Search found 9099 matches

by MailEnable-Ian
Mon Apr 06, 2020 2:06 am
Forum: MailEnable Standard Edition
Topic: Authenticate mails going out
Replies: 1
Views: 3153

Re: Authenticate mails going out

Hi,

You need to search the SMTP activity log file for the SMTP transaction from the WordPress IP address and then associate that to the SMTP debug log file as it will report how it was granted relay rights.
by MailEnable-Ian
Mon Apr 06, 2020 2:04 am
Forum: MailEnable Standard Edition
Topic: How can I prevent users from redirecting to non local email address?
Replies: 1
Views: 2137

Re: How can I prevent users from redirecting to non local email address?

Hi,

Do you mean being able to stop users from configuring redirections via web mail?
by MailEnable-Ian
Mon Apr 06, 2020 2:03 am
Forum: MailEnable Standard Edition
Topic: MeWebMail
Replies: 1
Views: 2107

Re: MeWebMail

Hi,

If you create a brand new mailbox does the same behavior occur?
by MailEnable-Ian
Thu Mar 19, 2020 4:49 am
Forum: MailEnable Standard Edition
Topic: Agenda sync on android
Replies: 1
Views: 4543

Re: Agenda sync on android

Hi,

Standard edition does not include the CalDAV/CardDAV protocols. You need to upgrade to Professional or Enterprise editions. Please see feature matrix: https://www.mailenable.com/mail-server-features.asp
by MailEnable-Ian
Tue Mar 17, 2020 5:46 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Sync on Mobile works only randomly
Replies: 6
Views: 24989

Re: Sync on Mobile works only randomly

Hi,

Ok thanks. The developers are still looking into it sorry. We can see that it looks to a threading issue on the server side but its going to take more time to confirm and rectify the issue. For managed responses though, please reply to your open ticket.
by MailEnable-Ian
Tue Mar 17, 2020 4:07 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Sync on Mobile works only randomly
Replies: 6
Views: 24989

Re: Sync on Mobile works only randomly

Hi,

What is the ticket number?
by MailEnable-Ian
Thu Mar 12, 2020 2:34 am
Forum: MailEnable Enterprise Edition
Topic: Delete unread email older than X days
Replies: 2
Views: 5716

Re: Delete unread email older than X days

Hi,

https://www.mailenable.com/documentation/10.0/Enterprise/Postoffice_-_Agents.html
https://www.mailenable.com/documentation/10.0/Enterprise/Postoffice%20Mailbox%20Clean-Up%20Agent%20settings.html
by MailEnable-Ian
Thu Mar 05, 2020 11:17 pm
Forum: MailEnable Enterprise Edition
Topic: Attachment with period filtered
Replies: 2
Views: 5438

Re: Attachment with period filtered

Hi, There are no default filters in MailEnable that remove attachments from emails. You need to create them manually and they are executed by the MTA agent when messages are routed to their destinations queues. Sounds like the issue is more IMAP or POP. We would need access to the messages to check ...
by MailEnable-Ian
Thu Mar 05, 2020 11:13 pm
Forum: MailEnable Enterprise Edition
Topic: IMAP doesn't sync
Replies: 1
Views: 5825

Re: IMAP doesn't sync

Hi,

What version of MailEnable Enterprise do you have installed?
by MailEnable-Ian
Thu Mar 05, 2020 11:12 pm
Forum: MailEnable Enterprise Edition
Topic: delay in receiving e-mail
Replies: 1
Views: 4910

Re: delay in receiving e-mail

Hi,

Review this article to see if greylisting is the cause of the delays: https://www.mailenable.com/kb/content/article.asp?ID=ME020631
by MailEnable-Ian
Thu Mar 05, 2020 11:09 pm
Forum: MailEnable Professional Edition
Topic: Cannot create folders in webmail
Replies: 3
Views: 9713

Re: Cannot create folders in webmail

Hi,

Best way forward would be to lodge a support ticket via our support form below and provide access to the server so that a MailEnable technician can check in more detail.

https://www.mailenable.com/support/step1.asp
by MailEnable-Ian
Wed Mar 04, 2020 12:06 am
Forum: MailEnable Standard Edition
Topic: I don't see mewebmail
Replies: 2
Views: 8636

Re: I don't see mewebmail

Hi, I just install Mailenable standard and I don't have mewebmail under services and connectors in the MMC or in IIS. When you install MailEnable it will create a website named "MailEnable Webmail" within IIS and add a local binding named "mewebmail.localhost" under the website which is bound to the...
by MailEnable-Ian
Wed Feb 26, 2020 5:48 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: ME Licensing Server went down again
Replies: 2
Views: 14691

Re: ME Licensing Server went down again

Hi, We apologize for the inconvenience. When the license server goes offline it does not cause license validation issues as there is a long grace period. The problem was that it did not go offline but was returning an incorrect license result due to a failure that was being handled, rather than just...
by MailEnable-Ian
Mon Feb 24, 2020 10:56 pm
Forum: MailEnable Professional Edition
Topic: Cannot create folders in webmail
Replies: 3
Views: 9713

Re: Cannot create folders in webmail

Hi,

Try and access web mail locally on the server to see if exhibits the same behavior. If not then you may have firewall causing problems with the requests to the server.
by MailEnable-Ian
Thu Feb 20, 2020 11:46 pm
Forum: MailEnable Professional Edition
Topic: WEB mail selection of messages
Replies: 5
Views: 10143

Re: WEB mail selection of messages

Hi,

Thanks I have raised an issue for this in our register to be reviewed by the developers.