Hi, Yes the tokens will be initially available using the MELANGPort utility which downloads the approprioate tokens depending on the language selected in the utility. Eventually these tokens will be included in future releases of the Enterprise version eliminating the use of the language utility. Re...

Hi, If you have the MTA filtering enabled in the MTA properties then this will turn on the filtering, the pick up event is for use with other third party applications that can be called to do specific tasks. How are you configuring the filter? Have you checked the MTA logs for any indication if the ...

Hi,

The redirection option is in the mailbox properties menu. Right-click the mailbox and click on properties. In the next window click on the "Redirection" tab to configure redirection for the mailbox.

Regards,

Hi,

Have you checked your log files. Can you provide more detail on the problem.

Regards,

Hi,

The following KB article explains how to chnage the location of mailenables message store:
http://www.mailenable.com/kb/viewarticl ... 020146.htm

Regards,

Hi,

The following KB article explains how to resolve MTA looping issues Error (MTA-1010): http://www.mailenable.com/kb/viewarticl ... 020076.htm

Regards,

Hi,

We are currently developing token files for the Enterprise verison of MAilenable. You will be able to download spanish token files once they have been finalised.

Regards,

Hi, We have telnetted to your domain and re-simulated your problem. Looking up your domain on DNSreport it indicates that your Mail server is failing on the "RCPT TO:" command, this usually indicates that your DNS or SMTP configuration maybe incorrect, can you please check these settings to see if t...

Hi, In regards to your questions about filtering, if you have registered Mailenable professional then you can upgrade to version 1.52 and take advantage of the new filtering option. The filters in Professional work at a global level so all filters configured will filter all postoffices. Enterprise h...

Hi,

This is the KB you looking for: http://www.mailenable.com/kb/viewarticl ... 020073.htm
Regards,

Hi,

If the evaluation period expires then it will disable the filtering option.

If it isn't the license then i suggest you check that MTA filtering is enabled under the MTA>Antivirus/Filters options.

Regards,

Hi,

Are you able to provide a bit more detail, so that we can do some DNS tests on our side. Your domain name, diagnostic report, log extracts.

Regards,

Hi,

Do you have the "ehlo" commands enabled under the SMTP>Advanced properties"? Navigate to Connectors>SMTP>Advanced SMTP.

Could you also show the log extract of when the message bounced?

Hi, Have you configured your client authentication credentials correctly? You should firstly ensure that you are using the correct credentials when you authenticate against MailEnable. MailEnable services require that credentials be in the following format MailboxName@PostofficeName. The followingKB...

Hi,

This KB article might help you:
http://www.mailenable.com/kb/viewarticl ... 020251.htm

Regards,