Search found 9099 matches

by MailEnable-Ian
Tue Apr 14, 2020 11:51 pm
Forum: MailEnable Enterprise Edition
Topic: Sent folder not syncing after using ME migration tool
Replies: 4
Views: 3821

Re: Sent folder not syncing after using ME migration tool

Hi,

How is Outlook configured to connect to the server? Is it via IMAP or via the MAPI Connector?
by MailEnable-Ian
Tue Apr 14, 2020 11:48 pm
Forum: MailEnable Enterprise Edition
Topic: [System Spam Filter]
Replies: 3
Views: 3002

Re: [System Spam Filter]

Hi,

Please review the following article to gain a better understanding how the "Deliver to junk" header is being added:

https://www.mailenable.com/kb/content/article.asp?ID=ME020529
by MailEnable-Ian
Tue Apr 14, 2020 11:44 pm
Forum: MailEnable Professional Edition
Topic: automatic spell check
Replies: 1
Views: 2425

Re: automatic spell check

Hi, The option that is required is located under the "Web mail" properties node within the administration console. Expand: Servers > Localhost > Services and connectors > Web mail. Right click web mail and access the properties window. Under the "General" tab list of option locate the option for "Re...
by MailEnable-Ian
Thu Apr 09, 2020 12:49 am
Forum: MailEnable Connector for Microsoft Outlook
Topic: Mails disappearing
Replies: 6
Views: 8593

Re: Mails disappearing

Hi, Navigate to the problematic mailbox within the MailEnable installation path on the server. Example: Mail Enable\Postoffices\(Postoffice name)\MAILROOT\(mailbox name)\(folder name) Create an empty text file using Windows Notepad and save it as: _change.dty. Place that file in the folder with miss...
by MailEnable-Ian
Thu Apr 09, 2020 12:43 am
Forum: MailEnable Enterprise Edition
Topic: Error since Windows 2008R2 updates
Replies: 2
Views: 2789

Re: Error since Windows 2008R2 updates

HI, For the IMAP crash please download 7.63 from the following link and perform the free upgrade to ensure you have the latest IMAP service and all updates to MailEnable core services. https://www.mailenable.com/downloadprevious.asp Am also seeing these schannel errors. Not sure why. We are using be...
by MailEnable-Ian
Thu Apr 09, 2020 12:39 am
Forum: MailEnable Enterprise Edition
Topic: Antivirus Activity Log missing
Replies: 8
Views: 6662

Re: Antivirus Activity Log missing

Hi,

Download process monitor and then configure it to filter on the memta.exe (MTA agent) process. Run the service and check for access denied errors on the logging paths.
by MailEnable-Ian
Mon Apr 06, 2020 2:40 am
Forum: Error Reports and Issues
Topic: xmpp bosh
Replies: 1
Views: 3340

Re: xmpp bosh

Hi,

Please ensure your running 10.29 located on our downloads.
by MailEnable-Ian
Mon Apr 06, 2020 2:33 am
Forum: MailEnable Connector for Microsoft Outlook
Topic: Crash with calendar invitation
Replies: 1
Views: 1744

Re: Crash with calendar invitation

Hi, We will require a copy of the meeting request message so we can try emulate the crash on our end. Please lodge a support ticket and attach a copy of the raw message (meeting request). You can retrieve this by logging into web mail and right clicking on the meeting request and selecting the optio...
by MailEnable-Ian
Mon Apr 06, 2020 2:30 am
Forum: MailEnable Enterprise Edition
Topic: Deleting email error
Replies: 2
Views: 4056

Re: Deleting email error

Hi,

Thanks was able to emulate and will have a fix for this in the next minor release available in a few days.
by MailEnable-Ian
Mon Apr 06, 2020 2:25 am
Forum: MailEnable Enterprise Edition
Topic: ActiveSync & MAPI not Pushing
Replies: 1
Views: 2631

Re: ActiveSync & MAPI not Pushing

Hi,

What version of MailEnable Enterprise are you running (version number)?
by MailEnable-Ian
Mon Apr 06, 2020 2:23 am
Forum: MailEnable Enterprise Edition
Topic: Corrupted .pdf attachments during migration from justhost to mailenable
Replies: 1
Views: 2946

Re: Corrupted .pdf attachments during migration from justhost to mailenable

Hi,

I would suggest lodging a support ticket for this and providing examples of the messages.
by MailEnable-Ian
Mon Apr 06, 2020 2:20 am
Forum: MailEnable Enterprise Edition
Topic: IMAP not syncing Inbox in Outlook
Replies: 3
Views: 4697

Re: IMAP not syncing Inbox in Outlook

Hi,

What version of Enterprise are you running (version number)?
by MailEnable-Ian
Mon Apr 06, 2020 2:19 am
Forum: MailEnable Enterprise Edition
Topic: SPF record
Replies: 2
Views: 2887

Re: SPF record

Hi,

Would need more details of the domain there sending from to check further. Perhaps private message me more details.
by MailEnable-Ian
Mon Apr 06, 2020 2:18 am
Forum: MailEnable Enterprise Edition
Topic: SPF record
Replies: 2
Views: 2887

Re: SPF record

Hi,

Would need more information about the domain your sending from to lookup the records. PM me the details.
by MailEnable-Ian
Mon Apr 06, 2020 2:10 am
Forum: MailEnable Enterprise Edition
Topic: Antivirus Activity Log missing
Replies: 8
Views: 6662

Re: Antivirus Activity Log missing

Hi,

Have you created a Filter for AV checks under the "Filter" node within the administration console and configured an action to delete etc?