Search found 9319 matches

by MailEnable-Ian
Tue Jun 14, 2005 4:55 am
Forum: Third Party Applications
Topic: Symantec AntiVirus 9.0
Replies: 3
Views: 6776

Hi,

You will need to contact Symantec for assistance in locating the command line scanner.

regards,
by MailEnable-Ian
Tue Jun 14, 2005 1:18 am
Forum: General
Topic: Deciphering Log Files
Replies: 1
Views: 3680

Hi,

You can find information on how to analyse log files in the following KB article: http://www.mailenable.com/kb/Content/Ar ... D=me020170

regards,
by MailEnable-Ian
Tue Jun 14, 2005 1:15 am
Forum: MailEnable Enterprise Edition
Topic: Stopping webmail downloading images in email
Replies: 3
Views: 4417

Hi, You can do this by navigating to servers>localhost>services>Webmail and right clicking on webmail to open the properties window. Next go to the "General" tab and you will see below the option to enable/disable "Display messages in HTML in the preview window", disable this option if you dont want...
by MailEnable-Ian
Tue Jun 14, 2005 1:00 am
Forum: MailEnable Professional Edition
Topic: Disk is full - MMC Consol cannot be opened
Replies: 1
Views: 2363

Hi,

Ensure you dont have quota enabled on the drive for the user that is logged into the machine. Check your windows event log and ensure that it is not full.

regards,
by MailEnable-Ian
Tue Jun 14, 2005 12:46 am
Forum: MailEnable Standard Edition
Topic: Problem's Simple, Just Cannot get emails from eBay
Replies: 1
Views: 1532

Hi,

Check your log files for an indication why the messages are not being recieved.

regards,
by MailEnable-Ian
Fri Jun 10, 2005 3:11 am
Forum: MailEnable Enterprise Edition
Topic: Big problem after SQL conversion
Replies: 1
Views: 2595

Hi, I suggest reverting back to tab delimited files, and reperforming the migration, ensuring that you follow the procedure exactly the way it is explained in the manual, and also ensure that you do not tick "intergrated security" in the SQL properties page in the Mailenable provider migration utili...
by MailEnable-Ian
Fri Jun 10, 2005 2:50 am
Forum: MailEnable Professional Edition
Topic: Could not receive data: Operation timed out
Replies: 2
Views: 2786

Hi,

Are you able to telnet to the server?

regards,
by MailEnable-Ian
Fri Jun 10, 2005 1:09 am
Forum: MailEnable Enterprise Edition
Topic: Search postoffices in webadmin
Replies: 5
Views: 5274

Hi, In regards to your questions about sorting postoffices within meadmin postoffice dropdown menu, this will be sorted automatically if you using a database like SQL or simlar. If you are using tab delemited files then this is not possible. Future upgardes to Enterprise may inlcude this and may als...
by MailEnable-Ian
Fri Jun 10, 2005 12:47 am
Forum: MailEnable Professional Edition
Topic: Panda AV - new ME Professional
Replies: 3
Views: 2334

Hi, Ensure you have enabled the filtering option for the server. You can do this by navigating to htis location in the Mailenable administration console: Server>localhost>filters and right click on filters. In the opening window you will be able to enable/disable the filtering option for the server....
by MailEnable-Ian
Thu Jun 09, 2005 5:43 am
Forum: MailEnable Enterprise Edition
Topic: SMTP queues error
Replies: 6
Views: 7331

Hi,

Have you applied the latest SMTP hotfix located here:
http://www.mailenable.com/hotfix/MEIMSM-HF050530.zip

regards,
by MailEnable-Ian
Thu Jun 09, 2005 2:14 am
Forum: MailEnable Professional Edition
Topic: AVG + Mailenbale pro + Win 2000 Server
Replies: 1
Views: 1420

Hi, Depending which version of AVG there should not be any issues, aslong as the AVG software you are using contains a command line scanner. More information on how to intergrate AVG anitivirus with Mailenable can be found in the following KB article: http://www.mailenable.com/kb/Content/Article.asp...
by MailEnable-Ian
Thu Jun 09, 2005 1:51 am
Forum: MailEnable Professional Edition
Topic: Dealing with the SMTP Outbound Queue
Replies: 1
Views: 1711

Hi,

The following KB article may help you:
http://www.mailenable.com/kb/Content/Ar ... D=me020251

regards,
by MailEnable-Ian
Thu Jun 02, 2005 1:07 am
Forum: MailEnable Professional Edition
Topic: Cannot read message in webmail
Replies: 6
Views: 5649

Hi,

Try running the Meinstaller.exe utility and run the option "File permissions" and then run the option to "re-install webmail components". The Meinstaller utility can be found in the Mailenable BIN directory.

regards,
by MailEnable-Ian
Wed Jun 01, 2005 6:32 am
Forum: MailEnable Professional Edition
Topic: Cannot read message in webmail
Replies: 6
Views: 5649

Hi, A suggestion is to tell your client to install Firefox on the machine to elimate the browser issue. We are not aware of any issues that would cause this type of behavoiur when using Windows XP and IE6. Have you checked the mailbox's inbox folder on the server to see if the messages are getting d...
by MailEnable-Ian
Wed Jun 01, 2005 5:10 am
Forum: MailEnable Professional Edition
Topic: SMTP Connector problem
Replies: 1
Views: 1483

Hi, Open regedit and navigate to this regkey location: HKEY_LOCAL_MACHINE\SOFTWARE\Mail Enable\Mail Enable\Connectors\SMTP and look for the "outbound queue directory" and "Incoming directory" and ensure the paths are correct. If they are incorrect double click the reg key and chnage the path locatio...