Hi,

What version of Enterprise are you running?

Hi,

The Mobile web mail interface does not support moving of messages from folder to folder. Something that need sot be added in future revisions of mobile web mail.

Hi,

Do you mean a SAN SSL certificate? Please see: https://www.mailenable.com/kb/content/article.asp?ID=ME020678

Hi, The screenshot displays that the IP addresses are part of the deny list and not granted list (the option you have ticked is "Granted except those in the list". Therefore they are being denied access to send messages to your server. They are being added by the SMTP security option for "Connection...

Hi,

I replied to your ticket.

Hi,

I have checked this in 10.26 on my end and cannot reproduce the issue. What web mail skin are you using and which browser are using to access web mail?

Hi, Hello everyone, we are having the same issue with version 10.25. Our server is running in Azure with Plesk. Anyone knows how to fix it? we really need some help. I believe this was attributed by low server resources. I.e: low memory and not enough CPU cores allocated to your Azure image. Is this...

Hi, You need to create a virus filter in MailEnable and then add an action for subject prefix to the message i.e.: ClamAV scanned: message contains a virus. https://www.mailenable.com/documentation/10.0/Enterprise/How_to_create_a_Global_Filter_.html https://www.mailenable.com/documentation/10.0/Ente...

Hi, The most likely cause to your problems with not being the create or delete messages is permissions. Download a file monitoring utility named "Process Monitor" from https://download.sysinternals.com/files/ProcessMonitor.zip, and create a filter in process monitor to filter on the w3wp.exe process...

Hi,

Please log a ticket for a managed response to your problems as we will require details that we cannot post here in the forum.

Hi,

You need to generate the associated private key for the certificate. Consult with the Lets Encrypt docs.

Hi, The error: 451 ESMTP MailEnable Service temporarily refused connection at 07/22/19 07:34:33 from IP (ww.xx.yy.zz) because of policy violation. 0 0, indicates that the connecting IP address has been temporarily added to the abuse list. The option that inspects the connection for abuse is "The abu...

Hi,

When it happens again use Windows task manager to find which service is using the CPU resources. We really need to know which service in order to help further. Or log a ticket and provide access to the server so we can check in more detail.

HI,

Best way forward is to log a ticket and provide access to the machine so we can inspect in more detail.

Hi,

Start by enabling the available SMTP security options listed in this article:

https://www.mailenable.com/kb/content/article.asp?ID=ME020008

Next would be looking into third party anti spam products that integrate within MailEnable:

https://www.mailenable.com/kb/content/article.asp?ID=me020344