Search found 795 matches

by Admin
Sat Feb 01, 2014 12:18 pm
Forum: MailEnable Enterprise Edition
Topic: 550 Error Recipient Quarantined
Replies: 1
Views: 13866

Re: 550 Error Recipient Quarantined

Hi, The "550 permanent failure for one or more recipients (roger.xxxxx@vitusgroup.com:quarantined,adam.gxxxxxxxx@vitusgroup.com:quarantined)" is the error that the remote server is returning to your server when you are trying to send email to it. Unfortunately the remote server is not givi...
by Admin
Sat Feb 01, 2014 8:13 am
Forum: MailEnable Professional Edition
Topic: MEInstaller and COM+ Applications issue
Replies: 1
Views: 1134

Re: MEInstaller and COM+ Applications issue

Hi,

Sorry, this is fixed in the coming update, which you can download below:

http://www.mailenable.com/professional802.exe
by Admin
Sat Feb 01, 2014 3:26 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Mailbox Out of Sync
Replies: 2
Views: 1873

Re: Mailbox Out of Sync

Hi, Sorry, I have not seen this myself. I would suggest making sure you are running the most recent server version. Then, if it keeps happening on the one mailbox, enable EAS logging for that mailbox using the ActiveSync management utility and then when it happens again raise a support ticket with t...
by Admin
Sat Feb 01, 2014 3:12 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: How to specify <server> value in autodiscover
Replies: 1
Views: 1482

Re: How to specify <server> value in autodiscover

Hi, Yes, this can be configured in the MailEnable administration program. Expand the Messaging Manager->Post Offices->[postoffice] branch, click on the Domains icon, then right click on the domain you are configuring in the right panel. Select Properties from the popup menu and in the window that ap...
by Admin
Sat Feb 01, 2014 3:07 am
Forum: MailEnable Standard Edition
Topic: Webmail show Authentication Failed
Replies: 1
Views: 3110

Re: Webmail show Authentication Failed

Hi, Firstly, if this is a new installation, reboot the server. When using webmail on a 64bit server it uses the PATH environment variable to get access to the authentication DLLs. While the installer will try to make this work, sometimes it doesn't without a reboot. If you have rebooted, then try to...
by Admin
Sat Feb 01, 2014 2:48 am
Forum: MailEnable Standard Edition
Topic: Accessing MailEnable on VPS
Replies: 3
Views: 1537

Re: Accessing MailEnable on VPS

Does it look different, or are you just not able to access the webmail. You should be able to use http://mewebmail.localhost in a browser on the server itself to check that it is running. If so, then it is just a matter of adding host headers for the webmail site - either via the MailEnable administ...
by Admin
Fri Jan 31, 2014 5:06 am
Forum: MailEnable Standard Edition
Topic: Mailenable POP and Web not decoding messages
Replies: 1
Views: 1047

Re: Mailenable POP and Web not decoding messages

Hi, If Outlook is not showing the email and webmail is showing the encoded contents, it will usually mean something is wrong in the way it is formatted. Without seeing the full source of an email I would say that a filter or proxy is adding non-encoded text to the encoded section of the email. This ...
by Admin
Fri Jan 31, 2014 4:59 am
Forum: MailEnable Standard Edition
Topic: Creating many mail forwarders? How?
Replies: 3
Views: 1701

Re: Creating many mail forwarders? How?

Hi, You could probably do this with a pickup event configured at the MTA service. Every message has to pass through this service, so you could check the command file for the message (the command file is a file containing the sender/recipient and other details). You could use these details to then re...
by Admin
Fri Jan 31, 2014 4:52 am
Forum: MailEnable Standard Edition
Topic: [SOLVDED] webmail host header access fails after upgrade
Replies: 8
Views: 2949

Re: webmail host header access fails after upgrade to 8.01

Hi, Since the virtual directories are working but not the MailEnable Webmail IIS site, then it looks like it may have upgraded the application pool to .Net 4, but the script mappings for .Net 4 are not configured under the site. Check the MailEnableAppPool application pool to see if it is using the ...
by Admin
Fri Jan 31, 2014 4:41 am
Forum: MailEnable Standard Edition
Topic: Mail not sending out
Replies: 2
Views: 1043

Re: Mail not sending out

Hi, If it is in the outbound queue it means that it could not be delivered to the remote server (temporary delay or network issue since it has not been bounced). Delivery delay notifications will contain more information of the error, but you can also look in the SMTP Debug/Activity log (the message...
by Admin
Thu Dec 05, 2013 10:14 pm
Forum: MailEnable Professional Edition
Topic: DKIM, Faulty SMTP module
Replies: 2
Views: 1348

Re: DKIM, Faulty SMTP module

Hi, The error indicates a problem with the DKIM configuration file. Can you send through the Mail Enable\Config\DKIM-domain.sys files from your configuration for your support ticket? We may be able to emulate the problem here then. For the missing items, you are confusing the DKIM signature header f...
by Admin
Fri Nov 15, 2013 4:22 am
Forum: MailEnable Enterprise Edition
Topic: ics calendars can be downloaded without authorisation?
Replies: 4
Views: 1898

Re: ics calendars can be downloaded without authorisation?

Hi, It looks like the default publishing mode is not set (the installation should set this). Adding or setting the following registry value will make it require authentication: On 64bit Windows HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mail Enable\Mail Enable\Services\HTTPMAIL Publish Access Mode = 3 ...
by Admin
Thu Nov 07, 2013 6:00 am
Forum: MailEnable Professional Edition
Topic: RFC 6154 / IMAP / SPECIAL-USE / XLIST MailEnable
Replies: 12
Views: 6525

Re: RFC 6154 / IMAP / SPECIAL-USE / XLIST MailEnable

Hi,

XLIST support will be in the next minor update, which will be available shortly.
by Admin
Thu Nov 07, 2013 5:58 am
Forum: MailEnable Enterprise Edition
Topic: Spammer is postmaster?
Replies: 3
Views: 1319

Re: Spammer is postmaster?

Hi,

There is a hotfix available for SMTP for this issue at:

http://www.mailenable.com/hotfix

We are just building new install kits as well for the next minor release, but the hotfix at the above link will solve the problem in the meantime.
by Admin
Tue Nov 20, 2012 11:29 pm
Forum: MailEnable Enterprise Edition
Topic: Greylisting broken in 6.65?
Replies: 1
Views: 876

Re: Greylisting broken in 6.65?

Greylisting works on the sender email address, recipient email address, and IP address. i.e. all three items are used to determine whether to not delay the email. So you will need to check these, as it looks like the senders address will be different (SRS is being used in your example which alters t...