Hi,

You will need to contact Symantec for assistance in locating the command line scanner.

regards,

Hi,

You can find information on how to analyse log files in the following KB article: http://www.mailenable.com/kb/Content/Ar ... D=me020170

regards,

Hi, You can do this by navigating to servers>localhost>services>Webmail and right clicking on webmail to open the properties window. Next go to the "General" tab and you will see below the option to enable/disable "Display messages in HTML in the preview window", disable this option if you dont want...

Hi,

Ensure you dont have quota enabled on the drive for the user that is logged into the machine. Check your windows event log and ensure that it is not full.

regards,

Hi,

Check your log files for an indication why the messages are not being recieved.

regards,

Hi, I suggest reverting back to tab delimited files, and reperforming the migration, ensuring that you follow the procedure exactly the way it is explained in the manual, and also ensure that you do not tick "intergrated security" in the SQL properties page in the Mailenable provider migration utili...

Hi,

Are you able to telnet to the server?

regards,

Hi, In regards to your questions about sorting postoffices within meadmin postoffice dropdown menu, this will be sorted automatically if you using a database like SQL or simlar. If you are using tab delemited files then this is not possible. Future upgardes to Enterprise may inlcude this and may als...

Hi, Ensure you have enabled the filtering option for the server. You can do this by navigating to htis location in the Mailenable administration console: Server>localhost>filters and right click on filters. In the opening window you will be able to enable/disable the filtering option for the server....

Hi,

Have you applied the latest SMTP hotfix located here:
http://www.mailenable.com/hotfix/MEIMSM-HF050530.zip

regards,

Hi, Depending which version of AVG there should not be any issues, aslong as the AVG software you are using contains a command line scanner. More information on how to intergrate AVG anitivirus with Mailenable can be found in the following KB article: http://www.mailenable.com/kb/Content/Article.asp...

Hi,

The following KB article may help you:
http://www.mailenable.com/kb/Content/Ar ... D=me020251

regards,

Hi,

Try running the Meinstaller.exe utility and run the option "File permissions" and then run the option to "re-install webmail components". The Meinstaller utility can be found in the Mailenable BIN directory.

regards,

Hi, A suggestion is to tell your client to install Firefox on the machine to elimate the browser issue. We are not aware of any issues that would cause this type of behavoiur when using Windows XP and IE6. Have you checked the mailbox's inbox folder on the server to see if the messages are getting d...

Hi, Open regedit and navigate to this regkey location: HKEY_LOCAL_MACHINE\SOFTWARE\Mail Enable\Mail Enable\Connectors\SMTP and look for the "outbound queue directory" and "Incoming directory" and ensure the paths are correct. If they are incorrect double click the reg key and chnage the path locatio...