Hi,

In professional to open the message in a new window, you can click on the first icon, next to the tickbox for the message, which will allow you to open the message in a new window.

regards,

Hi,

Ensure that the username is correct (In the screenshot for account name you have: 123@sprungmedia.com, ensure that the postofficename part is correct. Do not use the domian name you need to use the postoffice name. (IE: 123@sprungmedia).

regards,

Hi, Unfortunately we are still working on the token files for certain languages, so you will need to maunaully translate each token value. To do this choose the Version to be translated then the language in the langauge tool. Next hit the button "Request Current language template from Mailenable web...

Hi, Ensure you are loading the correct .msc file for the professional version. Navigate to c:\program fiels\mailenable\BIN directory and locate the file Mailenable-Professional.msc and try to load that one to see if it fixes your problem. If so you may want to update the link in the start menu. Anot...

Hi,

Ensure that you are using the correct Ensim scripts for Ensim. Version 4.0 should be used with the 4.0 Scripts, the 3.6 with the 3.6 scripts.

regards,

Hi, This problem has been fixed in the 1.05 release of Enterprise. The problem was that the DIR_SIZE.tmp file located in the mailbox's inbox folder that contains the folder size was getting calculated in Kilobytes instead of Bytes. Cannot confirm the release of 1.05 yet, most likely in the next few ...

Hi,

Can you explain what doesnt work? Is the utility producing errors? Ensure when using the language utility you specify Enterprise in the dropdown menu labelled "Application Base".

regards,

Hi,

Have you stopped started the POP service? The POP before SMTP directory structure (Config\Connections folder) will get created when the POP service is stopped/started. The .PBS file that resides in the connections folder will get created when the user tries to authenticate this way.

regards,

Hi,

You can change the member list limit by right clicking on a the postoffice the list resides in and navigate to the Web Administration properties window. Here you can specify how many lists can be created and how many members for the lists.

regards,

Hi,

What does outlook return when you cant send. Are there any errors displayed?
The following KB article explains various reasons for troubleshooting email client connectivity:
http://www.mailenable.com/kb/Content/Ar ... D=me020075

regards,

Hi,

Use this KB article to ensure you have corretly configured Outlook:
http://www.mailenable.com/kb/Content/Ar ... D=me020198

regards,

Hi,

Try this Microsoft KB article:
http://support.microsoft.com/?kbid=813514

regards,

Hi,

Try this KB article, it explaisn how to setup your email client to access the POP and SMTP services in mailenable:

http://www.mailenable.com/kb/Content/Ar ... D=me020198

regards,

Hi,

Try running the MeInstaller.exe utility located in c:\program files\Mailenable\BIN directory. Run the option to re-install webmail components.

Regards,

Hi,

Try this Filtering troubleshooter for some pointers:
http://www.mailenable.com/kb/Content/Ar ... D=me020356

regards,