Topic: Force password reset is not working
Replies: 2
Views: 9042

Re: Force password reset is not working

Hi,

Tried emulating this in 10.29 without success. It works and can change the mailbox password when prompted after login to web mail. If this is still a problem then please submit a support ticket and provide access to the MailEnable server so that we can troubleshoot in more detail.
by MailEnable-Ian
Wed Jan 22, 2020 11:57 pm
Forum: MailEnable Standard Edition
Topic: report as spam
Replies: 1
Views: 4787

Re: report as spam

Hi,

Please see: https://www.mailenable.com/documentation/10.0/Enterprise/web_mail_Spam.html
by MailEnable-Ian
Wed Jan 22, 2020 11:55 pm
Forum: MailEnable Standard Edition
Topic: Added new post office and it's unable to receive incoming mail from 3rd party spam filter
Replies: 1
Views: 4702

Re: Added new post office and it's unable to receive incoming mail from 3rd party spam filter

Hi,

There are no limitations on how many postoffices/domains can be hosted within MailEnable Standard edition. Are the DNS records for the domain you added pointing to that servers IP address? In particular the MX record for the domain?
by MailEnable-Ian
Wed Jan 22, 2020 11:53 pm
Forum: MailEnable Standard Edition
Topic: Http Error 500.19 After Loading MES 10.30
Replies: 1
Views: 4670

Re: Http Error 500.19 After Loading MES 10.30

Hi,

Log a support ticket under the category of "Upgrade" (free submission) and provide access to the server so that we can inspect the MailEnable configuration in more detail.
by MailEnable-Ian
Wed Jan 22, 2020 11:48 pm
Forum: MailEnable Standard Edition
Topic: How to stop postmaster from bouncing to outsiders?
Replies: 1
Views: 4716

Re: How to stop postmaster from bouncing to outsiders?

Hi,

Try and set the SMTP setting for NDRs to "Only generate NDRs for senders who authenticate".

https://www.mailenable.com/documentation/10.0/Standard/Delivery.html