Search found 787 matches

by Admin
Mon Mar 30, 2015 2:14 am
Forum: MailEnable Enterprise Edition
Topic: [SOLVED] Prevent AUTH from PCName
Replies: 4
Views: 931

Re: Prevent AUTH from PCName

Hi,

Yes, this is possible. Please see the forum thread:

http://forum.mailenable.com/viewtopic.php?f=6&t=28210
by Admin
Mon Mar 30, 2015 2:13 am
Forum: MailEnable Enterprise Edition
Topic: [SOLVED] Mailbox locked - How to block PC Name?
Replies: 2
Views: 776

Re: Mailbox locked - How to block PC Name?

Hi,

It is not recommended to use the option to lock a mailbox - it is better to just use the abuse prevention option which blocks the inbound IP address. If you want to block by the PC name though, you could try the option described at:

http://forum.mailenable.com/viewtopic.php?f=6&t=28210
by Admin
Mon Mar 30, 2015 2:09 am
Forum: MailEnable Professional Edition
Topic: How to retry sending when greylisted using MailEnable?
Replies: 3
Views: 665

Re: How to retry sending when greylisted using MailEnable?

Hi,

The server uses the retry settings under the SMTP Delivery options. You cannot force a retry from a client application, the server will just do this itself. In the administration program, under the SMTP Outbound queue you could right click and use the Send Now menu item.
by Admin
Thu Mar 12, 2015 1:31 am
Forum: MailEnable Enterprise Edition
Topic: getting 220*******
Replies: 2
Views: 475

Re: getting 220*******

Hi,

If you see something like

220 ********************************

This would mean a Cisco firewall is protecting the SMTP service. Unfortunately this will block things like authentication. Please see:

http://www.mailenable.com/kb/content/article.asp?ID=me020159
by Admin
Wed Mar 11, 2015 4:24 am
Forum: MailEnable Standard Edition
Topic: Email Rejected by Office 365 due to Trailing Dot/Period
Replies: 1
Views: 1421

Re: Email Rejected by Office 365 due to Trailing Dot/Period

Hi, This is from your server to the Office365 domain? The EHLO value is set in the MailEnable administration program, under the SMTP properties, under the General tab. You should replace this with a valid domain, such as mail.example.com (i.e. the domain for the mail server, which resolves correctly...
by Admin
Fri Feb 27, 2015 9:32 am
Forum: MailEnable Standard Edition
Topic: BUG REPORT: MailEnable installer incorrectly resets postoffice location registry keys
Replies: 2
Views: 857

Re: BUG REPORT: MailEnable installer incorrectly resets postoffice location registry keys

Hi,

I could emulate the problem. The "Mail Root" registry path is updated but the other two aren't. They are older keys (the mail root on was replacing the other) must still be used in places. I've raised the issue for the developers to fix. Should be in the next minor update.
by Admin
Tue Feb 24, 2015 1:17 am
Forum: MailEnable Professional Edition
Topic: Prevent "Message Delivery Delay" messages
Replies: 2
Views: 813

Re: Prevent "Message Delivery Delay" messages

Hi, The SMTP Delivery options control this. In the administration program, expand the Servers->localhost->Connectors and Services branch, right click on the SMTP icon and select Properties from the popup menu. Click the Delivery tab and there are options for the delay notifications. By default, only...
by Admin
Thu Feb 12, 2015 12:12 am
Forum: Suggestions
Topic: Host screening by ELHO/HELO initial conversation
Replies: 9
Views: 3353

Re: Host screening by ELHO/HELO initial conversation

Hi, This is available as a registry key in version 8.56 and later. It does not do wildcards yet though. But you can add a list of ones you want to block. The registry key required is below and takes a string value of the items you want to block. Separate them with a comma: For 32bit Windows: [HKEY_L...
by Admin
Fri Aug 15, 2014 9:22 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Time zone issue on Calendar: Bogota, Lima, Quito, Rio Branco
Replies: 9
Views: 3534

Re: Time zone issue on Calendar: Bogota, Lima, Quito, Rio Br

We don't assume it is to do with you. Our first response was to ask you for the information we needed in order to solve the issue, as we could not emulate it with the information you initially supplied. You didn't want to supply us with the info. Contacting our support persons a year ago likely woul...
by Admin
Wed Aug 13, 2014 4:38 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Time zone issue on Calendar: Bogota, Lima, Quito, Rio Branco
Replies: 9
Views: 3534

Re: Time zone issue on Calendar: Bogota, Lima, Quito, Rio Br

Hi, The ActiveSync protocol does not provide support for timezone names. It does provide the option to supply the standard and daylight time descriptions (although these don't provide a match to timezone name), but Android does not send this. So when an appointment is created on Android, it just get...
by Admin
Mon Aug 11, 2014 7:16 am
Forum: Suggestions
Topic: Reality Check
Replies: 1
Views: 912

Re: Reality Check

Hi, Thanks for the time spent in your post, as we appreciate feedback. ActiveSync is a licensed protocol from Microsoft, and not something we can legally provide for free. Open software is available that does include ActiveSync, but to quote their documentation "In order to use this software in...
by Admin
Wed Feb 19, 2014 5:44 am
Forum: Error Reports and Issues
Topic: message tracking doesnt work
Replies: 1
Views: 1052

Re: message tracking doesnt work

This means that there is no log files available for it to search through. If you are using Plesk, their reporting facility will delete log files after reporting, or you may have disabled or purged the log file.
by Admin
Tue Feb 11, 2014 5:18 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: EAS and Blackberry 10 ... Can it work?
Replies: 3
Views: 1764

Re: EAS and Blackberry 10 ... Can it work?

Hi, BlackBerry 10 should be ok. They had some initial bugs in their ActiveSync, but after a few updates it is working ok for our users. Make sure you have the most recent OS version. Maybe check with another EAS client first before connecting with the BB. You shouldn't have to do anything special to...
by Admin
Tue Feb 11, 2014 5:03 am
Forum: MailEnable Enterprise Edition
Topic: MESMTPCS appears to be having difficulty processing the OQ
Replies: 5
Views: 2472

Re: MESMTPCS appears to be having difficulty processing the

Violated Threshold Value: 00:20:00

This is showing that monitor has a threshold of 20 hours, so would mean nothing has gone through the outbound queue for 20 hours.
by Admin
Sun Feb 09, 2014 10:28 pm
Forum: MailEnable Enterprise Edition
Topic: TLS issue with GMAIL
Replies: 3
Views: 2492

Re: TLS issue with GMAIL

Hi, If your server is responding with "454 TLS not available due to temporary reason" it means that MailEnable is not able to use the certificate that you have selected. ie. it is not able to provide TLS. If you restart the SMTP service and examine the SMTP Debug log it will indicate the p...