Search found 75 matches

by sgirard
Thu Dec 15, 2016 8:38 pm
Forum: MailEnable Enterprise Edition
Topic: Password Resets?
Replies: 0
Views: 4039

Password Resets?

Hi, Accounts IME_User, IME_Admin, and IME_System have had their passwords changed. I know what they are, but I would like them unchanged. Any idea how to reset these back? As it is now, every time I install an update I have to go in and manually configure the anonymous users in IIS, and I suspect th...
by sgirard
Mon Jul 18, 2016 2:38 pm
Forum: MailEnable Enterprise Edition
Topic: Single Threaded?
Replies: 2
Views: 3051

Single Threaded?

Is mailenable a completely single-threaded application? I have been experiencing performance issues lately and finally did some performance monitoring, and all the IIS processes go into a single pool that is single threaded, and my processor cores do not seem to be helping much. I could add a second...
by sgirard
Thu Jul 07, 2016 5:23 pm
Forum: MailEnable Connector for Microsoft Outlook
Topic: Times shifting
Replies: 2
Views: 4525

Times shifting

I am having a lot of trouble with times of Outlook appointments shifting. One day it says 2PM, next day it says 6PM. My users are rebelling and going back to paper calendars because the times are so random. Does anyone have any ideas what to check? We are using the most recent version of enterprise,...
by sgirard
Thu Jul 07, 2016 5:20 pm
Forum: MailEnable Connector for Microsoft Outlook
Topic: Outlook Mailenable Address Book
Replies: 3
Views: 6061

Re: Outlook Mailenable Address Book

Yeah, I tried deleting the profile, and all the local MAPI cache and no luck.

I agree, in the past this has solved this problem.

Thanks for the suggestion.
by sgirard
Thu Jun 30, 2016 4:06 pm
Forum: MailEnable Connector for Microsoft Outlook
Topic: Outlook Mailenable Address Book
Replies: 3
Views: 6061

Outlook Mailenable Address Book

So, normally when I set up a user with the MAPI client, the mailenable address book just works. It is not the default contact list in Outlook, but the end user can select it. But: I have a user who lost that ability. I have deleted and re-added the outlook MAPI account and the underlying profile, to...
by sgirard
Tue Feb 23, 2016 6:49 pm
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: IPhones 9.04
Replies: 6
Views: 4853

IPhones 9.04

I updated to 9.04 Enterprise Premium last night and all our iphones are continually prompting for username/password and not accepting any entered values.

Problem is not on any Droid.

Any ideas?
by sgirard
Tue Feb 23, 2016 3:08 pm
Forum: MailEnable Enterprise Edition
Topic: Passwords?
Replies: 0
Views: 2779

Passwords?

How would a mail admin recover the passwords to the AD service accounts?

IME_User and IME_Admin account passwords have been changed by an admin user and every update that we apply breaks our web mail until we go through our IIS server and change the credentials.
by sgirard
Mon Feb 22, 2016 1:58 pm
Forum: MailEnable Connector for Microsoft Outlook
Topic: MAPI Plug in
Replies: 2
Views: 3585

Re: MAPI Plug in

Thank you for this Ian.
by sgirard
Thu Feb 11, 2016 3:25 pm
Forum: MailEnable Connector for Microsoft Outlook
Topic: MAPI Plug in
Replies: 2
Views: 3585

MAPI Plug in

Okay, seriously. My users are getting prompted every day or two with these MAPI client updates.

Can we get a stable release? It is overwhelming my help desk.

Mailenable team - can someone share the registry key to disable auto checking for updates? So I can at least roll that out?
by sgirard
Mon Sep 14, 2015 5:22 pm
Forum: MailEnable Enterprise Edition
Topic: TLS?
Replies: 0
Views: 2137

TLS?

So, I have a partner who uses ZIX secure email platform to send encrypted emails to me. The way it should be working is, if they can make a TLS connection to my server, they send it in clear text, otherwise their gateway sends us a link and we have to log into their portal to retrieve the message. I...
by sgirard
Tue Jul 07, 2015 7:01 pm
Forum: MailEnable Connector for Microsoft Outlook
Topic: Tasks
Replies: 0
Views: 3179

Tasks

I had a MS Outlook user lose track of tasks. Some of them were just missing one morning when she logged in, but were available on her phone via EAS, and on webmail. I have deleted her MS Mail profile, deleted her local cache in her USER folder on the local computer, AND deleted the indexes in the ta...
by sgirard
Tue Feb 03, 2015 7:48 pm
Forum: MailEnable Connector for Microsoft Outlook
Topic: Folder Delete
Replies: 0
Views: 2759

Folder Delete

Windows 7 \ Outlook 2013 64 \ Newest MAPI Plug In \ Newest ME Server I cannot regularly delete folders from Outlook. I just did a test were I deleted three empty mail folders in Outlook, and only one was deleted on the server. No error was displayed. They just come back when I open Outlook again. Th...
by sgirard
Sun Jun 22, 2014 3:07 pm
Forum: MailEnable Professional Edition
Topic: [SOLVED] UI Initialization Warning
Replies: 4
Views: 5445

Re: UI Initialization Warning

I just updated to 8.51 and I a seeing this error in Windows 8.1 and IE 11.
by sgirard
Tue Dec 31, 2013 5:50 pm
Forum: MailEnable Connector for Microsoft Outlook
Topic: 1.61 Delivery Problems
Replies: 0
Views: 2439

1.61 Delivery Problems

Anyone notice that mail delivery in spotty with the 1.61 upgrade? I am getting lots of reports from users of different configurations that mail is not being delivered, even when send/receive is used.

Closing and opening Outlook seems to force delivery.
by sgirard
Fri Nov 01, 2013 7:34 pm
Forum: General
Topic: Does ME look at the forum anymore?
Replies: 2
Views: 3323

Re: Does ME look at the forum anymore?

I have found that most often, the answers, if they come, are weeks or months later.

I am sure most of the clients would pay a few dollars more to support an employee to keep on top of our questions.