Hi,

I suggest you follow the KB article below which will get you started in correctly configuring DNS settings on your server for Mailenable:

http://www.mailenable.com/documentation ... _Guide.htm

regards,

Hi, What is the error rerturned from the email client? The following KB article explians how to troubleshoot POP and SMTP authentication problems: http://www.mailenable.com/kb/Content/Article.asp?ID=me020335 This KB article explains how to correctl setup your email client to access POP and SMTP: htt...

Hi, Ensure the filtering for the server is enabled. Navigate to Servers>localhost>filters and right click to open the properties window. In the opening window you can enable/disable the filtering. Have you created a virus filter? Navigate to Messaging Manager>Postoffices>Filters and create a virus f...

Hi,

This problem has been addressed in Enterprise 1.1 beta, you can fidn the 1.1 beta here: http://www.mailenable.com/beta/Enterprise11b11.EXE

regards,

Hi,

Have you checked the Mailenable log files? If you are smarthosting then you can check the SMTP logs, if the redirection is local you can check the postoffice logs. Have you checked the badmial folder for the missing messages?

regards,

Hi,

This option is part of Enterprise, it allows you to enable webmail logging.

regards,

Hi,

There is an updated version of the MESPAMCMD.exe utility which can be downloaded from this link which fixes the merge option http://www.mailenable.com/hotfix/mespamcmd.zip

regards,

Hi,

The domain name you see in the Message-ID is the domian name you configured for the SMTP connector in your local domain name option.

regards,

Hi, We are unaware of any bugs that relate to disabling catch-alls, can you please provide more detail on the problem you are experiencing. You may want to manually remove the catch-all address in the address_map.tab file. Navigate to c:\program files\mailenable\Config directory and locate the addre...

Hi,

The following KB article explains how to upgarde Mailenable to a newer version:
http://www.mailenable.com/kb/viewarticl ... 020040.htm

regards,

Hi,

The CACLS commands are commands to be entered at a DOS command prompt. Copy and paste the commands I mentioned in my earlier post, changing the paths to point to your path configuration.

regards,

Hi, Have you tried manually running the CACLS command on the Mailenable folders? CACLS "C:\Program Files\Mail Enable\Config" /t /e /g IME_ADMIN:F CACLS "C:\Program Files\Mail Enable\Queues" /t /e /g IME_ADMIN:F CACLS "C:\Program Files\Mail Enable\Postoffices" /t /e /g IME_ADMIN:F More information on...

Hi,

Try reviewing this Kb article for assistance:
http://www.mailenable.com/kb/viewarticl ... 020003.htm

regards,

Hi,

What problems are you experiencing when this error occurs in the event log?

regards,

Hi,

The "Auto Repsonse" tag you see in the from field, will need to be manually changed in the file itself. Just remember that if you disable/enable the option the file will be re-created and the tag will then default back to "Auto repsonse".

regards,