Search found 9218 matches

by MailEnable-Ian
Sun Sep 06, 2020 11:24 pm
Forum: MailEnable Standard Edition
Topic: Unknown or Disabled User! while login in mailenable
Replies: 1
Views: 88

Re: Unknown or Disabled User! while login in mailenable

Hi,

Ensure you have restarted the server after the installation of MailEnable.
by MailEnable-Ian
Tue Sep 01, 2020 3:29 am
Forum: MailEnable Enterprise Edition
Topic: Administrate Lists/Groups through Webmail?
Replies: 5
Views: 785

Re: Administrate Lists/Groups through Webmail?

Hi,

Best way forward is to lodge a support ticket under "upgrade" and provide access to the server via RDP.
by MailEnable-Ian
Sun Aug 30, 2020 11:08 pm
Forum: MailEnable Enterprise Edition
Topic: Cleanup utilty for postoffices not working
Replies: 2
Views: 261

Re: Cleanup utilty for postoffices not working

Hi,

The purging agent works on the created date of the .mai file (message file). Therefore can you check the created dates on the server to see if the created date meets the criterion you have set for the agent? Also inspect the "Management" service log files to see if the agent is executing.
by MailEnable-Ian
Thu Aug 27, 2020 11:24 pm
Forum: MailEnable Professional Edition
Topic: X-PTR-Result: Generic, Fail in Message Header
Replies: 3
Views: 280

Re: X-PTR-Result: Generic, Fail in Message Header

Hi,

You need to add the criterion value with wildcards.

I.e: *X-PTR-Result: Generic, Fail*
by MailEnable-Ian
Tue Aug 25, 2020 11:27 pm
Forum: MailEnable Professional Edition
Topic: How to update Registry Key to stop redirecting SPAM
Replies: 9
Views: 979

Re: How to update Registry Key to stop redirecting SPAM

Hi,

Your best way forward would be to lodge a support ticket and provide copies of the postoffice connector activity and debug log files along with the example message.
by MailEnable-Ian
Tue Aug 25, 2020 1:25 am
Forum: MailEnable Enterprise Edition
Topic: Multiple Mailboxes
Replies: 2
Views: 236

Re: Multiple Mailboxes

Hi,

No web mail cannot display multiple mailbox accounts. You can share out mailboxes and connect to them but they need to reside within the same postoffice.
by MailEnable-Ian
Tue Aug 25, 2020 1:24 am
Forum: MailEnable Enterprise Edition
Topic: have different mail domain names on multiple post offices in smtp
Replies: 3
Views: 248

Re: have different mail domain names on multiple post offices in smtp

Hi,

Yes you will need a specific IP address for each postoffice/domain for postoffice bindings to work.
by MailEnable-Ian
Tue Aug 25, 2020 1:20 am
Forum: MailEnable Professional Edition
Topic: X-PTR-Result: Generic, Fail in Message Header
Replies: 3
Views: 280

Re: X-PTR-Result: Generic, Fail in Message Header

Hi,

Try and set the option to not reject senders without PTR under the SMTP security settings. Then create a global filter to trigger on the message header for: X-PTR-Result: Generic, Fail. For the filter action add the "Mark as Spam".
by MailEnable-Ian
Tue Aug 25, 2020 1:15 am
Forum: MailEnable Standard Edition
Topic: Configure MailEnable Powershell
Replies: 1
Views: 179

Re: Configure MailEnable Powershell

Hi,

Have you reviewed our Powershell reference guide?

https://www.mailenable.com/developers/MailEnable%20PowerShell%20Reference.pdf
by MailEnable-Ian
Mon Aug 24, 2020 4:42 am
Forum: MailEnable Professional Edition
Topic: How to update Registry Key to stop redirecting SPAM
Replies: 9
Views: 979

Re: How to update Registry Key to stop redirecting SPAM

Hi,

There is no sub key required. You need to create a DWORD key under:

HKEY_LOCAL_MACHINE\SOFTWARE\Mail Enable\Mail Enable\Connectors\SF
by MailEnable-Ian
Mon Aug 24, 2020 4:39 am
Forum: MailEnable Standard Edition
Topic: Very slow IMAP
Replies: 13
Views: 8089

Re: Very slow IMAP

Hi,
Ian, I will reply to my ticket, just asking if the other person got anywhere.

I need to get time to go run my tests, everything is ready now, just need to get away from work.
Ok great. Let us know.
by MailEnable-Ian
Mon Aug 24, 2020 4:34 am
Forum: MailEnable Enterprise Edition
Topic: have different mail domain names on multiple post offices in smtp
Replies: 3
Views: 248

Re: have different mail domain names on multiple post offices in smtp

Hi,

You can set specific HELO greetings for each domain/postoffice using the postoffice IP binding option.

https://www.mailenable.com/documentation/10.0/Enterprise/Localhost_-_General.html
by MailEnable-Ian
Mon Aug 24, 2020 4:31 am
Forum: MailEnable Enterprise Edition
Topic: Getting "MailEnable Services" web page when going to IP address of post office
Replies: 4
Views: 428

Re: Getting "MailEnable Services" web page when going to IP address of post office

Hi,

Sounds like you have a HTTPS binding under the "MailEnable Protocols" website to bind to all available IP's.
by MailEnable-Ian
Mon Aug 24, 2020 4:19 am
Forum: MailEnable Enterprise Edition
Topic: IMAP Problems - Hangs after password reset
Replies: 1
Views: 141

Re: IMAP Problems - Hangs after password reset

Hi, The first option to check is if the mailbox has been locked. A mailbox can get locked if you have the option under the "localhost > Policies" tab for "Lock mailbox after total amount of invalid attempts" (https://www.mailenable.com/documentation/10.0/Enterprise/Localhost_-_Policies.html). You mi...