Search found 9273 matches

by MailEnable-Ian
Wed Nov 04, 2020 2:42 am
Forum: MailEnable Professional Edition
Topic: Log for mailbox password reset
Replies: 1
Views: 1522

Re: Log for mailbox password reset

Hi,

If the password reset is done via web mail then you can enable web mail logging under the "Webmail" properties node. Not sur eif it logs the password reset though.

http://www.mailenable.com/documentation/10.0/Enterprise/web_mail_Logging.html
by MailEnable-Ian
Wed Nov 04, 2020 2:39 am
Forum: MailEnable Standard Edition
Topic: local delivery with smart Host
Replies: 3
Views: 2180

Re: local delivery with smart Host

Hi,

MailEnable will always to try to deliver locally if the user exists locally. if you want to smarthost the message then you can do this but the mailbox cannot exist locally.
by MailEnable-Ian
Wed Nov 04, 2020 2:34 am
Forum: MailEnable Standard Edition
Topic: redirect / foward
Replies: 1
Views: 1393

Re: redirect / foward

Hi,

Can you provide more detail when you say "I check forward". Where are you checking this? Are you trying to redirect messages?
by MailEnable-Ian
Wed Nov 04, 2020 2:32 am
Forum: MailEnable Standard Edition
Topic: Can't receive any email from outside of server
Replies: 1
Views: 1342

Re: Can't receive any email from outside of server

Hi,

The SMTP service is responsible for sending/receiving emails from remote mail servers. Therefore you will need to trace through the SMTP log files to see what is happening in more detail. When trying to send to a MailEnable recipient do you receive any bounce messages with errors?
by MailEnable-Ian
Sun Oct 11, 2020 11:13 pm
Forum: MailEnable Professional Edition
Topic: incomplete trace with message tracking
Replies: 1
Views: 2541

Re: incomplete trace with message tracking

Hi, Easiest way id to trace through the SMTP log files for the inbound transaction and message ID and then use the message ID to trace through the MTA agent log files where the message is routed from the SMTP inbound queue to the SF (postoffice connector) inbound for delivery to the mailbox. The mes...
by MailEnable-Ian
Sun Oct 11, 2020 11:10 pm
Forum: MailEnable Professional Edition
Topic: Printing email results in 2 separate pages
Replies: 1
Views: 2385

Re: Printing email results in 2 separate pages

Hi,

What version of MailEnable Professional are you running. Does this happen when you try and print any type of message? Or only on a specific message?
by MailEnable-Ian
Sun Oct 11, 2020 11:08 pm
Forum: MailEnable Enterprise Edition
Topic: https caldav not accessible (Solved)
Replies: 2
Views: 2065

Re: https caldav not accessible

Hi, Under the "CalDAV/CardDAV" properties have you ticked the option for "Publish in IIS"? Please see: http://www.mailenable.com/documentation/10.0/Enterprise/Synhronization_-_CalDAV.html Also ensure that you specify https://mailserver:8443/calendar for CalDAV and https://mailserver:8443/contacts fo...
by MailEnable-Ian
Sun Oct 11, 2020 11:05 pm
Forum: MailEnable Enterprise Edition
Topic: Bayesian reset
Replies: 3
Views: 2771

Re: Bayesian reset

Hi,

You can delete it or rename the current dictionary file for backup and then retrain it. Please see:

http://www.mailenable.com/documentation/10.0/Enterprise/Manual%20training.html
by MailEnable-Ian
Sun Oct 11, 2020 11:04 pm
Forum: MailEnable Enterprise Edition
Topic: Relay - Allow Relay for Privileged IPs
Replies: 1
Views: 2014

Re: Relay - Allow Relay for Privileged IPs

Hi,

You need to set the SMTP security option for "Address Spoofing" to "Authorized connections can spoof the sender address" and leave the IP address within the SMTP relay option for "Privileged IP's".
by MailEnable-Ian
Sun Oct 11, 2020 11:01 pm
Forum: MailEnable Standard Edition
Topic: not authorised to send email to attendees
Replies: 1
Views: 1719

Re: not authorised to send email to attendees

Hi,

Are you running the latest version of Standard edition 10.31?
by MailEnable-Ian
Sun Oct 11, 2020 10:58 pm
Forum: MailEnable Standard Edition
Topic: No SSL tab in localhost
Replies: 3
Views: 2127

Re: No SSL tab in localhost

Hi,

Please download 10.31 Standard edition from our downloads page and perform the free upgrade to ensure you have all the latest fixes and updates to MailEnable core services.
by MailEnable-Ian
Sun Sep 27, 2020 10:48 pm
Forum: Error Reports and Issues
Topic: Printing email results in 2 separate pages
Replies: 1
Views: 2099

Re: Printing email results in 2 separate pages

Hi,

Thanks. We are aware of this and have the message example you provided in your support ticket. The developers are looking at this and will provide more information via your support ticket.
by MailEnable-Ian
Sun Sep 27, 2020 10:47 pm
Forum: Error Reports and Issues
Topic: Windows Explorer crashes after sending mail
Replies: 2
Views: 3393

Re: Windows Explorer crashes after sending mail

Hi, Best way forward would be to lodge a support ticket via our support submission form below. The reason is that you can then enable MAPI client side logging and provide a copy of the MAPI Connector which will provide more information and the components being loaded that may point to a problem. Are...
by MailEnable-Ian
Thu Sep 24, 2020 10:35 pm
Forum: MailEnable Professional Edition
Topic: When I enable "Enable Detection and Prevention" Mailenable blocks my firewalls LAN IP
Replies: 3
Views: 2417

Re: When I enable "Enable Detection and Prevention" Mailenable blocks my firewalls LAN IP

Hi,

You can add the IP address to the SMTP whitelist which will bypass the abuse detection and prevention option.
by MailEnable-Ian
Thu Sep 24, 2020 10:32 pm
Forum: MailEnable Standard Edition
Topic: Please Help. Cant Connect Email Clients
Replies: 1
Views: 2188

Re: Please Help. Cant Connect Email Clients

Hi,

In the email client account settings try and use the IP address as the server name for SMTP and IMAP to see if this works. Are you able to telnet to the MailEnable server from the client machine and connect port 25 and 143?