Hi , You need to upgrade your current version of 1.7 to the latest version of MailEnable professional. There have been various fixes made to the program since 1.7 that can be possibly contributing to the delays. You can find the latest version here: http://www.mailenable.com/mailenableprof182.exe Yo...

Hi,

This is an exclusive feature within the .NET version of webmail in the version 2 products.

regards,

Ian Margarone
MailEnable Support.

Hi, Sounds like you could be loading the old standard version of MailEnable. To ensure that you are running the correct .msc for the Professional version navigate to the MailEnable BIN folder and locate the following file: MailEnable-Professional.msc and double click it to open the MailEnable Profes...

Hi, Try and to re-register the MMC components using the meinstaller.exe utility located within the MailEnable BIN folder. More information on how to access the meinsiatller.exe utility can be found in the following KB article: http://www.mailenable.com/kb/viewarticle.asp?&SS=meinstaller.exe&File=me0...

Hi, I have tested your script and tried to re-simulate your issue. You need to ensure that the [ME_ACCOUNT] value is the postoffice name of where the user resides in and not the email address. Also ensure that the value that is specified is embraced within wildcards (EG: *postofficename*). Anyhow if...

Hi, I am unable to re-siumulate your issue, so does this occur on all mailbox's? The best way to get a managed response and have a MailEnable technician attend to the call is to lodge a support request via the MailEnable support form. When you lodge the call ensure to provide the same information yo...

Hi,

The following KB article will get you started:
http://www.mailenable.com/kb/viewarticl ... 020231.htm

regards

Ian Margarone
MailEnable Support

Hi, Try running the MailEnable diagnostic report and check to see that there are no obvious failures in regards to permissions and web application tests. Also I suggest you download the latest version 2.31 located here: http://www.mailenable.com/mailenableprof.EXE and perform the upgrade. If you are...

Hi, Can you provide more detail on what is occurring when you try to edit or delete the existing folder in the folder tree. Are there any errors presented within the browser window? Can you provide step by step detail on how to reproduce the problem? Are you referring to .NET or ASP webmail? Are the...

Hi, The following KB article will get you started, it contains an MBOX to MDIR message format convertor utility. Once you have converted to MDIR you can use the other utility mentioned in the KB article to covert from MDIR to Mailenable .MAI message format. You can find the artcile here: http://www....

Hi, You mentioned in your post that the filter to "Stop processing" if the criteria is met is fourth in the filters list. So if there is a filter within the list that meets the criteria and has an action to "quarantine" the message then it will copy the message to the quarantine folder before the st...

Hi, I recommend that you upgrade to the latest version of Enterprise 2.2 to eliminate any possible issues within the old version you are running. If the problem persists after upgrading then the best way to get a managed response is to fill out a support ticket with MailEnable providing all log file...

Hi, Have you tried upgrading to the latest version of Standard which contains a fix in regards to bounces. Release 1.96 - 7th Jun 2006 Fixed: Certain subjects in emails could cause MTA to send email to Bad Mail folder Fixed: DNS blacklisting could check unselected blacklists Fixed: Changing POP serv...

Hi, Have you inspected the MailEnable diagnostic report to see if there are any obvious failures in regards to permissions? If so then a suggestion is to run the meinstaller.exe utility located within the MailEnable BIN folder and choose the option "common installation" which will reset any invalid ...

Hi,

Have you tried deleting the "index.xml" file located within the mailbox's inbox to see if it resolves the issue? Delete the file and then login to webmail and hit the "check messages" button to rebuild the index file.

regards,

Ian Margarone
MailEnable Support.