Hi,

Navigate to Servers>localhost>services>Webmail and right click on webmail. In the properties window of webmail you will see "Number of messages per page" option. You will need to restart webmail components and IIS for it to make the change.

regards,

Hi, For your questions about removing the dropdown menu for the avaliable skins in webmail, this is not possible using the professional verison of mailenable, however for a temporary solution you can navigate to the location where the skins folders are and delete them or move them to another locatio...

Hi, You can try this KB article which explains various error codes from Outlook it may assist in diagnosing your problem: http://www.mailenable.com/kb/Content/Article.asp?ID=me020134 You may also want to check your SMTP debug and activity log files that will also indicate any errors or DNS failures....

Hi,

When does the error occur? Does this error occur on all mailbox's? Have you tried running the MEInstaller.exe utility located in c:\program files\Mailenable\BIN directory and run the option to re-install the webmail components?

regards,

Hi, The following SPAM faq has some quite useful information on SPAM protection in mailenable. http://www.mailenable.com/kb/Content/Article.asp?ID=me020354 For your questions about deleting infected messages when using an AV filter, you can just simply add the action to delete the message when the a...

Hi, You can create a filter that will pickup all file extensions specified in the filters file extension list. The correct filter criteria to use is "Where the message has attachments". Select that criteria and then double click it to open the file extension list. Add the file extensions you would l...

Hi, You can create a mailbox called "sales" with an alias address "sales@domain.com" then you can create a redirection for that mailbox using the three mailboxes addresses you have specified. To create a redirection for the mailbox "sales", right click on the mailbox and open the properties window. ...

Hi Danny, Regarding the address map corruption can you please upgrade to the latest version of standard from this link: http://www.mailenable.com/beta/standard19b3.exe Also you will need to ensure that the ADDRESS-MAP.TAB file has a special entry in the file required to route non-local SMTP messages...

Hi, You can try and re-add the Mailenable MMC snap-in manually. The following KB article explains the procedure involved. http://www.mailenable.com/kb/Content/Article.asp?ID=me020274 Also ensure you are running the latest version of professional. Global filtering was introduced to the professional v...

Hi,


We are not aware of any issues in this area, however if you can lodge a support request attatching all relevant data needed a support technician will look into it further.

http://www.mailenable.com/support/supportrequest.asp

regards,

Hi, Upgrading from Professional to Enterprise should not keep your server down very long. Once you have completed the install process all you have to do is reboot the server and should be ok. Ensure during the upgrade procedure to select "preserve exisitng configuration" to retain your current confi...

Hi, Can you setup a new postoffice with the same scenario and see if you can get the same results. Looking at your address_map it seems that it is formatted incorrectly. By creating a new postoffice and a couple of mailboxes, their email addresses will get added to the address map file. So if the sa...

Hi,

Does the mailbox danny exist? Can you see the mailbox Danny in the mailbox list in the Mailenable Administration Mailbox list?

regards,

Hi,

Try this KB article for help:
http://www.mailenable.com/kb/Content/Ar ... D=me020258

regards,

Hi, When you did the upgrade did you chnage any of the data repository paths for mailenable? You can check the ptahs by navigating to right clicking on Messaging manger in the Mailenable Administration program and opening the properties window. In the properties window you will have the ability to c...