Search found 9216 matches

by MailEnable-Ian
Thu Feb 10, 2005 11:29 pm
Forum: MailEnable Professional Edition
Topic: No filter tab -- Upgrade from standard to pro
Replies: 7
Views: 6673

Hi, You can try and re-add the Mailenable MMC snap-in manually. The following KB article explains the procedure involved. http://www.mailenable.com/kb/Content/Article.asp?ID=me020274 Also ensure you are running the latest version of professional. Global filtering was introduced to the professional v...
by MailEnable-Ian
Thu Feb 10, 2005 5:48 am
Forum: MailEnable Professional Edition
Topic: Message goes to Catch All
Replies: 2
Views: 2414

Hi,


We are not aware of any issues in this area, however if you can lodge a support request attatching all relevant data needed a support technician will look into it further.

http://www.mailenable.com/support/supportrequest.asp

regards,
by MailEnable-Ian
Thu Feb 10, 2005 5:20 am
Forum: MailEnable Enterprise Edition
Topic: Upgrade process - Pro to Ent
Replies: 2
Views: 3886

Hi, Upgrading from Professional to Enterprise should not keep your server down very long. Once you have completed the install process all you have to do is reboot the server and should be ok. Ensure during the upgrade procedure to select "preserve exisitng configuration" to retain your current confi...
by MailEnable-Ian
Thu Feb 10, 2005 5:06 am
Forum: MailEnable Standard Edition
Topic: Catchall not working
Replies: 9
Views: 6695

Hi, Can you setup a new postoffice with the same scenario and see if you can get the same results. Looking at your address_map it seems that it is formatted incorrectly. By creating a new postoffice and a couple of mailboxes, their email addresses will get added to the address map file. So if the sa...
by MailEnable-Ian
Thu Feb 10, 2005 3:17 am
Forum: MailEnable Standard Edition
Topic: Catchall not working
Replies: 9
Views: 6695

Hi,

Does the mailbox danny exist? Can you see the mailbox Danny in the mailbox list in the Mailenable Administration Mailbox list?

regards,
by MailEnable-Ian
Wed Feb 09, 2005 12:38 am
Forum: MailEnable Enterprise Edition
Topic: urgent:web mail giving this error, pls help
Replies: 1
Views: 3317

Hi,

Try this KB article for help:
http://www.mailenable.com/kb/Content/Ar ... D=me020258

regards,
by MailEnable-Ian
Wed Feb 09, 2005 12:33 am
Forum: MailEnable Enterprise Edition
Topic: Enterprise 1.04 Installation
Replies: 1
Views: 3999

Hi, When you did the upgrade did you chnage any of the data repository paths for mailenable? You can check the ptahs by navigating to right clicking on Messaging manger in the Mailenable Administration program and opening the properties window. In the properties window you will have the ability to c...
by MailEnable-Ian
Wed Feb 09, 2005 12:18 am
Forum: MailEnable Professional Edition
Topic: Queues
Replies: 1
Views: 2198

Hi, Well you can start by re-injecting one by one each message back into the respective folders until it stalls. c:\mail enable\queues\outbound\ = Where the command file for the message is stored. c:\mail enable\queues\outbound\messages = Where the message is stored The following Kb article's explai...
by MailEnable-Ian
Wed Feb 09, 2005 12:06 am
Forum: MailEnable Professional Edition
Topic: No filter tab -- Upgrade from standard to pro
Replies: 7
Views: 6673

Hi, Ensure you are running the correct .msc file to load mailenable, it could be possible that when you upgraded from Standard to Professional it didnt update the Start menu program group with the new link .msc file for Professional. To resolve this navigate to c:\program files\Mailenable\BIN direct...
by MailEnable-Ian
Tue Feb 08, 2005 11:56 pm
Forum: MailEnable Standard Edition
Topic: Catchall not working
Replies: 9
Views: 6695

Hi,

Ensure you havent configured that mailbox(danny@domain.com) to be a catch-all. To do this right click on the domain and open its properties window, in the properties window you can specify catch-alls.

regards,
by MailEnable-Ian
Tue Feb 08, 2005 4:15 am
Forum: MailEnable Enterprise Edition
Topic: Spam Filtering
Replies: 15
Views: 20525

Hi,

What is it you are not satisfied about? Are you experiencing problems with the filtering? The SPAM filtering is quite new in mailenable so the more feedback we have on this the more we can improve the filtering option.

regards,
by MailEnable-Ian
Tue Feb 08, 2005 4:05 am
Forum: MailEnable Professional Edition
Topic: urgent:web mail giving this error, pls help
Replies: 1
Views: 2370

Hi,

This KB article might help you: http://www.mailenable.com/kb/Content/Ar ... D=me020033

regards,
by MailEnable-Ian
Mon Feb 07, 2005 11:27 pm
Forum: MailEnable Professional Edition
Topic: Filtering does not work!
Replies: 25
Views: 21400

Hi, Ensure that you are not trying to pickup a word in a message that has been formatted in HTML rich text. For example if you create a message in HTML and in the body you have a word "porn" then that word would look like this in the message body <a>porn</a>. So to ensure you can pick up words that ...
by MailEnable-Ian
Mon Feb 07, 2005 5:47 am
Forum: MailEnable Professional Edition
Topic: 0 byte e-mails inbound queue
Replies: 11
Views: 8546

Hi,

Is there anything in the SMTP logs that indicate incomplete transactions? Is there anything consistant regarding the messages in the queues that you can see?

regards,
by MailEnable-Ian
Mon Feb 07, 2005 5:28 am
Forum: MailEnable Standard Edition
Topic: AddPostOfficesToScope: File not found: MEAIPO.DLL
Replies: 3
Views: 4229

Hi, Try running the MeInstaller.exe utility located in C:\program files\Mailenable\BIN directory, and run the option to re-register the MMC components. If that doesnt resolve your problems then i suggest you re-install standard, which should copy and re-register the .DLL causing you problems. regards,