Hi, We are aware of this problem occuring in older versions of mailenable and was fixed. If you have and older version then to resolve the duplicate helo/ehlo is to disable the AVG proxy server option as this would cause the duplicates. This was resolved in later versions so that the option could st...

Hi,

This KB article explains about maximum message size:
http://www.mailenable.com/kb/Content/Ar ... D=me020218

regards,

Hi, Ensure all your paths are correct in the Antivirus configuration window, and ensure you dont have the /EXPORT parameter for AVG 7 and that the resident shield and Email scanning has been disabled as this will cause conflicts. I have tested this and had no problems configuring version 7. The test...

Hi,

This is the article you looking for: http://www.mailenable.com/kb/Content/Ar ... D=me020027

regards,

Hi,

Navigate to this location in regedit: HKEY_LOCAL_MACHINE\SOFTWARE\Mail Enable\Mail Enable\Agents\MTA\Filters\MEAVGR7

and add this DWORD "Type" with a decimal value of "1".

regards,

Hi, Have you reviewed the article on how to intergrate AVG 7 with mailenable? http://www.mailenable.com/kb/Content/Article.asp?ID=me020201 Have you checked the Antivirus logfiles for an indication if the AV is working? You can check these by navigating to Servers>localhost>Filters>Mailenable Message...

Hi, When you create a mailbox in webadmin you will have the option to specify what alias addresses are to be used for a mailbox in step 2 of the mailbox creation wizard. In step 2 window you will see the available email addresses in the list, using any configured domains for that postoffice. regards,

Hi,

In th emailenable Administration program right click on the postoffice you have created and navigate to the Webadmin tab. In the webadmin properties you iwll bale to specify how many maiboxes are allowed to be created for the postoffice.

regards,

Hi, Can you explain what you are trying to filter and the criteria used in the filter and the actions used. Ensure the filtering is enabled if you have upgraded to a new version. To enable the filtering for the server navigate to Servers>localhost>Filters and right click to open the enable/disable w...

Hi, Are you referring to Webmail or HTTPMail? Where are you experiencing the error, in Outlook or IE? Can you please explain in more detail the setup process used? The following Kb article explains how to correctly configure HTTPMail: http://www.mailenable.com/kb/Content/Article.asp?ID=me020031 This...

Hi, Ensure you are using the correct credentials. You need to use Mailboxname@postofficename and not domain name. In outlook make sure you have the "My server requires Authentication" enabled. More information on how to setup your mail client can be found here: http://www.mailenable.com/kb/viewartic...

Hi, This error usually indicates that you have duplicate entries in the Postoffice.tab file. I suggest you navigate to c:\program files\mailenable\Config directory and check in the Postoffice.tab file that there are no duplicate entries. If so, delete the duplicates and save the file. Once you have ...

Hi,

The problem has been rectified and you can fix it by downlaoding the updated scripts for 3.6 from our site and just do a re-install.

the link for the updated scripts is here: http://www.mailenable.com/files/webppliancemeaddon.zip

regards,

Hi, Unfortuanately we do not have any tokens ready for the French langauge. If you have nearly completed your translation to French and have problems with the translation then i suggest you lodge a support ticket with Mailenable and a technician will help you with your problems. You can lodge your r...

Hi, Follow the instructions below for the correct setup for AV: 1. Navigate to Servers>localhost>Filters and right click it. Tick the enable box to enable filtering. 2. Navigate to Servers>localhost>Filters>Mailenable Message Filter and highlight filters. In the right hand side list window you will ...