Hi,

Try this KB article for assistance:
http://www.mailenable.com/kb/Content/Ar ... D=me020080

regards,

Hi,

Are you referring to the variables used in the template file for the "Notify reciepient" action, or is it the action that does not execute when the filters criteria is met?

regards,

Hi,

You can find the hotfix for this security issue on our hotfix page:
http://www.mailenable.com/hotfix/default.asp

regards,

Hi, Have you setup your mail client software correctly? Ensure you have "My server requires authentication" in the account properties for your emial client program. The following Kb article explains how to setup mailenable to access POP and SMTP: http://www.mailenable.com/kb/viewarticle.asp?&SS=clie...

Hi,

Have you tired re-installing Enterpise and preserving existing settings

regards,

Hi, Have you checked if the extension is registered? You can check this by navigating in the MMC to File>Add remove snap-ins>Extensions and select Mailenable Management in the snap ins dropdown menu and check to see if the webmail service is in the list and checked. Have you tried runniong the MeIns...

Hi,

Try and rebuild the .MSC file using the instructions in the following KB article to see it fixes the problem:

http://www.mailenable.com/kb/Content/Ar ... D=me020274

regards,

Hi, This problem has been rectified in the 1.1 beta version of Enterprise. The problem was that it was inidcating that the option was enabled in the "Feature sleection" window, but it was dsiabled by default. To fix your problem you can either upgrade to the latest beta version or you can enable/dis...

Hi,

If you selected "preserve exisiting settings" when you upgraded then it will retain the old config file form the 1.16 version. Is all working OK now?

regards,

Hi Mark, When you do a restore from a backup directory it does not restore your version back to an older version (IE :v1.16). It sounds like your config directory has not been retained when you did the upgrade to 1.54. When you upgraded to the latest version did you select the setting to "Preserve e...

Hi, Looking at the screenshot of the debug output of the MTA agent, it seems that the filtering is not enabled. Have you created a virus filter? Follow the instructions below on how to create a virus filter and how to enbale the filtering. 1) In the administration program, expand the Servers->localh...

Hi,

Try this Kb article for assistance:
http://www.mailenable.com/kb/Content/Ar ... D=me020231

regards,

Hi, You should not have any problems upgrading from Standard to Enterprise, when you install enteprise you will have to option to preserve existing settings. More information on how to upgrade to a newer version of Mailenable can be found here: http://www.mailenable.com/kb/viewarticle.asp?&SS=upgrad...

Hi, Looking at the error Outlook is producing, it seems it could be a firewall preventing you from sending or a missed typed email address. I suggest you check your firewall settings to see if it is blocking port 25. This KB article explains various Outlook error codes: http://www.mailenable.com/kb/...

Hi,

Seems like the version you are running is quite outdated, I suggest you download the latest Professional version 1.54 and upgrade. You can find the latest version at this location: http://www.mailenable.com/mailenableprof.exe

regards,